Academic Counsellor

Job Description

Job Summary: We are looking for a dynamic and motivated Academic Counsellor with 2 to 4 years of experience in student counselling and admissions. The ideal candidate should have a proven track record of guiding students through the academic decision-making process, providing accurate course information, and ensuring a smooth admission experience. Key Responsibilities: Counsel prospective students via phone, email, and in-person meetings regarding available courses, eligibility, and admission procedures. Understand student needs and provide accurate and timely information about programs, curriculum, fees, and career opportunities. Maintain follow-ups with interested students and ensure timely conversion into enrolments. Guide students through the application and admission process, ensuring all required documentation is completed. Coordinate with the admissions and academic teams to facilitate student onboarding and post-enrolment support. Maintain and update records of student interactions, leads, and conversions using CRM tools. Participate in webinars, education fairs, and outreach activities as needed. Provide regular reports on lead status, conversion metrics, and counselling effectiveness to management. Key Requirements: Graduate in any discipline; additional certification in counselling or education management is a plus. 2 to 4 years of experience in student counselling, preferably in the education or edtech sector. Strong communication and interpersonal skills, with the ability to build rapport and trust with students and parents. Knowledge of admission processes and familiarity with educational programs in higher education. Ability to handle pressure, meet targets, and manage multiple leads efficiently. Proficiency in MS Office and CRM software tools. Fluency in English and at least one regional language. What We Offer: A collaborative work environment Opportunity to work with leading academic institutions Performance-based incentives and growth opportunities Training and development support Join us in helping students make informed academic choices and achieve their career goals!