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HARMAN India
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Advanced Engineer - DevOps

Advanced Engineer - DevOps

HARMAN India

7 - 10 years

9 - 12 Lacs

bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

computer science application support networking linux vpn service engineering wellness troubleshooting automotive technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description Requirements

Introduction: A Career at HARMAN Automotive

We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

Engineer audio systems and integrated technology platforms that augment the driving experience
Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence.
Advance in-vehicle infotainment, safety, efficiency, and enjoyment

This individual will have strong cloud technical experience and provide technical guidance with demonstrated enterprise application support acumen and excellent automation skills and a strong agile mindset. The position is required to respond to and resolve reported incidents. Perform root cause analysis and troubleshooting.

What You Will Do

Act as the Subject Matter Expert for connected vehicle products, working closely with the product developers, building the knowledge in support, troubleshooting tools and methods.
Acts as a technical liaison between clients, service engineering teams, and support
Be the technical focal point of customer issues raised by the customer and internal 2nd level.
Lead automation opportunity in line with organization expectations.
Drive the P0/P1 triage bridge to resolve the incidents within SLA.
Own and work on assigned cases and responsible to resolve issues raised within SLAs.
Participate in customer workshops and provide presentations of the proposed solution
Analyze recurring issues and put processes and requirements for tools to better support the customer.
Mentor and educate 2nd tier personnel to reduce the number of technical escalations.
Create technical documentation and procedures.
This position requires stretch hours if a P0/P1 incident is in progress and on-call duty 24/7

What You Need to Be Successful

Candidate should be a B.Tech/B.E/M. Tech in EC or Computer Science
Possess 7 to 10 years of enterprise infrastructure technology background.
Good working knowledge of Automotive Industry IoT solutions based on AWS Azure
Good working knowledge of orchestration tools (Kubernetes)
Good working knowledge of container-based environment (Docker Containers)
Good working knowledge of Linux flavors
Good working knowledge on scripting skills (Python, Shell)
Good working knowledge on Automation tools such as Ansible, Puppet, Chef, Isac
Good working Knowledge on monitoring tools (Datadog, Nagios, Zabbix, Grafana, Prometheus)
Good knowledge on logging systems (Graylog, Kibana, Splunk, etc.)

Bonus Points if You Have

Bachelor s degree in CS or equivalent.
Awareness of MongoDB and elastic search
Scoping and trends analysis via MongoDB, RDS, PostgreSQL
Networking knowledge around VPN, CIDR, subnets, certificates, Security Groups
Experience working collaboratively with Engineering, Sy sops, DevOps, and Administrators.

What Makes You Eligible

You are bilingual in Kannada/Hindi and have a working knowledge of English.
Ideally, you live near Bangalore, India. Because this is a hybrid role, commuting to our Bangalore office will be required each week.
Due to the nature of global infrastructure, you understand that flexibility in working hours is required.

What We Offer

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
Be Brilliant employee recognition and rewards program.
An inclusive and diverse work environment that fosters and encourages professional and personal development.

#LI-AR2

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Advanced Engineer - DevOps