Admission Counselor

Job Description

About the Role: We are seeking a dynamic and goal-oriented Academic Counselor to join our growing team in the education sector. In this role, you will be responsible for handling student inquiries, guiding them about suitable academic programs, and converting leads into successful admissions – all through phone, email, and WhatsApp. Key Responsibilities: Handle inbound and outbound calls to prospective students. Understand student requirements and counsel them on suitable programs (Online MBA, PG Diploma, Certificate Courses, etc.). Follow up with leads via CRM, WhatsApp, emails , and voice calls to ensure high conversion. Maintain a deep understanding of course offerings, admission criteria, fees, and scholarships. Build trust and rapport with students to guide them through the entire admission journey . Meet and exceed daily, weekly, and monthly sales targets . Maintain accurate records of interactions and admissions in the CRM. Key Skills Required: Strong verbal and written communication skills in English & Hindi. Excellent convincing and negotiation ability . Basic understanding of CRM tools and MS Office. Self-motivated, energetic, and result-driven. Patience and empathy to handle student queries effectively . Qualifications: Minimum Bachelor’s Degree (Any stream). Prior experience in EdTech, BPO, Admissions, or Tele-Sales preferred. Freshers with strong communication skills are also welcome to apply. What We Offer: Fixed salary + monthly performance-based incentives Opportunity to work in a fast-growing EdTech company On-job training and career growth roadmap Friendly and supportive work environment Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Expected Start Date: 01/07/2025