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Inchcape Shipping Services
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Accounts Receivable Executive

Accounts Receivable Executive

Inchcape Shipping Services

0 - 3 years

3 Lacs

Chennai

Posted:1 month ago| Platform:

Apply

Skills Required

Good Communication In English Analysis Accounts Receivable Ar Collection Receivable

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

Job Purpose:

This position is responsible for managing credit collections for Global region by handling accounts
receivable, handling collections and maintain data. The position would also be expected to optimize processes and collection operations to reduce costs and effort. A/R (Accounts Receivable) Invoice Percentage Current of at least 99%. Meet monthly cash forecast by 100% or above through up-to-date follow-ups and collections of past dues.

Duties and Responsibilities:

Collect customer payments in accordance with payment due dates
Reviews and prioritizes open accounts for collection efforts
Role of mentor and back up for the associates in charge of and bringing them up the learning curve
Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment
Making outbound collection calls in a professional manner while keeping and improving
customer relations.
Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using
to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented.
Based on customer responses, recommend, and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage associates from other departments, e.g., commercials, sales, operations, etc.
Reconciliation of assigned accounts to ensure that payments and credit memos are properly

applied. When necessary, escalate collection problems to Management and/or Sales Team to assist in collection/resolution process

Approve and authorize release of orders according to credit line and payment history within established guidelines.
Communicate the status of the assigned portfolio and/or specific accounts to Management
and/or Sales Team.
Work on special projects, e.g., account clean up, as needed
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements
Process Payments & Refunds as applicable
Resolve billing and customer credit issues
Update account status records and collections effort
Report on collection activity and accounts receivable status
Mail correspondence to customers to encourage payment of delinquent accounts

Essential:

- Articulate with good communication and presentation skills

- Strong analytical capabilities
- Microsoft excels proficient- Good inter-personal skills and with a hands on approach- Ability to work independently without much supervision- Resilient, pragmatic and hardworking- Structured thinker, good on both strategy and detail- Can be rapidly effective in a matrix structure- Demonstrated the ability to balance multiple changing priorities in a highly dynamic environment

- Graduates or Postgraduates in the field of Finance or Commerce.

- Experience in Shipping/Logistics would be an added advantage.

Role specifics:

- Determined, drive to see things through to completion at pace, willingness to challenge stakeholders
- Flexible, ability to manage multiple priorities and pressure- Inquisitive, interest in understanding underling business drivers

Inchcapes Clarified Personality:

-Assertive, point the way provide solutions and lead by example
-Articulate, share expertise, knowledge and opinions with passion and precision-Uncomplicated, smooth, and efficient service

QHSSE Health, Safety, Security and Environment (Mandatory requirements)

Championing appropriate health, safety, security, and environment (HSSE) risk assessments becomes part of the company culture.
Accountable for the implementation and monitoring of actions that mitigate risk and enhance controls/processes, to ensure that QHSSE of all Inchcape Stakeholders are known and staff/suppliers/crew feel empowered and accountable for their own safety.
Ensure full compliance with, and implementation of, the Inchcape QHSSE Management
System.
Ensure that appropriate resources are allocated to control QHSSE risk .
Accountable for ensuring that clear, appropriate, and timely communication channels are put in place to report and manage QHSSE risk.

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Accounts Receivable Executive