Admission Counsellor

Job Description

Lead Generation Proactively generate leads through targeted outbound calls and digital outreach to potential customers. Utilize advanced CRM tools and data analytics to identify promising leads and tailor communication strategies. Sales Conversion Convert leads into enrollments by effectively communicating the value and benefits of courses offered by Guru Kashi University. Achieve or exceed monthly and quarterly sales targets as set by the management. Customer Engagement Engage with potential students in meaningful conversations to understand their educational needs, address their concerns, and guide them through the enrollment process. Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction and retention. Product Promotion Maintain up-to-date knowledge of all courses and programs offered, ensuring accurate and persuasive promotion to prospective students. Participate in promotional events and webinars to increase product visibility and lead generation. Database Management Maintain meticulous records of all customer interactions, updates, and transactional details in the CRM system, ensuring data integrity and accessibility. Regularly review and cleanse data to maintain a high-quality database that supports effective marketing and follow-up. Performance Metrics Consistently meet key performance indicators including call volume, lead quality, conversion rates, and customer feedback scores. Regularly review performance data to identify trends and areas for improvement. Job Type: Full-time Pay: ₹11,403.27 - ₹31,812.36 per month Benefits: Health insurance Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 17/06/2025