Advisor, Client Solutions

0 - 1 years

7 - 8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Answer client questions globally through expert telephone, email, instant message, and proprietary communication channels.
  • Support FactSet applications
  • Create custom FactSet models and screens
  • Solve complex financial queries
  • A proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel
  • Follow procedures for maintaining the highest level of quality support for all FactSet clients
  • Share ideas and promote suggestions for improvement of workflows
  • Cooperate and liaise with other FactSet groups, including Client Solutions, Sales, and Product Development
  • Meet targets and goals set by exhibiting motivation and high performance
  • Attend internal meetings and training sessions and complete projects as requested
  • Keep up to date with the market we are operating in, including our products and competitors
  • Progress is reviewed informally on a monthly basis, followed by formal 6 month and yearly reviews as per FactSet procedure
  • All FactSet policies can be found on-line at MyRewards@FactSet
  • It is the employee s responsibility to keep updated with any changes made to them
What Were Looking For
  • B achelor s or Master s degree preferably in Commerce, Business, or Finance
  • English spoken fluently
  • Strong analytical and problem-solving skills as well as experience in advanced web searching
  • Highly organized
  • Genuine interest or experience in financial markets
  • Excellent communication and interpersonal skills
  • Hardworking and proactive
  • Ability to work independently using creative thinking without extensive direction
  • Strong work ethic and highly self-motivated
  • Positive team player attitude
  • Willingness to work in U.S. shifts
  • Job Location: Hyderabad

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