Administrator I

Administrator I- Billing & Credit Collections, Contract Administration

Primary Roles And Responsibilities -

• Prepare info in Credit management tooling Receive information & upload in Credit management tooling
• Follow up Credit management dashboard- Follow up & document outstanding invoices with customer or Project manager (in case of disputes) with the goal to retrieve a payment promise
• Call the customer (new outstanding invoice, follow up payment agreement, resolved dispute)
• Send reminder (1st or 2nd reminder)
• Follow up on dispute internally (with applicable Project manager roles)
• Escalate internally
• Customer risk advise - Request customer risk rating with external partner & combine with other risk indicators from the policy to calculate the applicable risk rating. Update risk rating in applicable systems and based on request of the internal customer share risk advise.
• Set-up billing plan Check input data from project manager, verify correctness with booked order intake and Process in accounting system
• Review future billing dates- Check that estimated invoice dates are up to date
• Create invoice- Perform invoicing checks on VAT, specific customer requirements, country requirements. Create invoice and send invoice to customer. We distinguish different types of invoices with their own characteristics
• Milestone invoices project related
• Milestone invoices Service project related
• T&M invoices
• Progress billing invoices
• Service order invoicing
• Sales order invoicing
• Manual invoicing
• Follow up unapplied cash Investigate received payment and instruct GL Team with correct posting.
• Identify issues related billing, applicable taxes, documentation requirements etc. on regular basis & get information from tax teams & Controllers & solve them on priority
• Review orders on credit holds and take action delivery dates are met
• Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers
• Assist to collect and prepare collection reports on weekly basis and evaluate process and measure efficiency of all portfolios on regular basis
• Coordinate with team members to resolve all credit issues and manage large amount of data and ensure compliance to all contracts
• Perform monthly calculations for Provision for doubtful debts based on set parameters for all Companies Globally. This is a critical process & attention to detail & accuracy of paramount importance.
• Create project number Receive, check & create project number, assign employees to the new projects. Maintain changes in the project master data & perform quality checks
• Process Project Entry Sheets (PES)- Check errors from interface, process documents (budget journal entry), update & enrich (master)data based on project type
• Assign recourses- Process assign recourse request to projects
• Process Activity Split Up Form (ASUF) Check input template, Create/ change (new) activities, update flagging, process budget journal entry.
• Process Latest Estimate What Happens If (LE-WHI)- Check input template, upload budget journal in LE-WHI and Latest estimate ledger
• Close projects Check on pending transactions/orders, create & book reconciliation posting, close project.
• Process internal projects - Receive, check & create internal project number, create/ change (new) activities, update capitalization dates, process budget journal entry, assign employees to the new projects, Close internal projects
• Check contract administration- Prepare reports, reconcile positions, analyses differences & correct, request follow up actions in business
• Perform & report on internal controls checks as defined in Internal Control Environment
• Perform month end close activities, Revenue recognition activity
  

Skillsets & Qualifications

• At least 5-9 years of experience in Billing and Credit Collections, preferred to have experience working in a shared service centre
• Education Qualification B.com, M.com, MBA (Finance)
• Possess strong knowledge of GAAP, IFRS (Preferred to have)
• Preferred JD Edwards or other ERP's Experience.
• Good Analytical skills
• Good verbal and written communication skills
• Attention to detail approach with logical thinking
• Proactive approach and active involvement in driving process improvements, automations if any
• Displays the ability to multitask and handle multiple issues at the same time without stress
• Should be good team player as he / she will be aligned with within the team based on the business requirements particularly during month ends / quarter ends
• Proficiency in MS Office - Word/ Excel/PPT
• Experience in Blackline Reconciliation tool preferred
• Ability to ensure completion of multiple tasks against tight deadlines, prioritizing and organizing effectively
• Should be good team player as he / she will be aligned with within the team based on the business requirements particularly during month ends / quarter ends