Admission Manager

Job Summary:

The Admission Manager will be responsible for overseeing the entire admission process of the institute, ensuring smooth student enrolment, counselling, documentation, and coordination with internal departments. The role requires strong communication skills, leadership abilities, and a customer-centric approach to enhance the admission experience and achieve admission targets.

Key Responsibilities:

1. Admission & Counselling

• Handle student inquiries through walk-ins, calls, emails, and digital platforms.
• Provide accurate information about courses, eligibility, fees, and career opportunities.
• Guide students through the entire admission process, from inquiry to enrolment.
• Maintain high-quality counselling standards to assist students in taking informed decisions.

2. Admission Process Management

• Oversee registration, documentation, form filling, and fee submission processes.
• Ensure timely and accurate data entry in admission software/CRM.
• Manage and coordinate entrance tests, interviews, and orientation activities.

3. Team Leadership

• Supervise, train, and motivate the admission counsellors/executives.
• Allocate tasks, monitor daily performance, and ensure team productivity.
• Conduct regular team meetings and provide performance feedback.

4. Coordination & Reporting

• Coordinate with academic departments, HR, accounts, and management for seamless operations.
• Prepare daily, weekly, and monthly admission reports for management review.
• Analyse admission trends and suggest strategies for improvement.

5. Outreach & Marketing Support

• Participate in educational fairs, seminars, school visits, and promotional activities.
• Support marketing team with admissions-related insights and follow-ups.
• Build and maintain strong relationships with students, parents, and external partners.

6. Compliance & Quality

• Ensure all admission processes comply with institutional policies and standards.
• Maintain confidentiality and accuracy of student records.
• Handle student grievances related to admissions professionally.

Required Qualifications & Skills:

• Bachelors Degree (Masters preferred) in any discipline.
• Minimum

  5-10 years of experience

  in admissions, counselling, or education management.
• Strong communication and interpersonal skills.
• Ability to manage teams and meet admission targets.
• Good command of MS Office and CRM/ERP systems.
• Problem-solving ability and a student-centric approach.

Key Competencies:

• Leadership & Team Handling
• Counselling & Communication Skills
• Target-Oriented Approach
• Time Management & Multitasking

Professional Behaviour & Integrity