Accounts cum Office Executive – Reservations Males

Accounts cum Office Executive – ReservationsLocation: Aluva, Kochi (On-site)Employment Type: Full-time | PermanentSalary: ₹18,000 – ₹27,000 per month (based on experience)Accommodation & Food: Provided (Outstation candidates preferred)

About the Company

Nature Villa is a boutique lifestyle resort located within an 80-year-old ancestral property in Aluva, Kochi. We offer curated hospitality experiences including guest accommodation, restaurant services, domestic & international tour packages, and an on-site EV DC Fast Charging Station.

Job Summary

We are looking for a professional, guest-oriented, and detail-driven Accounts cum Office Executive – Reservations to manage front office operations, guest relations, reservations, OTA platforms, and basic accounting functions at our boutique resort.

This role is ideal for candidates with experience in hotel front office, reservations, guest relations, or accounts, who are comfortable working with PMS, OTA portals, and accounting software.

Key Responsibilities

Front Office & Guest Relations

• Handle guest check-ins, check-outs, and daily front desk operations
• Assist guests with inquiries, concierge support, transport, and tour bookings
• Coordinate with housekeeping, restaurant, and transport teams

Reservations & OTA Management

• Manage room inventory and bookings through PMS and OTA platforms
• Ensure rate parity across Booking.com, Agoda, MMT, Goibibo, etc.
• Maintain accurate booking records and prepare daily occupancy reports

Accounts & Billing

• Generate invoices, guest folios, and process payments
• Handle front desk cash flow and ensure billing accuracy
• Maintain daily accounts and bookkeeping using Zoho Books
• Assist in monthly book closure and MIS reporting

Administrative Duties

• Maintain guest data confidentiality
• Prepare daily operational and financial reports

Must-Have Requirements

• 1–3 years experience in Hotel Front Office / Reservations / Guest Relations or Accounts
• Bachelor’s Degree in Commerce (B.Com) or relevant qualification
• Hands-on experience with Hotel PMS & OTA platforms (eZee, Cloudbeds, Little Hotelier, etc.)
• Working knowledge of Zoho Books / basic accounting
• Strong communication skills in English (Malayalam/Hindi preferred)
• Comfortable with MS Office / Google Workspace
• Willing to work full-time on-site in Aluva, Kochi

Good to Have

• Diploma or Degree in Hotel Management or Commerce
• Ability to multitask in a fast-paced hospitality environment
• Leadership, coordination, and problem-solving skills

Salary & Benefits

• ₹18,000 – ₹27,000 per month
• Free Food & Accommodation
• Health Insurance
• Life Insurance
• Provident Fund (PF)
• Paid Leave

Immediate Joiners Preferred

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹27,000.00 per month

Benefits:

• Food provided
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Have you managed OTA platforms such as Booking.com, Agoda, MMT, or Goibibo?

Yes
No

• Are you willing to work on-site in Aluva, Kochi, with food and accommodation provided?

Yes

• Which PMS or reservation software have you used? (e.g., eZee, Cloudbeds, Little Hotelier)

Education:

• Diploma (Required)

Experience:

• in reservations, accounts or Front desk ? : 1 year (Required)

Language:

• What languages are you proficient in (spoken )? (Required)

Work Location: In person