Aftermarket Sales & Support

You will be responsible for acting as a liaison between the Company, Principles, and Customers to ensure that all aspects of after-sales and services are addressed in order to facilitate future sales. Your duties and responsibilities will include the following: - Willingness to travel up to 20-25% of the time. - Visiting existing customers for negotiations, business meetings, exhibitions, and inspections with the aim of increasing spare parts sales. - Maintaining enquiry, order, and invoicing registers. - Preparing quotations, order confirmations from CRM/M3, and ISO documentation for spares, equipment, and Steel Belt services. - Making service agreement proposals and following up on orders. - Meeting exceptional customer requirements and working on different customer portals. - Managing warehouse and maintaining the stock of consumables required for steel belt services. - Procuring capital equipment for Steel belt services. - Handling travel bookings for internal service providers. - Downloading, preparing, and uploading tender documents, as well as resolving queries related to tenders. - Selling service agreements by making and submitting proposals and following up until orders are secured. - Participating in the implementation of IPCOs quality, health, environmental, and safety programs. Qualification Requirements: To be successful in this role, you must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required. Education and/or Experience: - Mechanical/Chemical Engineering degree preferred. - Two to three years of related experience and/or procurement will be accepted. Language Skills: - Ability to read, write, and speak English fluently. - Ability to read and interpret documents such as specifications, blueprints, vendor/company catalogues, and engineering manuals.,