Administrator - Sales & Marketing

You will be an Administrator - Sales & Marketing working in an office environment, where your primary responsibility will be to facilitate customer engagement and coordinate business operations. Your role will involve a combination of marketing administration, client support, and sales coordination to ensure the smooth execution of campaigns, enhance customer satisfaction, and drive sustained growth. Your main duties will include: - Assisting in planning and executing sales and marketing campaigns - Supporting promotional activities such as handling coupon codes, special offers, and campaign logistics - Monitoring and reporting on campaign performance and ROI - Handling inbound/outbound marketing and sales calls - Responding promptly to customer queries via phone, email, and online platforms - Addressing and resolving customer complaints with professionalism and empathy - Tracking and escalating unresolved issues to appropriate teams - Preparing and following up on quotations, proposals, and sales documents - Coordinating with clients and internal teams for smooth sales processing - Managing digital assets and supporting content publishing across social channels - Coordinating with vendors and agencies for creative execution - Assisting with market research and competitor analysis - Scheduling meetings, demos, and marketing events - Liaising across departments for task coordination - Maintaining accurate documentation and filing system You should possess a Bachelor's degree in Marketing, Business, or a related field, along with 4-7 years of hands-on experience in sales, marketing, or customer support roles. Proficiency in CRM tools, MS Office Suite, and communication platforms is required. Fluency in English (verbal & written) and Malayalam is mandatory. The job location is in Chittady, Palakkad, and you must be willing to relocate to this location. Food and accommodation will be provided, and the salary range is between 30000-40000 with monthly incentives. Female candidates who are willing to relocate are preferred. This is a full-time job opportunity with benefits including provided food and health insurance. The work location is in person.,