Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Bengaluru
>
Phonepe
>
Advisor, Insurance

Advisor, Insurance

Phonepe

1 - 4 years

3 - 6 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Insurance operations Insurance Advisor customer service insurance advisory life insurance process improvements

Work Mode

Work from Office

Job Type

Full Time

Job Description

Function Summary: The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers Role Responsibilities: Act with integrity & think customer-first in every interaction Handle PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they re able to leverage PhonePe to the fullest Experience, Skills, Qualifications : Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritize, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory Multilingual skills (spoken + written) in South Indian languages are preferred

More Jobs at Phonepe

Enterprise Growth Manager - Delhi NCR

Bengaluru

3 - 6 yrs

INR 15 - 17 Lacs

Manager, Internal Audit

Bengaluru

3 - 6 yrs

INR 9 - 13 Lacs

Assistant Manager-Digital Marketing

Bengaluru

1 - 3 yrs

INR 4 - 8 Lacs

Product Solution Engineer

Bengaluru

2 - 4 yrs

INR 9 - 15 Lacs

Product Solution Engineer - Core

Bengaluru

1 - 8 yrs

INR 17 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Insurance Operations Interview Now

My Connections Phonepe

Download Chrome Extension (See your connection in the Phonepe )

Download Now

Phonepe

www.phonepe.com

Financial Technology

Bangalore

1500+ Employees

297 Jobs

Key People

Sameer Nigam

CEO & Co-Founder
Shivakumar Ganesan

CTO & Co-Founder
Karthik Raghunathan

CFO

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Advisor, Insurance

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Phonepe

Mock Interview

Download Chrome Extension (See your connection in the Phonepe )

RecommendedJobs for You

Advisor, Insurance

Advisor, Insurance

Advisor, Insurance

Advisor, Insurance

Financial Advisor

TSO-Fresher - Bangalore/Hyderabad/ Mohan Estate (New Delhi)

Portfolio Expert - Mutual Funds, PMS, AIF

Bajaj (Life Insurance) Telesales Process, Voice Process

Relationship Associate - Bancassurance

Insurance Advisor

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Bookmarks

Personal Settings

Advisor, Insurance

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Phonepe