Account Manager (Medical Billing/RCM)

Reach Talent Solutions

8 - 10 years

8 - 10 Lacs

chennai

Posted:4 days ago| Platform:

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Skills Required

revenue cycle management eligibility verification ar process medical billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

Account Manager

The ideal candidate should have strong communication skills, good analytical ability, and hands-on experience in US Healthcare RCM (Revenue Cycle Management).

This role involves managing client relationships, ensuring timely deliverables, and coordinating with internal teams to achieve performance targets.

Role & responsibilities

Serve as the primary point of contact for assigned clients in the medical billing process.
Monitor daily, weekly, and monthly billing deliverables (Charges, Payments, AR, Eligibility/Benefits).
Review client escalations and provide timely resolutions.
Track KPIs and KRAs and prepare performance reports for internal and client review.
Conduct regular calls with clients to understand requirements, changes, and expectations.
Collaborate with production teams to ensure accuracy and SLA adherence.
Identify gaps in processes and provide improvements for efficiency.
Ensure compliance with HIPAA guidelines and organizational protocols.
Train and support team members on client-specific workflows when required

Preferred candidate profile

10+ years of experience in
Medical Billing / RCM
.
Previous experience as an
Account Manager
in US Healthcare preferred.
Strong knowledge of AR, Payment Posting, Charge Entry, and Denial Management.
Proficiency in MS Excel, reporting, and documentation.
Experience in interacting with US clients is a plus

Additional Requirements

Willingness to work in US shift timings (if applicable).
Strong client-handling capability and ownership mindset.
Ability to work independently and with cross-functional teams.

Benefits

Competitive salary
Health insurance
Paid time off
Opportunity for career growth within the RCM domain
Employee-centric work environment

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