Account Manager Social Media & Digital Marketing

As an Account Manager in Social Media & Digital Marketing, you will be responsible for serving as the main contact for assigned clients, building and maintaining strong client relationships, and understanding client goals to translate them into effective campaign strategies. Your role will involve coordinating with internal teams such as design, content, video, and ads for seamless execution, managing project timelines, briefs, and communication flow. You will also lead client meetings, ensure timely follow-ups, share performance reports, and suggest improvements to drive success. To excel in this role, you should have a minimum of 2 to 4 years of experience in client servicing or account management, preferably within a digital/social media agency. Strong communication, coordination, and project management skills are essential, along with a good understanding of social media platforms and marketing KPIs. The ability to manage multiple clients and deadlines efficiently is crucial. Experience with project management tools like Trello, Asana, or ClickUp would be advantageous. Your primary focus will be on supporting client retention and satisfaction by identifying opportunities for upselling or cross-selling. This role requires proactive engagement with clients, effective communication with internal teams, and strategic thinking to drive successful outcomes. If you are passionate about digital marketing, client relationship management, and delivering exceptional results, this role offers an exciting opportunity to showcase your skills and contribute to the growth of the organization.,