Academic Counsellor

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Company:

About UNext

UNext is a next-generation online learning organization focused on transforming the higher education ecosystem. Our mission is to improve access, affordability, quality of content & pedagogy, and learner outcomes by leveraging technology.

UNext is Indias first ed-tech company to provide end-to-end online learning and assessment solutions. With a best-in-class content and technology stack, we enable universities, colleges, and institutions to offer high-quality, affordable, and accessible education anytime, anywhere. Our mobile-first LMS platform replicates the on-campus experience through immersive learning, synchronous and asynchronous courses, modern pedagogy, online assessments, strong alumni networks, and expert learner support.

Role Overview

The Admission Counsellor plays a key role in driving student enrolments, customer acquisition, and revenue growth. The role involves counselling students and parents, understanding learner needs, and converting leads into successful admissions.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls/emails
• Counsel students and parents on suitable programs and career paths
• Manage the complete student admission process and achieve enrolment targets
• Understand customer requirements and effectively pitch appropriate programs
• Close sales and achieve monthly/quarterly targets
• Support students one-on-one through course selection, application process, and deadlines
• Assist students in collecting and submitting required documentation
• Provide accurate information regarding admissions, enrolment processes, and procedures
• Maintain timely and systematic communication with applicants and parents
• Update and manage leads and application data using CRM systems
  

Required Skills & Qualifications

• Strong ability to empathize and build relationships with students and parents
• Target-driven mindset with a strong inclination toward sales
• Proven experience in converting leads into successful enrolments
• Prior experience working with CRM tools
• Fluency in

  English and Hindi

  (mandatory)
• Excellent listening, communication, and presentation skills
  

Preferred Candidate Profile

• Experience in EdTech, education sales, or counselling roles is an advantage
• Ability to handle high-volume leads and work in a fast-paced environment
• Strong negotiation and closing skills