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Giggles And Growth
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Admission Counsellor

Admission Counsellor

Giggles And Growth

0 - 1 years

2 Lacs

panchkula zirakpur

Posted:1 day ago| Platform:

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Skills Required

admission counselling student counseling education counseling

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Parent Interaction & Counselling

• Attend walk-in parents, phone calls, website leads, and social media enquiries.

• Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.).

• Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines.

• Build trust and rapport with parents and handle their concerns patiently.

2. Lead Management & Follow-ups

• Maintain enquiry records (Excel/CRM/Admission register).

• Do timely follow-ups with interested parents via calls, WhatsApp, or emails.

• Track the status of each lead — new, interested, visit done, converted, or dropped.

• Ensure no enquiry is missed or delayed.

3. Campus Visit & Experience

• Arrange and conduct school tours for parents.

• Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources.

• Create a warm and welcoming first impression of the school.

4. Admission Process Handling

• Explain admission procedure, documents required, fee structure, and payment timelines.

• Assist parents in filling forms and collecting required documents.

• Coordinate with the admin team for seat availability and confirmations.

• Ensure smooth onboarding of the child after admission.

5. Communication & Coordination

• Coordinate with teachers, front desk, and management for admission updates.

• Share parent feedback and objections with management for improvement.

• Update parents about events, orientation sessions, and joining dates.

6. Marketing Support

• Support marketing campaigns, open houses, events, and school promotions.

• Call prospective parents from campaign leads and convert them into visits.

• Collect testimonials and referrals from happy parents.

7. Reporting & Accountability

• Prepare daily/weekly reports on enquiries, visits, and admissions.

• Analyze conversion ratio and suggest improvement strategies.

• Take ownership of admission targets and timelines.

Key Skills Required

• Excellent communication (Hindi & English).

• Empathy, patience, and persuasion skills.

• Basic computer skills (Excel, WhatsApp, email).

• Positive attitude and child-centric mindset.

Goal of the Role

To convert enquiries into admissions by building trust with parents and representing the school professionally and honestly.

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Admission Counsellor