Essential Qualifications: Graduate with a Diploma in Early Child Care . Technical Qualifications: Proficiency in MS Office and basic computer skills. Adequate knowledge of Administration and Accounting practices. Desirable Skills: Strong leadership and decision-making capabilities. Excellent communication and interpersonal skills. Ability to handle centre operations efficiently. Centre Management & Operations: Oversee the daily functioning of the centre, ensuring smooth operations. Maintain a safe, hygienic, and child-friendly learning environment. Manage administrative tasks, including fee collection, documentation, and record-keeping. Staff Leadership & Training: Lead, guide, and mentor teachers and support staff. Conduct regular training and workshops for professional development. Allocate tasks and ensure adherence to centre policies and standards. Curriculum Implementation: Ensure proper execution of EuroKids curriculum and activity plans. Monitor classroom practices and provide support to educators. Evaluate and enhance teaching methods to improve learning outcomes. Parent Engagement: Build strong relationships with parents through effective communication. Address concerns, feedback, and queries professionally. Organize parent-teacher meetings and events to encourage involvement.
1. Parent Interaction & Counselling • Attend walk-in parents, phone calls, website leads, and social media enquiries. • Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.). • Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines. • Build trust and rapport with parents and handle their concerns patiently. 2. Lead Management & Follow-ups • Maintain enquiry records (Excel/CRM/Admission register). • Do timely follow-ups with interested parents via calls, WhatsApp, or emails. • Track the status of each lead — new, interested, visit done, converted, or dropped. • Ensure no enquiry is missed or delayed. 3. Campus Visit & Experience • Arrange and conduct school tours for parents. • Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources. • Create a warm and welcoming first impression of the school. 4. Admission Process Handling • Explain admission procedure, documents required, fee structure, and payment timelines. • Assist parents in filling forms and collecting required documents. • Coordinate with the admin team for seat availability and confirmations. • Ensure smooth onboarding of the child after admission. 5. Communication & Coordination • Coordinate with teachers, front desk, and management for admission updates. • Share parent feedback and objections with management for improvement. • Update parents about events, orientation sessions, and joining dates. 6. Marketing Support • Support marketing campaigns, open houses, events, and school promotions. • Call prospective parents from campaign leads and convert them into visits. • Collect testimonials and referrals from happy parents. 7. Reporting & Accountability • Prepare daily/weekly reports on enquiries, visits, and admissions. • Analyze conversion ratio and suggest improvement strategies. • Take ownership of admission targets and timelines. Key Skills Required • Excellent communication (Hindi & English). • Empathy, patience, and persuasion skills. • Basic computer skills (Excel, WhatsApp, email). • Positive attitude and child-centric mindset. Goal of the Role To convert enquiries into admissions by building trust with parents and representing the school professionally and honestly.