Admission Counsellor

Key Responsibilities:

• Handle inquiries from prospective parents via phone calls, emails, and in-person visits.
• Provide detailed information about various integrated curriculum, programs, policies, and facilities in the counselling session.
• Need to do follow-up calls to convert the leads to admissions on daily basis.
• Guide parents and students through the entire admission process, including application submission & fee payment.
• Organize and conduct activities in the college such as scholarship exams, parent meet, and so on, for prospective students.
• Build strong relationships with parents to foster trust and loyalty.
• Process applications and maintain accurate records of student admissions.
• Coordinate assessments or entrance tests, if applicable.
• Follow up with parents regarding pending documents, fees, or application status.
• Collaborate with the marketing team to plan and execute admission campaigns.
• Represent the school at education fairs, open houses, and community events.
• Need to do calling for the database providing to generate the walk-ins.
• Assist in generating student referrals from the prospects.
• Maintain and update the admissions database with detailed records of inquiries and enrolments.
• Generate regular reports on admissions status and targets.
• Analyze data to identify trends and develop strategies to improve enrolment rates.
• Work closely with the academic and administrative teams to ensure smooth onboarding of new students.
• Share information about new admissions with relevant staff for scheduling and orientation.

Required Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Sales and customer relationship management skills.
• Proficiency in MS Office and familiarity with admission management software.
• Ability to work under pressure and meet deadlines.
• Professional and approachable demeanor.
• Empathy and understanding when dealing with parents and students.
• Enthusiasm for education and the ability to represent the schools values effectively.