Zoho Developer

Key Responsibilities:

• Configure, customize, and maintain Kissflow 2 0 ,4 0 and Zoho applicationsbased on business requirements
• Design and implement automated workflows, approval hierarchies, andforms
• Work with business users to gather requirements and translate them intosystem configurations
• Manage user roles, permissions, and data access controls across platforms
• Build and maintain reports, dashboards, and analytics to supportmanagement insights
• Integrate Zoho and Kissflow with third-party applications or internal systems(via APIs or connectors)
• Conduct testing, UAT support, and documentation of configurations andworkflows
• Provide user training and support post-deployment to ensure smooth adoption
• Troubleshoot workflow or automation issues and coordinate with vendor supportif needed
• Identify opportunities to optimize and automate manual business processes

Skills & Competencies:

• Technical Skills:Proficiency in Kissflow (workflow configuration, process design, and reporting)
• Strong working knowledge of Zoho ecosystem particularly Zoho People,Zoho Creator, Zoho Qntrl, Zoho CRM, Zoho Analytics
• Hands-on experience in form design, field rules, validation, and scripting(Deluge preferred)
• Understanding of API integration, webhooks, and data synchronization
• Basic SQL or data analysis knowledge is an advantage

Soft Skills:

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder coordination
• Ability to manage multiple projects and deliver within deadlines
• Attention to detail and documentation

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or relateddiscipline
• 3-5 years of experience in workflow automation or business applicationconfiguration
• Prior experience implementing Kissflow and Zoho tools is mandatory
• Certification in Zoho Creator or Zoho CRM is a plus
• Exposure to RPA or low-code platforms is desirable

Preferred Attributes:

• Self-driven and eager to explore new automation and low-code tools
• Comfortable working in cross-functional environments with business and ITteams
• Strong documentation and presentation skills