Academic Counsellor (Work from Home)

Job Summary:

We are looking for a dedicated and enthusiastic Academic Counsellor to join our remote team. You will be the first point of contact for prospective students interested in our career-focused programs in Hospital Administration, Business Administration, Logistics, and Patient Care Assistant. Your role will involve guiding students in selecting the right course — whether it's a 3-month Certification, 6-month Diploma, or 1-year PG Diploma — based on their goals and background.

Key Responsibilities:

• Counsel prospective students via calls, WhatsApp, emails, and video meetings to understand their interests and recommend suitable programs.
• Clearly explain course details such as structure, fees, career prospects, and certification/diploma value.
• Follow up with leads and maintain a well-organized student inquiry database using CRM tools.
• Assist students throughout the enrollment process and ensure a smooth onboarding experience.
• Maintain a deep understanding of course content and regularly update knowledge on industry trends in healthcare, logistics, and business.
• Build lasting relationships with students and provide ongoing support post-enrollment when required.

Requirements:

• Bachelor’s degree in any discipline
• 1+ years of experience in academic counselling, EdTech, or student support.
• Excellent communication skills in English (regional languages a plus).
• Strong interpersonal skills with a student-first attitude.
• Ability to work independently from a home environment.

Preferred Qualifications:

• Experience counseling for healthcare, logistics, or business education.
• Understanding of job roles like hospital admin, patient care assistant, supply chain executive, etc.
• Ability to handle both career starters and working professionals.

What We Offer:

• Work from the comfort of your home
• Flexible work hours
• Competitive salary with incentive-based bonuses
• Career growth opportunities in the education industry
• Supportive and collaborative team culture

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Experience:

• working with students: 1 year (Required)
• Academic counseling: 1 year (Preferred)

Work Location: Remote