Account Executive

About LimeChat

At LimeChat, were on a mission to revolutionize conversational commerce by enabling human?level interactions on WhatsApp. Backed by top?tier investors such as Stellaris, Titan, Pi Ventures and part of Y Combinator W21, we already power 500+ leading brandsincluding Mahindra, HUL, ITC, and Mamaearth.

Our next frontier: enterprise verticals like BFSI, Health, Auto, and Retail. Were shipping cutting?edge GenAI agents that automate and personalise millions of customer journeys every single day.

Our founders are Computer Science alumni from IIT Delhi with a specialization in AI and have been recognized as Forbes 30 Under 30 honorees for their groundbreaking work. Their vision and leadership drive us to build the best products in the industry.

Were a tight?knit crew that moves fast, sweats the details, and owns outcomes. If that sounds like your vibe, youll feel right at home.

Some Quotes We Live By

• Its okay to fail. Its not okay to not try.
• Do the right thing when others are not looking.

Why this role matters

As an Account Executive at LimeChat, you will be responsible for owning the end-to-end sales processfrom qualifying leads to closing deals with D2C brands. Youll work closely with founders, growth leaders, and marketing heads to understand their challenges and showcase how LimeChat can solve them through our cutting-edge AI solutions.

Responsibilities

1. Lead Management & Pipeline Building

• Qualify inbound leads via discovery calls to understand business needs, pain points, and timelines
• Maintain and update the CRM to track pipeline stages, activities, and key metrics

1. Sales Execution

• Conduct product demos tailored to the brands use cases and objectives
• Collaborate with Solutions Engineering and Pre-Sales to present customized proposals
• Navigate the decision-making unit (founders, growth teams, product heads) to influence buying decisions
• Own the proposal, negotiation, and contract closure process

1. Stakeholder Collaboration

• Work closely with the Onboarding/Customer Success team to ensure a smooth handover post-closure
• Provide feedback to Marketing, Product, and CS teams to help refine positioning, messaging, and features
• Represent LimeChat at industry events, webinars, and conferences to build relationships and brand presence

1. Reporting & Forecasting

• Maintain accurate deal forecasting and pipeline hygiene
• Track performance metrics including win rates, sales velocity, and ACV
• Share regular updates with sales leadership on deal progress and market insights

Must?haves

• 14 years of B2B SaaS sales experience, preferably in D2C or martech ecosystem
• Strong communication and storytelling ability
• Understanding of sales frameworks like BANT and CRM tool like HubSpot is a plus
• High ownership mindset and ability to thrive in a fast-paced startup environment
• Comfortable navigating both founders and functional heads in small to mid-sized companies

Metrics for Success

• Meeting or exceeding monthly/quarterly revenue targets
• Shortening the average sales cycle
• Increasing average contract value (ACV)
• High NPS from clients post-sales, indicating strong alignment and smooth handover

Benefits

• Unlimited PTO / sick leave
• Subsidised fitness membership
• Free lunch and snacks
• Annual company retreat
• Bring your dog/cat to work ????