Admission Support Officer

Asia Pacific Education Consultants is a well-established Education and Immigration consultancy dedicated to ensuring the overall development, progress, and growth in individuals" careers. Our multicultural and multilingual team assists individuals in living and working in Australia through different Visa streams. As an Admission Support Officer at Asia Pacific Education Consultants, your role will be pivotal in guiding prospective students through the admissions process. You will offer detailed information about our programs, ensuring accuracy and completeness of applications, and providing exceptional customer service to help applicants make well-informed decisions. Key Responsibilities: - Review and verify incoming applications for accuracy and completeness. - Process applications, ensuring all required documents are submitted within the specified timeframe. - Promptly update applicants on the status of their application. - Address inquiries from potential students via phone and email regarding the application process, requirements, and deadlines. - Provide guidance on admission criteria, financial documents, and available programs. - Deliver exceptional customer service by answering questions, providing support, and guiding applicants through the admissions process. - Maintain and update student databases, monitor enrollment progress, and prepare reports as needed. Required Qualifications & Skills: - Education: Bachelor's degree in any field (Master's preferred). - Experience: 1-3 years in admissions, filing, or a similar role within the education sector. - Communication Skills: Strong verbal and written communication in English (additional languages are a plus). - Interpersonal Skills: Ability to build rapport and establish strong relationships with students. - Tech-Savvy: Proficiency in MS Office, Outlook, CRM tools, and digital communication platforms. - Problem-Solving: Capable of effectively addressing student concerns and providing solutions. This role offers a fantastic opportunity to be part of a crucial team supporting prospective students and ensuring a seamless admissions process. If you are interested in this Full-time, Permanent position, kindly contact us at 9779668090. Benefits offered by Asia Pacific Education Consultants: - Alternate Saturdays off - Health Insurance (Employee only) - 15 Paid leaves per year - Australian/Indian Holidays - Quarterly Party - Festival celebrations - Performance bonus (after completion of probation period) - Cab Facility (Pick & Drop for female staff) Please note the specifics: - Contract Length: 24 months - Shift Time: 5:00 AM - 1:30 PM, Monday to Saturday (Work from Office) - Address: Plot no - 48, Sector 82, JLPL Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 140308 Application Question(s): - Can you join us on an immediate basis - Are you comfortable working in early morning shifts from 5 AM to 1:30 PM Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required),