- Greets , Verfies and directs visitors or guests to the relevant department/Host
- Issues and collects badges and passes to visitors authorized to enter company property
- Responsible for visitor management including DPS and visitor records
- Acts as focal for receipt and delivery of faxes and mails including express packages and publications
- Responsible for reception area to maintain high level of cleanliness & presentability
- Applies appropriate protocol, discretion, and diplomacy when assisting such visitors as government officials, company customers, and the media
- Takes proper facilities round every morning & take appropriate corrective & preventive actions as required
- Briefing outsourced manpower like Housekeeping & Security as & when required
- Inspects & updates the Food Services Management sheet daily including weekly menu display at LED & coordinating with supplier
- Keep a tab on Snacks vending Machine on daily basis, oversee sales & report out to BSS ; coordinates with supplier for breakdown & re filling
- Shows sensitivity to the culture and customs of local and foreign visitors
- Implements magazine / newspapers subscriptions / Cable TV subscriptions
- Monitor all the various registers kept at front desk & rear entrance
- Attends incoming phone calls
- Issue necessary work permits to suppliers as & when required & filing the same
- Keep a tab on first aid box inventory/check on expiry date & order supplies accordingly
- Responsible for office supplies (stationery, cafeteria and cleaning) & Inventory keeping
- Arranges conference calls as & when requested by end users
- Daily supervision of security guards, housekeeping and office boys
- to monitor and verify the movement of materials and equipment in and out of the office using gate pass
- Provides general administrative support to all employees and visitors
- Supports BIES team during any event as & when directed
- Supports the HR team during mass recruitment drive/hiring drive
- MIS Daily, Weekly & Monthly e.g. Office safety/dialogic/call tree etc. or as directed by the BSS/BSM
- Update & Circulate desk phones extension list on bi monthly basis
- Manage Meeting rooms booking request by end users
- Handling complete Procure to Pay (P2P) process on BIBS portal
- Responsible for inward and outward couriers
- Maintain all relevant compliance documents for manpower services supplier like EFS & G4S
- Clear employee LER/ TER with 100% receipts custody
- Custodian / responsible for employee RFB / IT claims onward dispatch to BDO from time to time
- Support BSS/AA in getting the workspace ready for new joiners/employees every Monday including cleanliness & name tags ; provides access on new badge
- Maintaining & reconciling the Distribution List (DL) for respective towers periodically
- Supports BSS/AA in physical verification of assets
- Maintain Shelter in Place items
- Support BSS & AA with Key monitoring process & report out
- Get trained in operating FAS/PAS/ & help employees during any emergency evacuation; take part in mock drills
Reports
Food Services - FSMS - Daily
Enterprise Space Management System (ESMS) - Monthly
Office Safety Checklist (OSC)- monthly
Dialogic reconciliation - monthly
Call tree - monthly
ERT list - monthly
Inventory - Stationary/HK/Pantry/M&E etc -weekly
Monthly Metro pass issuance
Parking stickers
Extension List of employees
Gate Pass
Work Permit(s)
Contractual manpower attendance - demand vs supply