Posted:13 hours ago|
Platform:
On-site
Full Time
Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.
Core Responsibilities:
Make outbound calls to customers based on assigned leads or data.
Introduce HL /LAP products, services, and offers.
Explain the features and value propositions clearly.
Identify customer needs and qualify leads for the sales team.
Document interactions and update customer records accurately.
Convince customers to purchase or upgrade products and services.
Achieve individual sales targets consistently.
Customer Relationship Management:
Handle objections and resolve queries efficiently.
Maintain accurate call logs and activity reports.
Provide feedback to management regarding customer trends and challenges.
Compliance and Quality Assurance: Adhere to company policies, scripts, and call guidelines.
Ensure compliance with company standards and data protection policy.
Tata Capital
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