Academic Counsellor

Job Title:

Location:

About the Role

Academic Counsellors

This position is ideal for individuals who enjoy interacting with students, understand the challenges of commerce education, and can effectively communicate the value of structured learning programs.

Key Responsibilities

• Connect with prospective commerce students and parents through inbound/outbound calls and counseling sessions.
• Understand each students academic standing, career goals, and interests to recommend the best-fit Commerce Pro course.
• Explain Xylems

  Commerce Pro curriculum

  , faculty expertise, and learning outcomes clearly and persuasively.
• Maintain consistent follow-ups and build strong relationships that convert inquiries into enrollments.
• Meet or exceed monthly enrollment and revenue targets for the Commerce Pro stream.
• Accurately update student interactions, follow-ups, and conversions in the CRM system.
• Stay up to date with Xylem’s course structure, offers, and new academic initiatives.
• Collaborate with the academic and marketing teams to optimize lead quality and counselling effectiveness.

Qualifications & Experience

• Bachelor’s degree in

  Commerce, Management, or any related discipline

  (preferred).
• 0–2 years of experience in

  academic counselling, educational sales, or student advisory

  , ideally in the commerce or EdTech sector.
• Proven ability to achieve enrollment or sales targets.

Key Skills

• Excellent communication and persuasion skills in

  Malayalam and English

  .
• Strong understanding of commerce education pathways (CA, CMA, CS, B.Com, etc.).
• Empathetic listener with a consultative approach to counselling.
• Self-driven, target-oriented, and able to thrive in a fast-paced environment.
• Organized and tech-savvy with experience in CRM tools or student databases.