Posted:13 hours ago|
Platform:
Work from Office
Full Time
1. Greet patients and visitors warmly and professionally
2. Register new patients and update existing patient records3. Answer inquiries regarding clinic services, procedures, and policies4. Address patient concerns or direct them to appropriate personnel5. Schedule, reschedule, and cancel appointments using clinic software6. Remind patients of upcoming appointments and follow up on missed ones7. Coordinate with doctors, nurses, and other staff to ensure smooth scheduling8. Answer phone calls and emails promptly and courteously9. Maintain and organize patient files, records, and forms10. Manage the clinic's front desk area to ensure cleanliness and organization11. Handle billing, payments, and insurance documentation as required12. Collaborate with medical staff to streamline patient flow13. Communicate delays or changes to patients promptly14. Ensure the confidentiality of patient information15. Monitor and order office supplies for the reception area16. Inform management of equipment or supply shortages
Rintelo Consulting
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