Travel Sales Operations Executive

Travel Sales & Operations Executive

Location: Aluva, Kochi, Kerala (with remote/hybrid options)

Company: Naturevilla Tours & Travels

Vacancy Type: Full-Time | Part-Time | Hybrid (Work-from-Home / Remote / Assigned Office)

About Naturevilla

At Naturevilla, people are at the heart of everything we do. As a boutique travel company rooted in personal care and authentic experiences, we pride ourselves on delivering thoughtfully curated journeys with precision and passion. We're a small but driven team aiming to make a big impact in the travel industry through innovation, service excellence, and a commitment to results.

Role Summary

We are seeking a Travel Sales & Operations Executive to manage day-to-day travel bookings, customer communications, and vendor coordination. This role is ideal for someone who enjoys crafting travel experiences and thrives in a flexible, performance-oriented environment

Work Modes Available

• Full-Time (On-site) – Office at Aluva, Kochi
• Part-Time (Flexible Hours) – Remote or On-site
• Hybrid – Split between home and office based on role needs
• Remote – Available for experienced candidates outside Kochi with proven travel operations background

Key Responsibilities

• Create tailored travel itineraries, quotations, and package costings for clients

Education & Experience:

Graduate in Tourism, Commerce, Arts, or related field
1–3 years of experience in travel sales, operations, or coordination

Skills Required

Strong communication (spoken & written); multilingual preferred
Experience with travel booking tools and coordination platformsCustomer-centric approach with problem-solving abilitiesWell-organized with attention to detail and ability to multitaskComfortable working independently and collaboratively

Why Join Naturevilla?

Flexible work modes to suit your lifestyle
Competitive salary and incentivesPaid time off and holiday benefitsProfessional growth & learning opportunitiesExclusive discounts on travel packages for employees and familyFriendly, travel-passionate work cultureHandle hotel, flight, and transport bookings in line with itinerary requirementsLiaise with domestic and international service providers and vendors

Respond to inbound and outbound client calls and emails with prompt support
Track documentation, bookings, payments, and feedbackEnsure timely follow-ups and post-tour service quality evaluationsMeet sales and service targets while maintaining company SLAsSupport innovation in product offerings and internal processes

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Life insurance
• Paid time off

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Travel planning: 2 years (Preferred)

Language:

• English Hindi Malayalam (Required)

Location:

• Ernakulam, Kerala (Preferred)

Work Location: In person