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5.0 - 10.0 years
15 - 30 Lacs
Pune
Remote
Job Description About this Role: We are looking for a talented and motivated Software Engineer to join our dynamic team. In this role, you will design, develop, and maintain high-performance microservices and backend systems using the latest .NET Core technologies, with a strong emphasis on integrating AI tools to enhance functionality and streamline development. Your work will involve utilizing a range of technologies including MongoDB, Redis, RabbitMQ, and PostgreSQL About Kibo Commerce: KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value. KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave: Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”. By joining KIBO, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support KIBO’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us! What You'll Do: Design, develop, and maintain scalable microservices and backend applications using the latest .NET Core technologies. Integrate and utilize AI tools to enhance application functionality, automate tasks, and improve overall system performance. Develop and optimize data storage and retrieval solutions using MongoDB and PostgreSQL. Implement caching strategies using Redis to improve application performance. Design and implement asynchronous messaging patterns using RabbitMQ. Write clean, maintainable, and well-documented code following best practices. Collaborate with cross-functional teams to define, design, and deliver high-quality software solutions. Proactively identify and resolve performance bottlenecks and technical challenges. Conduct thorough code reviews and write comprehensive unit and integration tests. Stay up-to-date with the latest advancements in .NET, AI, and related technologies. Work independently and take ownership of assigned tasks and projects. Bonus: Contribute to front-end and Node.js projects as needed. Requirements What You'll Need: 5+ years of experience in .NET software development. Strong proficiency in the latest .NET Core technologies and C#. Solid understanding of microservices architecture and design principles. Experience with MongoDB, Redis, RabbitMQ, and PostgreSQL. Experience integrating GenAI into development processes, including tasks like code generation, automated testing, and data classification or summarization. Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes). Strong understanding of software development best practices, including design patterns and SOLID principles. Excellent problem-solving and debugging skills. Experience in unit testing and test-driven development (TDD) using testing frameworks like NUnit or xUnit. Experience with version control systems (Git). Ability to work independently and take initiative. Strong communication and collaboration skills. Bonus: Experience with Angular, React, ExtJS, and Node.js. Preferred Skills: Experience with cloud platforms (AWS, GCP, Azure). Familiarity with CI/CD pipelines. Experience with front-end frameworks like Angular, React, or ExtJS. KIBO PERKS Flexible schedule and hybrid work setting Paid company holidays and global volunteer holiday Generous health, wellness, benefits, and time away programs Commitment to individual growth and development and opportunity for internal mobility Passionate, high-achieving teammates excited to help you succeed and learn Company-sponsored events and other activities At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.
Posted 5 days ago
4.0 - 7.0 years
6 - 16 Lacs
Kochi, Ernakulam
Hybrid
Are you a passionate .NET developer with strong expertise in .NET Core & Azure? Ready to take your career to the next level with an innovative and forward-thinking company? Requirement: Bachelor or Master degree in Computer Science or comparable experience Strong experience in .NET Framework Strong experience in .Net Core, C# programming Experience in Azure Cloud Services (Azure SQL, App Services, ADFS, etc.) and cloud-based application development Strong experience in full stack development (frontend and backend) Strong experience in front end frameworks (Angular)
Posted 5 days ago
4.0 - 9.0 years
5 - 12 Lacs
Chennai
Work from Office
Role & responsibilities Design & build new applications using Framework 4.0 (/latest) / .NET Core. Enhance applications using C#.NET, Web Services / Web API, Entity Framework / ADO.NET. Develop On-premise / Cloud (using Azure) hosting applications. Working under a dynamic agile based environment. Strictly adhere to scrum framework and guidelines. Coordinate with multiple development teams. Preferred candidate profile Proven Software Development experience of 4+ Years in designing and developing applications using .NET framework Hands-on Experience in .NET Core 2.1 and above, MVC, Asp.net, WebAPI, C# Hands on experience in transactional databases, write Stored Procedures and Functions in SQL Server Good knowledge in Angular 7 and above Ajax / J-query / Bootstrap / LINQ / HTML 5.0 Experience with Azure Search services and Graph API is an added advantage Certification in .NET Framework would be an added advantage
Posted 5 days ago
6.0 - 11.0 years
15 - 25 Lacs
Hyderabad
Remote
Job Title: Full Stack Developer (.NET Core + React) Work Location: Remote Shift Timings: 1:00 PM to 10:00 PM IST Experience: 6+ Years Notice Period: Immediate to 15 Days Job Description: We are looking for an experienced Full Stack Developer with strong expertise in both frontend and backend technologies to join our dynamic team. The ideal candidate should be highly proficient in React, .NET Core , and cloud-based DevOps tools on Azure. Key Responsibilities: Design, develop, and maintain scalable web applications using React , .NET Core , and related technologies. Build responsive and intuitive front-end interfaces using Material UI (MUI) , Vite , Redux , and TypeScript . Develop and expose RESTful APIs using ASP.NET Core Web API and integrate with various data sources. Work with Entity Framework Core for database interactions and ensure performance optimization. Write unit tests to ensure code quality and reliability. Collaborate with cross-functional teams using Azure DevOps tools including Pipelines, Git Repositories, Boards, and SonarQube. Perform code reviews, troubleshoot production issues, and maintain high application performance and availability. Document technical specifications and architecture decisions. Required Skills: Frontend: React.js Material UI (MUI) Vite TypeScript Redux Unit Testing (e.g., Jest, React Testing Library) Backend: .NET Core / ASP.NET Core Web API Entity Framework Core Database: MS SQL Server Oracle DevOps & Cloud: Azure DevOps Pipelines Azure Git Repository SonarQube Azure Boards Nice to Have: Experience in Agile development methodology Exposure to CI/CD and automation practices Strong analytical and problem-solving skills Excellent communication and teamwork abilities If you are a passionate full stack developer ready to take ownership of end-to-end development in a collaborative remote environment, we would love to hear from you
Posted 5 days ago
3.0 - 8.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Job Title : Dot Net Integration Developer Department : Information Technology (IT) Employment Type : Permanent Experience : 3 to 5 Yrs Reporting Location : Anywhere in India - Develop and maintain integration solutions using REST/SOAP APIs, XML/JSON/CSV/flat file/excel data processing. - Write consumer services for consuming APIs. - Develop RMQ producer/consumer services. - Develop multi-tasking/multi-threading services using C#. - Work with RDBMS : MS-SQL Server, TSQL, Procedures, Views, Triggers, Cursors. - Develop ASP.Net Core applications using C#. - Write complex SQL queries for data retrieval and manipulation. - Work independently with minimal supervision. - Possess excellent debugging skills. - Contribute to technical design documentation and user manuals. - Provide post-production support for future upgrades and bug fixes. Desired Skills : - Experience in Dot Net development (C#, ASP.Net Core) - Experience in REST/SOAP API development and consumption - Experience in data parsing and manipulation (XML/JSON/CSV/flat file/excel) - Experience with MS-SQL Server (TSQL, Procedures, Views, Triggers, Cursors) - Experience with RMQ - Experience with multi-tasking/multi-threading - Strong understanding of software development lifecycle (SDLC)
Posted 5 days ago
3.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
The role Technical expert role during hands-on development. Hands on development experience on Endur. Working closely with Front/Middle/Back Office, Operations and Finance business users and be responsible for gathering, documenting, and delivering requirements and use cases through to user acceptance and implementation. Partnering with business users you will work as part of a diverse project team and be recognised as an Endur expert. Key responsibilities Business knowledge in Gas, Power and LNG Trading activities is a must. Strong knowledge across Trading value chainFront office (deal capture, risk), Mid office (scheduling and nominations) and Back Office (settlements and accounting) is a must. Experience in Endur (preferably v15 or higher) technical design, configuration and development. Experience in APM, AVS/JVS scripting and OpenComponent and other Endur development technologies. Candidates should have exposure to OpenLink table structure and should have the ability to write SQL Configuring the technical solution to match the solution design. Supporting the development process by advising developers and technical staff on business context. Work with the in-house support, QA and development teams to help drive the platform's usage through the end client. Must have in depth exposure to one of the modules Connex/Report Builder/APM/ Settlements &Accounting/Deal Modelling/cMotion Any hands-on Azure Tech Stack experience like Azure Integration Services, Azure Dev Ops, MS Power Platform will be a plus. Primary Skills - Openlink Endur Secondary Skills - ETRM Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 5 days ago
3.0 - 5.0 years
4 - 8 Lacs
Gurugram
Work from Office
Senior Engineer-.Net With AWS Mandatory: Microsoft .Net Development Technologies (C#, MVC, .NET 4, 4.5, 6/7 ,NET Core) ,WEB API, Design Patterns, Knowledge of MS SQL Server and ability to write procedures and debug SQL query. Knowledge of Full Stack (Frontend, backend, and Database)- Secondary Good to Have: Knowledge of Microservices and Serverless architecture AWS Cloud Native development Terraform for AWS Infrastructure deployments. Excellent communication and organizational skills Drive to improve systems and processes through a sense of shared ownership. Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years.
Posted 5 days ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The role Technical expert role during hands-on development. Hands on development experience on Endur. Working closely with Front/Middle/Back Office, Operations and Finance business users and be responsible for gathering, documenting, and delivering requirements and use cases through to user acceptance and implementation. Partnering with business users you will work as part of a diverse project team and be recognised as an Endur expert. Key responsibilities Business knowledge in Gas, Power and LNG Trading activities is a must. Strong knowledge across Trading value chainFront office (deal capture, risk), Mid office (scheduling and nominations) and Back Office (settlements and accounting) is a must. Experience in Endur (preferably v15 or higher) technical design, configuration and development. Experience in APM, AVS/JVS scripting and OpenComponent and other Endur development technologies. Candidates should have exposure to OpenLink table structure and should have the ability to write SQL Configuring the technical solution to match the solution design. Supporting the development process by advising developers and technical staff on business context. Work with the in-house support, QA and development teams to help drive the platform's usage through the end client. Must have in depth exposure to one of the modules Connex/Report Builder/APM/ Settlements &Accounting/Deal Modelling/cMotion Any hands-on Azure Tech Stack experience like Azure Integration Services, Azure Dev Ops, MS Power Platform will be a plus. Primary Skills - Openlink Endur Secondary Skills - ETRM Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 5 days ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Industry 4.0-EDGE IOT-IIOT Platform. Experience5-8 Years.
Posted 5 days ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Net Core Full Stack Engineer JD Role Dot Net Core Full Stack Engineer (Angular 8+ / React) Key responsibilities: Minimum 7 + Experience in C#, .Net Core, and SQL development experience and Angular 10+ / React Hands-on working experience in Angular 8+ / React, Net Core, C#, Web API, Entity Framework Core. Strong understanding of object-oriented programming. Ability to show hands on in designing, coding, debugging, technical problem solving, prototyping, performance tuning, and unit testing. Experience in full lifecycle software development process and methods. Strong communication skills and problem solving/ analytical skills. Must have DotNet Core, WCF, Entity framework, Web API, Angular 8+, MVC5, SQL Good to have WPF, Hibernate, Security, NUnit, Docker, Html, CSS, SCSS, Azure Devops, CQR,CORS Security concept on SSL, SAML, OpenID, React JS, Winforms Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years.
Posted 5 days ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
.Net Core Fullstack Engineer JD Role Dot Net Core Full Stack Engineer (Angular 8+ / React) Key responsibilities: Minimum 7 + Experience in C#, .Net Core, and SQL development experience and Angular 8+ / React Hands-on working experience in Angular 10+ / React, Net Core, C#, Web API, Entity Framework Core. Strong understanding of object-oriented programming. Ability to show hands on in designing, coding, debugging, technical problem solving, prototyping, performance tuning, and unit testing. Experience in full lifecycle software development process and methods. Strong communication skills and problem solving/ analytical skills. Must have DotNet Core, WCF, Entity framework, Web API, Angular 8+, MVC5, SQL Good to have WPF, Hibernate, Security, NUnit, Docker, Html, CSS, SCSS, Azure Devops, CQR,CORS Security concept on SSL, SAML, OpenID, React JS, Winforms Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years.
Posted 5 days ago
6.0 - 8.0 years
8 - 10 Lacs
Lucknow
Work from Office
Location : Remote Timings : Full Time (As per company timings) Notice Period : (Immediate Joiner - Only) Experience : 6-8 Years Required Skills & Qualifications : Experience : 5+ years of professional experience in full-stack .NET development. Languages & Frameworks : - Proficiency in C#, .NET Core, ASP.NET MVC/Web API, HTML, CSS, JavaScript (React, Angular, Vue.js), and related front-end technologies. Database Knowledge : - Strong experience working with SQL Server, including writing complex SQL queries, stored procedures, and database optimization. Version Control : - Proficient in Git/GitHub for code versioning. Cloud Platforms : - Familiarity with cloud services like Azure or AWS. Web Development : - Strong understanding of responsive design, cross-browser compatibility, and web performance optimization. Problem-Solving : - Excellent analytical and troubleshooting skills. Communication : - Strong verbal and written communication skills, with the ability to work well in a collaborative team environment. Agile Methodologies : - Experience working in Agile or Scrum development environments.
Posted 5 days ago
6.0 - 8.0 years
8 - 10 Lacs
Hyderabad
Work from Office
Location : Remote Timings : Full Time (As per company timings) Notice Period : (Immediate Joiner - Only) Experience : 6-8 Years Required Skills & Qualifications : Experience : 5+ years of professional experience in full-stack .NET development. Languages & Frameworks : - Proficiency in C#, .NET Core, ASP.NET MVC/Web API, HTML, CSS, JavaScript (React, Angular, Vue.js), and related front-end technologies. Database Knowledge : - Strong experience working with SQL Server, including writing complex SQL queries, stored procedures, and database optimization. Version Control : - Proficient in Git/GitHub for code versioning. Cloud Platforms : - Familiarity with cloud services like Azure or AWS. Web Development : - Strong understanding of responsive design, cross-browser compatibility, and web performance optimization. Problem-Solving : - Excellent analytical and troubleshooting skills. Communication : - Strong verbal and written communication skills, with the ability to work well in a collaborative team environment. Agile Methodologies : - Experience working in Agile or Scrum development environments.
Posted 5 days ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ASP.NET Core. Experience3-5 Years.
Posted 5 days ago
3.0 - 6.0 years
10 - 20 Lacs
Gurugram, Mumbai (All Areas)
Work from Office
• C# expertise • 5+ years of .net/.net core • 2+ years of .net core experience • 2+ years of Angular 12+ version experience • Hands-on knowledge of version control systems such as Git • Experience with SQL Server • Knowledge of RESTful API design
Posted 5 days ago
5.0 - 10.0 years
0 - 1 Lacs
Chennai
Work from Office
Job description Backend : C# .Net, Asp.Net Framework 4.0 /4.5/4.8/.net Core, .NET 5 & above Frontend : Ajax, JavaScript, jQuery HTML, Bootstrap Should possess experience in below areas C# .Net, Asp.Net Framework 4.0 /4.5/4.8/.net Core, .NET 5 & above ADO.NET, SQL SERVER 2014 & above CSS 3.0 & above, Bootstrap, jQuery, JavaScript, Html 4/5 TFS, Web Services Should be very strong both in front-end development and SQL. Experience in MVC, .NET 5, Razor pages, Console Application Development will be a plus Responsibilities: Design, develop, test, and support web applications. Develop and write high quality secure code that meets requirements. Gather software requirements and develop related software applications and programs. Research and evaluate software related technologies and products. Design and develop testing and maintenance procedures and activities. Design, develop and implement critical applications using a variety of Microsoft technologies. Assist and support other team members on multiple projects. Implement best practices, standards and procedures including quality and delivery methodologies Ensure compliance with the documented software processes and procedures throughout the life cycle of software products. Interested candidate can share your update resume TO DHANYAV@VIVA-IT.COM
Posted 5 days ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ASP.NET Core. Experience3-5 Years.
Posted 5 days ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
.Net Core Full Stack Engineer (Angular / React) Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Division Requirement Dot Net Core Full Stack Engineer (Angular / React) Requisition ID 24469 Experience 6-12 years Candidate Requirement Key responsibilities: Minimum 6+ Experience in C#, .Net Core, and SQL development experience and React Hands-on working experience in Angular / React, .Net Core, C#, Web API, Entity Framework Core. Strong understanding of object-oriented programming. Ability to show hands on in designing, coding, debugging, technical problem solving, prototyping, performance tuning, and unit testing. Experience in full lifecycle software development process and methods. Strong communication skills and problem solving/ analytical skills. Must have DotNet Core, WCF, Entity framework, Web API , React, MVC5, SQL Good to have WPF, Hibernate, Security, NUnit, Docker,Html, CSS, SCSS, Azure Devops, CQR,CORS Security concept on SSL, SAML, OpenID, Angular, Winforms Work Location Pune, Chennai, Bangalore, Hyderabad, Coimbatore, Kochi, Bhubaneshwar, Kolkata, Delhi/ NCR Recruiter details Aanchal Modi; aanchal.modi@wipro.com Division Requirement Dot Net Core Full Stack Engineer (Angular / React) Requisition ID 24469 Experience 6-12 years Candidate Requirement Key responsibilities: Minimum 6+ Experience in C#, .Net Core, and SQL development experience and React Hands-on working experience in Angular / React, .Net Core, C#, Web API, Entity Framework Core. Strong understanding of object-oriented programming. Ability to show hands on in designing, coding, debugging, technical problem solving, prototyping, performance tuning, and unit testing. Experience in full lifecycle software development process and methods. Strong communication skills and problem solving/ analytical skills. Must have DotNet Core, WCF, Entity framework, Web API , React, MVC5, SQL Good to have WPF, Hibernate, Security, NUnit, Docker,Html, CSS, SCSS, Azure Devops, CQR,CORS Security concept on SSL, SAML, OpenID, Angular, Winforms Work Location Pune, Chennai, Bangalore, Hyderabad, Coimbatore, Kochi, Bhubaneshwar, Kolkata, Delhi/ NCR Recruiter details Aanchal Modi; aanchal.modi@wipro.com Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET Core. Experience5-8 Years.
Posted 5 days ago
6.0 - 11.0 years
8 - 18 Lacs
Chennai
Hybrid
Job Role: This role involves collaborating with project managers, business analysts, and other developers to create efficient, scalable, and robust solutions. Key responsibilities include writing clean, scalable code, debugging applications, and collaborating with project teams to create efficient solutions. Proficiency in C#, ASP.NET, and SQL Server is essential, along with strong problem-solving skills and attention to detail. This role requires the ability to work effectively in a dynamic, collaborative environment. Why Choose Ideas2IT: Ideas2IT has all the good attributes of a product startup and a services company. Since we launch our products, you will have ample opportunities to learn and contribute. However, single-product companies stagnate in the technologies they use. In our multiple product initiatives and customer-facing projects, you will have the opportunity to work on various technologies. AGI is going to change the world. Big companies like Microsoft are betting heavily on this (see here and here). We are following suit. Whats in it for you? You will get to work on impactful products instead of back-office applications for the likes of customers like Facebook, Siemens, Roche, and more You will get to work on interesting projects like the Cloud AI platform for personalized cancer treatment Opportunity to continuously learn newer technologies Freedom to bring your ideas to the table and make a difference, instead of being a small cog in a big wheel Showcase your talent in Shark Tanks and Hackathons conducted in the company Here’s what you’ll bring 6+ years of .net development experience with Angular A deep understanding of the .NET platform. Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation. Database development in SQL Server. Experience with Enterprise Service Bus/Azure Service Bus preferred Familiarity with object serialization to one of the following: XML, JSON, BSON. Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent is a plus. Preferred work experience working on large enterprise application integrations. Deep understanding and delivering solutions using common messaging patterns Authoring APIs compliant with REST standards Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent Development using Silverlight or WPF JQuery About Us: Ideas2IT stands at the intersection of Technology, Business, and Product Engineering, offering high-caliber Product Development services. Initially conceived as a CTO consulting firm, we've evolved into thought leaders in cutting-edge technologies such as Generative AI, assisting our clients in embracing innovation. Our forte lies in applying technology to address business needs, demonstrated by our track record of developing AI-driven solutions for industry giants like Facebook, Bloomberg, Siemens, Roche, and others. Harnessing our product-centric approach, we've incubated several AI-based startups—including Pipecandy, Element5, IdeaRx, and Carefi. in—that have flourished into successful ventures backed by venture capital. With fourteen years of remarkable growth behind us, we're steadfast in pursuing ambitious objectives. P.S. We're all about diversity, and our doors are wide open to everyone. Join us in celebrating the awesomeness of differences!
Posted 5 days ago
7.0 - 10.0 years
27 - 37 Lacs
Gurugram
Work from Office
We seek a highly skilled and motivated Lead Engineer / Tech Lead to join our talented team. As the Lead Engineer, you will drive our projects' technical direction and innovation. Your expertise in software architecture, cloud development, and DevOps best practices will be instrumental in ensuring the success of our products. In this hands-on role, you will work closely with crossfunctional teams to lead and guide the development process, optimise workflows, and actively develop junior engineers while providing mentorship to nurture their growth. What we expect from you: 1.Technical Leadership: Provide strong technical leadership to the development team by setting the technical vision, defining best practices, and establishing coding standards. Collaborate with product managers and stakeholders to translate business requirements into technical solutions. The lead engineer is responsible for being the guardian and owner of non-functional requirements, overseeing their backlog and prioritisation. They are also accountable for ensuring the timely delivery of these requirements in conjunction with implementing new features. 2.Software Architecture : Design and architect scalable, reliable, secured, highperformance software systems that leverage technologies such as .NET, React, Python, Spark, and cloud platforms (GCP and Azure). Promote a modular and maintainable architecture that accommodates future growth and changes. 3.Cloud Development: Leverage your expertise in cloud platforms like Google Cloud Platform (GCP) and Microsoft Azure to design, deploy, and manage cloud- based applications and services. Optimise the performance and cost-effectiveness of cloud resources. 4.DevOps Best Practices: Champion DevOps best practices within the team and across the organisation. Implement trunk-based development, mono repo strategies, and CI/CD practices to ensure rapid and reliable software delivery. 5.Code Review and Quality Assurance : Conduct thorough code reviews to maintain code quality, identify performance bottlenecks, security vulnerabilities, and ensure adherence to coding standards. Implement testing strategies to validate the functionality and resilience of software components. 6.Technical Mentoring: Coach and mentor junior engineers, fostering a culture of continuous learning and growth. Share your knowledge and expertise through workshops, presentations, and documentation. 7.Collaboration : Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software solutions collaboratively. Effectively communicate technical concepts to non-technical stakeholders. 8.Research and Innovation : Stay up to date with the latest trends and advancements in software development, cloud technologies, and best engineering practices. Recommend and implement innovative solutions to improve our products and development processes. 9.User Support and On-Call Responsibilities : Purpose: Provide technical support to users, address their queries, and ensure prompt issue resolution.Participate in an on-call rotation to respond to critical incidents outside regular working hours. Required Skills: Bachelor's or masters degree in computer science, Software Engineering, or related field. Proven experience as a Lead Engineer or Tech Lead, guiding software development projects from conception to delivery. Strong understanding of object-oriented programming concepts, data structures, and algorithms. Experience working with either React.js. In-depth knowledge and hands-on experience with technologies like .NET Core, Python, Spark, Git (GitLab), Docker, and Cloud development (GCP and Azure). Strong expertise in software architecture, cloud development, and DevOps best practices. Experience in designing and working with distributed systems, understanding error propagation, and applying cloud-native architecture design patterns. Demonstrated ability to lead and inspire a team, fostering a collaborative and inclusive work environment. Strong problem-solving skills, with the ability to tackle complex technical challenges and find innovative solutions. Solid understanding of agile methodologies and project management practices. Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts in a simple and understandable manner, especially to non-technical stakeholders such as PMs, UX designers, and other team members. A passion for continuous learning and staying updated with the latest industry trends.
Posted 5 days ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET Core. Experience5-8 Years.
Posted 5 days ago
10.0 - 15.0 years
30 - 45 Lacs
Gurugram
Work from Office
We seek a highly skilled and motivated Lead Engineer / Tech Lead to join our talented team . As the Lead Engineer, you will drive our projects' technical direction and innovation. Your expertise in software architecture, cloud development, and DevOps best practices will be instrumental in ensuring the success of our products. In this hands-on role, you will work closely with cross-functional teams to lead and guide the development process, optimise workflows, and actively develop junior engineers while providing mentorship to nurture their growth. What we expect from you: 1. Technical Leadership: Provide strong technical leadership to the development team by setting the technical vision, defining best practices, and establishing coding standards. Collaborate with product managers and stakeholders to translate business requirements into technical solutions. The lead engineer is responsible for being the guardian and owner of non-functional requirements, overseeing their backlog and prioritisation. They are also accountable for ensuring the timely delivery of these requirements in conjunction with implementing new features. 2. Software Architecture: Design and architect scalable, reliable, secured, highperformance software systems that leverage technologies such as .NET, React, Python, Spark, and cloud platforms (GCP and Azure). Promote a modular and maintainable architecture that accommodates future growth and changes. 3. Cloud Development: Leverage your expertise in cloud platforms like Google Cloud Platform (GCP) and Microsoft Azure to design, deploy, and manage cloud- based applications and services. Optimise the performance and cost-effectiveness of cloud resources. 4. DevOps Best Practices: Champion DevOps best practices within the team and across the organisation. Implement trunk-based development, mono repo strategies, and CI/CD practices to ensure rapid and reliable software delivery. 5. Code Review and Quality Assurance: Conduct thorough code reviews to maintain code quality, identify performance bottlenecks, security vulnerabilities, and ensure adherence to coding standards. Implement testing strategies to validate the functionality and resilience of software components. 6. Technical Mentoring: Coach and mentor junior engineers, fostering a culture of continuous learning and growth. Share your knowledge and expertise through workshops, presentations, and documentation. 7. Collaboration: Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software solutions collaboratively. Effectively communicate technical concepts to non-technical stakeholders. 8. Research and Innovation: Stay up to date with the latest trends and advancements in software development, cloud technologies, and best engineering practices. Recommend and implement innovative solutions to improve our products and development processes. 9. User Support and On-Call Responsibilities: Purpose: Provide technical support to users, address their queries, and ensure prompt issue resolution.Participate in an on-call rotation to respond to critical incidents outside regular working hours. Required Skills: Bachelor's or masters degree in computer science, Software Engineering, or related field. Proven experience as a Lead Engineer or Tech Lead, guiding software development projects from conception to delivery. Strong understanding of object-oriented programming concepts, data structures, and algorithms. Experience working with either React.js. In-depth knowledge and hands-on experience with technologies like .NET, Python, Spark, Git (GitLab), Docker, and Cloud development (GCP and Azure). Strong expertise in software architecture, cloud development, and DevOps best practices. Experience in designing and working with distributed systems, understanding error propagation, and applying cloud-native architecture design patterns. Demonstrated ability to lead and inspire a team, fostering a collaborative and inclusive work environment. Strong problem-solving skills, with the ability to tackle complex technical challenges and find innovative solutions. Solid understanding of agile methodologies and project management practices. Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts in a simple and understandable manner, especially to non-technical stakeholders such as PMs, UX designers, and other team members. A passion for continuous learning and staying updated with the latest industry trends.
Posted 5 days ago
6.0 - 11.0 years
8 - 12 Lacs
Hyderabad
Work from Office
.Net Core Full Stack Engineer (Angular / React) Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Division Requirement Dot Net Core Full Stack Engineer (Angular / React) Requisition ID 24469 Experience 6-12 years Candidate Requirement Key responsibilities: Minimum 6+ Experience in C#, .Net Core, and SQL development experience and React Hands-on working experience in Angular / React, .Net Core, C#, Web API, Entity Framework Core. Strong understanding of object-oriented programming. Ability to show hands on in designing, coding, debugging, technical problem solving, prototyping, performance tuning, and unit testing. Experience in full lifecycle software development process and methods. Strong communication skills and problem solving/ analytical skills. Must have DotNet Core, WCF, Entity framework, Web API , React, MVC5, SQL Good to have WPF, Hibernate, Security, NUnit, Docker,Html, CSS, SCSS, Azure Devops, CQR,CORS Security concept on SSL, SAML, OpenID, Angular, Winforms Work Location Pune, Chennai, Bangalore, Hyderabad, Coimbatore, Kochi, Bhubaneshwar, Kolkata, Delhi/ NCR Recruiter details Aanchal Modi; aanchal.modi@wipro.com 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation
Posted 5 days ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET Core. Experience5-8 Years.
Posted 5 days ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The role Technical expert role during hands-on development. Hands on development experience on Endur. Working closely with Front/Middle/Back Office, Operations and Finance business users and be responsible for gathering, documenting, and delivering requirements and use cases through to user acceptance and implementation. Partnering with business users you will work as part of a diverse project team and be recognised as an Endur expert. Key responsibilities Business knowledge in Gas, Power and LNG Trading activities is a must. Strong knowledge across Trading value chainFront office (deal capture, risk), Mid office (scheduling and nominations) and Back Office (settlements and accounting) is a must. Experience in Endur (preferably v15 or higher) technical design, configuration and development. Experience in APM, AVS/JVS scripting and OpenComponent and other Endur development technologies. Candidates should have exposure to OpenLink table structure and should have the ability to write SQL Configuring the technical solution to match the solution design. Supporting the development process by advising developers and technical staff on business context. Work with the in-house support, QA and development teams to help drive the platform's usage through the end client. Must have in depth exposure to one of the modules Connex/Report Builder/APM/ Settlements &Accounting/Deal Modelling/cMotion Any hands-on Azure Tech Stack experience like Azure Integration Services, Azure Dev Ops, MS Power Platform will be a plus. Primary Skills - Openlink Endur Secondary Skills - ETRM Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 5 days ago
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