Administrative Assistant

As an Administrative Assistant at our company located in Kochi, Kerala, your main responsibility will be to efficiently manage vendor and client contracts, issue purchase orders, handle invoices, and provide support to our data centre engineers. The ideal candidate for this role will excel at maintaining organized records, ensuring timely communication, and offering essential support to multiple departments. You should have 2-4 years of experience in a similar role. Candidates who can join immediately are preferred, especially those with experience in the Web Hosting industry from Kerala. Your tasks will include: Vendor Management: - Managing and updating vendor contracts in spreadsheets and archiving them in Drive. - Issuing purchase orders for all entities under the client. - Handling vendor invoices from different entities and ensuring they are directed to the correct departments. Client Management: - Managing and updating client contracts in spreadsheets and archiving them in Drive. - Addressing client queries via email or helpdesk system, providing timely and effective resolutions. - Rectifying invoices and issuing credit notes as needed. - Implementing annual price increases for clients via email. - Sending pending invoice reminders to clients and updating the Excel sheet with the report. - Manually issuing remote hand invoices for clients. Requirements: - Experience in the Web Hosting Industry is a plus, with exposure to billing systems like HostBill, WHMCS, etc. - Proven experience in an administrative assistant role. - Proficiency in Microsoft Office, especially Excel, and Google Drive. - Excellent organizational and multitasking skills. - Strong communication skills, both written and verbal. - Attention to detail and problem-solving skills. If you meet these requirements and are ready to take on this challenging yet rewarding role, we encourage you to apply.,