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Capgemini
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3dx Testing Professional

3dx Testing Professional

Capgemini

5 - 10 years

6 - 10 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

ticketing python oracle issue resolution catia sql ansible alerting logstash system administration elk stack automation elasticsearch shell linux jenkins shell scripting mes aws kibana log analysis architecture azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

Platform Support & Operations

Provide support for the 3DEXPERIENCE platform across multiple environments.

Manage ServiceNow (SNOW) tickets — incidents, requests, problems, and changes ensuring adherence to SLAs and ITIL best practices.
Act as the key technical contact between the internal support team, infrastructure team, and Dassault Systmes support for issue resolution. Monitoring & Maintenance

Monitor system health and performance using ELK Stack (Elasticsearch, Logstash, Kibana), Jenkins, and HP OVo.

Analyze logs, alerts, and metrics to proactively identify and resolve potential issues before impact.
Implement and refine automated monitoring dashboards and alerting mechanisms to improve uptime and responsiveness. Deployments & Environment Management

Manage and execute PnO deployments, configuration rollouts, and environment refreshes.
Technical Administration

About The Role - Grade Specific

Maintain user roles, licenses, and permissions in 3DEXPERIENCE in alignment with semiconductor engineering project structures.

Participate in root cause analysis (RCA) for recurring or critical incidents and contribute to continuous improvement plans.
Required Skills & Experience

Total IT experience with minimum 3–5 years in 3DEXPERIENCE platform support or administration.

Strong hands-on experience with UNIX/Linux systems (configuration, shell scripting, and troubleshooting).
Proficient in ServiceNow (SNOW) ticketing and ITIL-based service management processes. Practical knowledge of monitoring and automation tools – ELK, Jenkins, HP OVo (or equivalent). Experience managing PNO deployments, environment configuration, and integration with external systems. Familiar with 3DEXPERIENCE architecture and modules such as ENOVIA, CATIA, and DELMIA. Working knowledge of database operations (Oracle/SQL) and log analysis. Excellent problem-solving, communication, and cross-functional collaboration skills. Preferred / Good to Have

Experience supporting 3DEXPERIENCE implementations in the semiconductor or high-tech manufacturing domain.
Exposure to automation scripting (Shell, Python, Ansible) for operational efficiency. Familiarity with cloud environments (AWS/Azure). Dassault Systmes certification or formal training in 3DEXPERIENCE system administration.

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3dx Testing Professional