Academic advisor (Telesales)

Job Title: Academic Advisor – Digital Marketing Programs
Location: Palarivattom, Kochi
Employment Type: Full-time, Permanent

About the Role

We are looking for driven and results-oriented Academic Advisors with a background in telesales, academic counseling, or inside sales. In this role, you will guide prospective students in selecting the most suitable Digital Marketing courses based on their career goals. Your primary responsibility will be to support lead conversion and drive course enrollments through effective communication and personalized guidance.

Key Responsibilities

• Provide personalized academic counseling to prospective students via phone, email, and digital platforms.
• Understand individual career objectives and recommend suitable Digital Marketing programs (e.g., SEO, SEM, Social Media Marketing, Analytics, etc.).
• Achieve or exceed monthly enrollment and sales targets.
• Follow up proactively with leads, build strong relationships, and convert inquiries into enrollments.
• Maintain accurate records of leads, interactions, and enrollments using the CRM system.
• Stay updated with the latest trends and developments in Digital Marketing to offer current and relevant advice.

Qualifications & Requirements

• Experience: 1–3 years in telesales, academic advising, inside sales, or a related role.
• Knowledge: A basic understanding of Digital Marketing concepts is an added advantage.
• Strong communication and interpersonal skills with the ability to influence and close sales.
• Proficient in handling objections and guiding students toward suitable academic choices.
• Target-oriented with a consistent track record of meeting sales or enrollment KPIs.
• Familiarity with CRM tools and Microsoft Office applications.

What We Offer

• Competitive performance-based incentives.
• A collaborative work environment that fosters learning and growth.
• Clear career progression opportunities in both sales and academic operations.

Work Mode: On-site (Palarivattom, Kochi)

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person