Job
Description
The Administrative Officer is responsible for overseeing day-to-day office operations, providing high-level administrative support to the Leadership team, and ensuring smooth coordination across departments. This role combines administrative, receptionist, stakeholder management, accounting support, procurement, and document control responsibilities. Key Responsibilities 1. Administrative & Executive Support Serve as the central point of contact for administrative tasks, staff queries, and leadership support. Organize meetings, prepare agendas, and coordinate follow-ups with internal and external stakeholders. Handle special assignments, including project support, research, report preparation, and briefing notes. Support travel arrangements for senior staff (flights, insurance, accommodation, logistics). Draft and format correspondence, presentations, and official documentation. Monitor and follow up on invoices and expense reports. 2. Office & Reception Management Oversee daily office operations and act as front-desk contact for visitors and calls. Manage office supplies, equipment maintenance, and ensure a clean and efficient work environment. Maintain and update administrative records, filing systems, and shared drives. Monitor petty cash, and support general accounting and financial administration. 3. Team Coordination & Supervision Supervise daily administrative tasks. Ensure smooth execution of all administrative assignments. Foster a positive, collaborative, and efficient work environment. 4. Procurement & Logistics Coordinate procurement requests and supplier orders across departments. Manage transport and delivery logistics and liaise with freight forwarders and customs agents. Track product deliveries and address any logistical issues. 5. Data & Document Management Oversee data accuracy, access rights, and version control of internal documents. Ensure confidentiality and integrity of sensitive records and information. Support the development and revision of Standard Operating Procedures (SOPs). Qualifications and Experience Bachelors degree in Business Administration, Management, or related field. Minimum 5 years of experience in administration, office coordination, or executive support. Experience in supervising teams and handling sensitive information is required. Previous work in ICT/BPO, Financial Services, or fast-paced corporate environments is a plus. Key Skills Strong organizational and multitasking abilities. Fluent in English (written and spoken). Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) / Confluence / Jira. Discreet, dependable, and detail-oriented. Strong interpersonal skills and a client-service mindset. Ability to work independently, manage priorities, and meet deadlines under pressure.
