Admission Counsellor

Job Description

MAEER's MIT Group of Institutions in Pune has been a pioneer in providing higher education for the past four decades. Continuing this legacy, the group is launching another university at one of its campuses located in Solapur, Maharashtra. They are currently seeking experienced and passionate candidates to work at this new and upcoming university. Please visit www.mituniversitysolapur.com for more information. Position : Tele-caller (Multiple positions) at the campus of MIT Vishwa Prayag University, Solapur (*proposed) Shall report to the Head - Marketing / Head- Admissions Shall interface with parents / students for pre and post admissions support Shall act as one stop for all queries related admissions with pre-defined scripts Shall provide the accurate data to the students / parents regarding admissions and incase of further queries shall direct them to the concern department heads Work collaboratively with other admission counselors / tele callers to review the interests of the aspirants to take admissions in the University. Manage the leads obtained from various social media / direct / indirect marketing activities Answering phone calls and providing the requisite information to the students and parents towards admissions Updating accurate and complete data on CRM /ERP portals Helping the department head in analyzing the data from various sources Essential qualifications: Graduate / Post Graduate in any discipline Prior experience in handling customer relations / call centre preferably at higher educational organization experience in Marketing and Sales sector Skills & Specific Experience At least 2 years of significant experience in customer relations / call centre / admissions / marketing Shall posses highly commendable language skills in English / Hindi and Marathi Experience in working on excel and CRM software a go-getter attitude with result oriented approach Proactive and assertive shall have an idea about admission procedures and eligibility criteria of various programs in higher education. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Education: Bachelor's (Required) Language: English / Hindi (Required) Work Location: In person