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Dream Solution Indore
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Agency Manager - Collections and Recovery - PL

Agency Manager - Collections and Recovery - PL

Dream Solution Indore

3 - 8 years

|

5 - 7 Lacs

Posted:4 weeks ago| Platform:

Apply

Skills Required

collection management team handling personal loans agency management recovery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Roles and Responsibilities :

Business and Financial Management : Improve collection and legal recovery & Delivering Targets communicated by Collections Head
Customer Focus : Build strong relationship with customers / Visit delinquent 90+ customers / Look after Repossession activities, Police Station visit etc.
People / Team : Co-ordination with out-sourced agencies for NCL Collection, Managing field collection team for agency in collaboration with team lead, Identifying and implementing new solutions to existing processes.& Appointment of Agencies at required locations
Process / Quality Improvement : Ensure regulatory compliance & adherence to management model, Monitory all collections processes within the area including branch Cash reconciliations
Managing NCL collection through off-role field collectors
Leading and coordination with off-role field staff
Collaboration between off-role and branch team for smooth functioning
Achieving given targets for recovery
Empanelment of Collection Agency as and when required

Preferred candidate profile

Key Skills :

Minimum 3 years of

*Prior experience in Handling Agencies and Team Handling.

*Any specific specialization/education:

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Dream Solution Indore

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