Admission Facilitation Associate

We're Hiring: Join Our Growing Team at Indian Edu Hub!

Indian Edu Hub (Ind Edu Hub Pvt Ltd), a leading online platform dedicated to connecting students with accredited online undergraduate (UG) and postgraduate (PG) programs in India, is expanding! Since our establishment in 2021, we have been committed to providing personalized guidance and expert mentorship to help students make informed decisions about their educational journey. We are looking for enthusiastic and motivated individuals to join our team and help shape the future of online education.

Job Title: Admission Facilitation Associate

Location: Bangalore, India

Job Type: Full-Time

Job Overview:

We are seeking motivated and proactive individuals to join our team as Admission Facilitation Associates. This role involves converting interested leads (already informed and partially convinced by the Pre-Sales team) into confirmed admissions. The role is primarily driven by effective communication via calls and chat, with a strong focus on target achievement. Prior experience in a BDA (Business Development Associate) role will be a strong advantage.

Key Responsibilities:

• Follow up with leads provided by the Pre-Sales team and convert them into admissions.
• Handle inquiries related to the admission process, fees, courses, and exam schedules.
• Regularly remind students about fee payments, document submissions, and exam dates.
• Maintain timely and professional communication through WhatsApp, call, SMS, and email.
• Ensure all interactions are logged and updated in the CRM system.
• Meet or exceed weekly/monthly conversion and communication targets.
• Coordinate with internal departments to resolve student queries quickly and efficiently.
• Provide feedback on lead quality and commonly asked queries to help optimize the Pre-Sales process.

Requirements:

• 6 months -2 years of experience in sales/support roles (preferably in the education or EdTech sector) experience as a BDA is a plus.
• Excellent communication skills in English and regional languages (as applicable).
• Strong convincing skills and a results-driven mindset.
• Ability to multitask and manage time efficiently.
• Comfortable working with CRM tools and chat/call platforms.
• Willingness to work in a target-oriented environment.

Job Types: Full-time, Permanent

Language:

• English ( Mandatory )
• Malayalam (Preferred)
• Hindi (Preferred)

Location:

• Bengaluru, Karnataka (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• BDA: 1 year (Preferred)

Language:

• Malayalam (Required)
• English (Required)
• Hindi (Preferred)

Work Location: In person