Accounts Assistant

Position 1 -

Designation

Job Profile

Experience

Key Skills Require

Job Summary:

• Process and validate vendor invoices in SAP, ensuring accuracy and completeness.
• Match invoices against purchase orders and goods receipt notes (GRNs).
• Identify and resolve discrepancies in invoices, purchase orders, and payments.
• Ensure timely invoice posting
• Collaborate with internal teams such as Procurement and Warehouse to resolve issues.
• Maintain accurate records and documentation for audit purposes.
• Follow company policies and compliance standards in all AP activities.

Position 2 -

Designation

Job Profile

Experience

Key Skills Require

Job Summary

• Act as the first point of contact for all Accounts Payable-related helpdesk queries via email / ticketing system.
• Investigate and resolve issues related to invoice processing, payments, vendor master data, and purchase orders in SAP.
• Coordinate with internal departments (Procurement, Finance, Operations) and external vendors to resolve discrepancies.
• Log, track, and update the status of helpdesk tickets and ensure SLA adherence.
• Escalate complex issues to senior team members or management when required.
• Maintain documentation of helpdesk resolutions and contribute to the knowledge base.
• Identify recurring issues and suggest process improvements to reduce query volume.