Zoomcar is a self-drive car rental service that provides customers with a convenient and affordable way to rent cars on an hourly or daily basis, focusing primarily on urban areas in India.
Bengaluru
INR 15.0 - 25.0 Lacs P.A.
Work from Office
Full Time
About Us Zoomcar is an innovative and fast-growing company that reimagining car ownership through a flexible, user-friendly marketplace for self-drive car rentals. Our design team plays a central role in shaping intuitive and delightful experiences across our platformsespecially for our Hosts, who share their cars with thousands of guests. We’re looking for a skilled and thoughtful Senior or Lead UX Designer to help us raise the bar, guide the team, and bring clarity and purpose to everything we design. Role Overview As a Senior/Lead UX Designer, you will lead the design for key product areas, working closely with product managers, engineers, and stakeholders to create impactful and user-centered solutions. You’ll own the end-to-end design process, guide the team with strong feedback, and help maintain a high standard of quality across the board. This role is for someone who’s not just great at craft but also enjoys shaping strategy, mentoring others, and using new emerging technologies to work smarter and faster. Key Responsibilities Lead end-to-end design across both web and mobile platforms. Work closely with PMs, engineers, and data analysts to define user problems and shape product decisions with a design-first mindset. Help build a culture of great taste in design—raising the visual, interaction, and UX quality bar for the team. Run user research and usability testing to validate ideas and continuously improve our experiences. Keep track of how your designs perform and iterate based on data, feedback, and changing business needs. Use and promote AI tools to make design work more efficient and deliver better quality—from content generation and prototyping to mockups and feature- building. Drive the evolution of our design system to ensure consistency and efficiency across platforms. Provide clear and constructive feedback to designers, helping them grow their skills and refine their work. Stay updated with design trends, tools, and practices, and share learnings with the team. Requirements 5+ years of experience in UX design, with a strong portfolio that shows your end- to-end thinking and shipped work. Hands-on with Figma and prototyping tools. Must have explored and used AI tools that elevate the efficiency and quality of design. Strong visual and interaction design skills, with a sharp eye for detail and consistency. Fair experience in leading design efforts and collaborating with cross-functional teams in a fast-paced product environment. Comfortable mentoring junior designers and helping them grow through feedback, pairing, and critique. A mindset of learning and experimentation—you enjoy trying new methods and improving how things are done. Great communication and storytelling skills to explain your work and decisions clearly to the team. Bonus: Understanding of HTML/CSS or how design translates into development.
Bengaluru
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Title : Support and User Research Executive (Inbound / Outbound Calls) Location : Bangalore Working Days : 6 days a week (Rotational Weekday Offs; Weekend Working Mandatory) Shift Timing : Morning Shift Duration : 6 Months Extension/Permanent Opportunity : High-performing candidates may be considered for a full-time role or extension based on performance and business needs. Department : Customer Experience / Research & Insights About the Role: We are looking for a proactive and customer-focused individual to join our team as a Support and User Research Executive . This dual-role position involves handling inbound support calls from Zoomcar customers and conducting outbound research calls to gather insights for various internal teams. Key Responsibilities: Handle inbound calls from Zoomcar customers to assist with ongoing issues, ensuring prompt and empathetic resolution Make outbound calls for user research initiatives to collect qualitative and quantitative insights. Document call outcomes and insights accurately for internal use. Collaborate with cross-functional teams including Product, Marketing, and Operations for targeted research campaigns. Identify recurring customer pain points and share observations for process improvement. Maintain a high standard of communication and professionalism on every call. Requirements: Graduate in any discipline. 01 years of experience in customer support, user research, or call-based roles (Freshers can also apply). Excellent verbal communication skills in English and Hindi (additional languages are a plus). Comfortable working on weekends with rotational weekday offs. Ability to multitask and manage both support and research responsibilities effectively. Basic computer skills and familiarity with tools like Excel, Google Sheets, or CRM software. What Youll Gain: Exposure to both customer support and product research functions. Experience working in a fast-paced, user-first company. Opportunity to contribute directly to product improvements and customer satisfaction.
Bengaluru
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Position Summary : We are looking for a dynamic and results-oriented Sales Executive to join our team. The primary responsibilities of this role are to increase the number of bookings by reaching out to guests who dropped off in the booking funnel and to expand our car listings by engaging with hosts who have high ratings or have dropped off in the funnel. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for achieving targets. Key Responsibilities : - Identify and reach out to potential customers who have dropped off in the funnel - Engage with these users through calls, emails, and messages to understand their concerns and encourage them to complete their transactions. - Provide exceptional customer service and address any issues or questions that may have caused the drop-off. - Track and report on the progress of these interactions and conversions. Qualifications : - Bachelor's degree with 2-3 years of proven experience in a sales role - Excellent communication and interpersonal skills. - Strong negotiation and persuasion abilities. - Ability to work independently and as part of a team. - High level of self-motivation and target-driven approach. - Ability to speak different South Indian (Kannada, Telegu, Tamil, Malayalam etc) languages is a plus Skills and Competencies : - Strong analytical skills to assess and track funnel drops and conversions. - Ability to handle objections and provide appropriate solutions to Guests and Hosts. - Excellent time management and organizational skills - Ability to build and maintain professional relationships - High attention to detail and a commitment to quality
Bengaluru
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Position : Customer Support Executive (Inbound) Company : Zoomcar Location : Bangalore Type : Full-Time (24/7 shift, rotational off) About the Role : Zoomcar is seeking a motivated Customer Support Executive to manage inbound queries and emails. You will play a key role in ensuring a smooth customer experience by addressing concerns promptly and professionally. Key Responsibilities : Handle inbound customer queries via phone, email, and chat, providing timely and accurate solutions. Deliver product and service information to customers, resolving their issues effectively. Manage and resolve email inquiries with attention to detail. Escalate complex issues to the relevant team, ensuring proper follow-up and resolution. Maintain accurate records of customer interactions and transactions. Requirements : 1-2 years of experience in customer support, preferably handling inbound queries and emails. Excellent communication skills, both verbal and written. Ability to work 24/7 shifts with rotational offs. Strong problem-solving abilities and a customer-focused approach. Proficiency in customer support tools and systems. Preferred : Experience managing high volumes of inbound calls and emails. Preferred MALE Candidates
Bengaluru
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Job Title: Lead Supply Acquisition (Multi Car Hosts) About the Role: Zoomcar is looking for a dynamic and target-driven professional to lead our Supply Acquisition efforts for Multi Car Hosts (RTU segment) . In this role, you will manage a team of 2–3 supply associates and be responsible for driving supply growth through host engagement, retention, and expansion initiatives. This is an end-to-end ownership role that requires stakeholder collaboration, on-ground hustle, data-backed planning, and strong leadership capabilities. Key Responsibilities: Own the RTU supply funnel – from lead generation to onboarding and activation Increase car supply by identifying key performance indicators (KPIs), acting on data insights, and activating high-potential hosts Reduce car and host churn through proactive engagement, timely interventions, and structured follow-ups Work closely with cross-functional teams (support, operations, product, tech) to resolve host concerns on priority and improve the overall experience Coach and manage 2–3 supply associates – track performance, build accountability, and support their growth Build and maintain strong relationships with existing hosts to encourage supply expansion and loyalty Regularly monitor supply health metrics and course-correct based on weekly targets What We’re Looking For: 2–4 years of experience in supply/business development/sales roles Proven track record of meeting growth targets in a fast-paced environment Prior experience in managing a small team (2–5 members) Fluent in English, Hindi, and at least one regional language Excellent communication and relationship-building skills Data-oriented and comfortable working with KPIs to drive decisions Willingness to travel and work on-ground when needed Key Expectation – First 3 Months: Grow active car supply from ~1300 to 2000 cars , based on weekly growth targets defined Build a scalable acquisition pipeline and reduce churn through structured outreach Drive a high-performance culture across your team and deliver measurable impact
Bengaluru
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Job Summary: The Legal Relationship Manager serves as a key liaison between the company and its customers, partners, and internal stakeholders for all legal-related concerns. This role ensures efficient handling of legal escalations, coordination with legal teams, timely resolution of disputes, and adherence to company policies and regulatory requirements. The ideal candidate will combine strong legal understanding with excellent relationship management and communication skills. You will also be required to handle complex legal escalations that may take time to resolve, while maintaining strong relationships with Zoomcar hosts and serving as their single point of contact (POC) for all legal queries and concerns. The role demands flexibility to work in both inbound and outbound setups as per business requirements. Key Responsibilities: Act as the first point of contact for all legal-related customer escalations. Manage complex legal escalations requiring sustained engagement and relationship building with Zoomcar hosts. Coordinate with internal legal teams and external legal counsels to ensure timely and accurate handling of disputes, notices, and other legal matters. Track, manage, and resolve legal claims, vehicle damages, fraud cases, and ownership conflicts in line with company SOPs. Maintain accurate documentation of all legal cases, notices, responses, and communications. Work closely with city/ops teams, risk and compliance teams, and customer support to ensure swift resolution of legal issues. Assist in preparing case summaries, reports, and updates for ongoing legal matters. Support in drafting or reviewing agreements, notices, and policy documents when needed. Educate internal stakeholders on legal protocols and customer rights to reduce recurring legal escalations. Provide timely updates to customers regarding the status and outcome of legal concerns. Willingness to work in both inbound and outbound operational setups based on business needs. Required Skills & Qualifications: 24 years of experience in legal operations, legal relationship management, or a similar role. Strong understanding of consumer law, contract law, and dispute resolution. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work under pressure and manage multiple legal matters simultaneously. Familiarity with legal documentation and ticketing tools is a plus. Preferred Attributes: Experience in the automotive, insurance, fintech, or mobility sector. Strong analytical and problem-solving capabilities. Customer-centric approach with an ability to manage sensitive conversations professionally.
Bengaluru
INR Not disclosed
Work from Office
Internship
Marketing Intern @ Zoomcar 3 Months | Work From Office | Bangalore Are you someone who gets what clicks with Gen Z, can rally a crowd, and dreams in Reels? Were on the lookout for a Marketing Intern to lead high-impact, youth-driven campaigns and content that travels fast What you’ll own: Build and scale Zoomcar’s Student Ambassador Program across top colleges in India Lead UGC content creation - from sourcing to curation Ideate & execute contextual content for Zoomcar’s social media channels Collaborate with the Brand & Content team to turn big ideas into action What we’re looking for: A natural networker who understands student life & campus culture Social-savvy with a strong pulse on trends & formats Creative, curious, and not afraid to experiment Ready for a full-time, in-office internship in Bangalore Selection Criteria: We don’t hire off CVs alone. To be shortlisted, share your ideas for: Activating a Student Ambassador Program across colleges UGC content concepts tailored for different Zoomcar social media platforms Lets build something awesome together
FIND ON MAP
Company Reviews
View ReviewsBrowse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.