Job Description
Administrator I- Billing & Credit Collections, Contract Administration
Primary roles and responsibilities -
- Prepare info in Credit management tooling- Receive information & upload in Credit management tooling
- Follow up Credit management dashboard- Follow up & document outstanding invoices with customer or Project manager (in case of disputes) with the goalto retrieve a payment promise:
- Call the customer(newoutstanding invoice, follow up paymentagreement, resolved dispute)
- Send reminder (1stor 2ndreminder)
- Follow up on dispute internally (with applicable Project manager roles)- Escalate internally - Customer risk advise - Request customer risk rating with external partner & combine with other risk indicators from the policy to calculate the applicablerisk rating. Update risk rating in applicable systems and based on request of the internal customer share risk advise.
- Set-up billing plan - Check input data from project manager, verify correctness with booked order intake and Process in accounting system
- Review future billing dates- Check that estimated invoice dates are up to date
- Create invoice- Perform invoicing checks on VAT, specific customer requirements, country requirements. Create invoice and send invoice to customer.
We distinguish different types of invoices with their own characteristics:
- Milestone invoices project related- Milestone invoices Service project related- T&M invoices- Progress billing invoices- Service order invoicing- Sales order invoicing- Manual invoicing - Follow up unapplied cash - Investigate received payment and instruct GL Team with correct posting.
- Identify issues related billing, applicable taxes, documentation requirements etc. on regular basis & get information from tax teams & Controllers & solve them on priority
- Review orders on credit holds and take action delivery dates are met
- Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers
- Assist to collect and prepare collection reports on weekly basis and evaluate process and measure efficiency of all portfolios on regular basis
- Coordinate with team members to resolve all credit issues and manage large amount of data and ensure compliance to all contracts
- Perform monthly calculations for Provision for doubtful debts based on set parameters for all Companies Globally. This is a critical process & attention to detail & accuracy of paramount importance.
- Create project number- Receive, check & create project number, assign employees to the new projects. Maintain changes in the project master data &perform quality checks
- Process Project Entry Sheets (PES)- Check errors from interface, process documents (budget journal entry), update & enrich (master)data based on projecttype
- Assign recourses- Process assign recourse request to projects
- Process Activity Split Up Form (ASUF)- Check input template, Create/ change(new) activities, update flagging, process budget journal entry.
- Process Latest Estimate What Happens If (LE-WHI)- Check input template, upload budget journal in LE-WHI and Latest estimate ledger
- Close projects - Check on pending transactions/orders, create & book reconciliation posting, close project.
- Process internal projects- Receive, check & create internal project number, create/ change(new) activities, update capitalization dates, process budgetjournal entry, assign employees to the new projects, Close internal projects
- Check contract administration- Prepare reports, reconcile positions, analyses differences & correct, request follow up actions in business
- Perform & report on internal controls checks as defined in Internal Control Environment
- Perform month end close activities, Revenue recognition activity
Skillsets & Qualifications:
- At least 5-9 years of experience in Billing and Credit Collections, preferred to have experience working in a shared service centre
- Education Qualification - B.com, M.com, MBA (Finance)
- Possess strong knowledge of GAAP, IFRS (Preferred to have)
- Preferred JD Edwards or other ERP's Experience.
- Good Analytical skills
- Good verbal and written communication skills
- Attention to detail approach with logical thinking
- Proactive approach and active involvement in driving process improvements, automations if any
- Displays the ability to multitask and handle multiple issues at the same time without stress
- Should be good team player as he / she will be aligned with within the team based on the business requirements particularly during month ends / quarter ends
- Proficiency in MS Office - Word/ Excel/PPT
- Experience in Blackline Reconciliation tool preferred
- Ability to ensure completion of multiple tasks against tight deadlines, prioritizing and organizing effectively
- Should be good team player as he / she will be aligned with within the team based on the business requirements particularly during month ends / quarter ends
