Job description We are looking for a UK Customer Service Representative and team member who has the ability to carry out multitasking work on the UK based property management Process.. He / She will be responsible to coordinate with the local team as well as the London team working at the client's place in London. The candidate needs to be highly organized and should be capable of managing priority tasks within the workload. Responsibilities and Duties : -Dealing with property Residential Property Compliance inquiries via call/emails/WhatsApp/fix Flo. - Compliance --- remind Landlord of gas EICR and EPC and follow the email procedure to complete the compliance. - Raise the work order for compliance for new ones that are not completed by the landlord. - Update appointment sheet ... to ascertain that the property manager has completed the sheet and video for the visit. - Work on the CRM - Need to support the team who is in London. - Work with a UK-based client (Property Management) lettings and commercial department along with the team in India - Liaise with landlords/tenants/ UK Council officers and tenants on daily basis - He/she may work as buffer staff on the project for the first few months to train him/ her for 360-degree processes across the project and then will be placed on the vacancy on the project. He / She should be ready to work dynamically. - Effectively resolve discrepancies and complaints of Landlords and Tenants related to Maintenance Issues. - Build and maintain relationships with tenants, landlords, local authorities, etc. - Must be Fluent in English. - The candidate with 1 or 2 years of experience working in a team dealing with the international process is preferred however fresher with dynamic talent with excellent communication skills are welcomed as well. Job Timings: Mon- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During Summers). Mon- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters). Job Type: Full-time Salary: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: Fluent English (Mandatory) Job Type: Full-time Schedule: UK shift Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) Total work: 1 year (Required) Customer service: 1 year (Preferred) Relevant experience is preferred, particularly with a background in working with BPO companies and calling international clients. Work Location: In person Show more Show less

Job description We are looking for a UK Customer Service Representative and team member who has the ability to carry out multitasking work on the UK based property management Process.. He / She will be responsible to coordinate with the local team as well as the London team working at the client's place in London. The candidate needs to be highly organized and should be capable of managing priority tasks within the workload. Responsibilities and Duties : -Dealing with property Residential Property Compliance inquiries via call/emails/WhatsApp/fix Flo. - Compliance --- remind Landlord of gas EICR and EPC and follow the email procedure to complete the compliance. - Raise the work order for compliance for new ones that are not completed by the landlord. - Update appointment sheet ... to ascertain that the property manager has completed the sheet and video for the visit. - Work on the CRM - Need to support the team who is in London. - Work with a UK-based client (Property Management) lettings and commercial department along with the team in India - Liaise with landlords/tenants/ UK Council officers and tenants on daily basis - He/she may work as buffer staff on the project for the first few months to train him/ her for 360-degree processes across the project and then will be placed on the vacancy on the project. He / She should be ready to work dynamically. - Effectively resolve discrepancies and complaints of Landlords and Tenants related to Maintenance Issues. - Build and maintain relationships with tenants, landlords, local authorities, etc. - Must be Fluent in English. - The candidate with 1 or 2 years of experience working in a team dealing with the international process is preferred however fresher with dynamic talent with excellent communication skills are welcomed as well. Job Timings: Mon- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During Summers). Mon- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters). Job Type: Full-time Salary: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: Fluent English (Mandatory) Job Type: Full-time Schedule: UK shift Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) Total work: 1 year (Required) Customer service: 1 year (Preferred) Relevant experience is preferred, particularly with a background in working with BPO companies and calling international clients. Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift UK shift Ability to commute/relocate: Rajkot, Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you speak fluent English ? Work Location: In person

Role Overview We are looking for a highly skilled and experienced Senior Appointment & Customer Support Specialist to join our growing Dental support team. This individual will play a pivotal role in supporting dental practices in the UK by delivering outstanding appointment management and patient support services. The ideal candidate will possess a strong background in international voice processes, preferably within the healthcare or dental sectors, and demonstrate a high level of professionalism, empathy, and efficiency in handling patient interactions. Key Responsibilities: Appointment Coordination: · Efficiently manage and schedule patient appointments using dental practice management software · Liaise with UK-based dental teams to ensure optimal scheduling based on clinical priorities and provider availability · Send appointment confirmations, reminders, and post-visit follow-ups via email or phone. · Actively follow up on cancellations, rescheduling, and no-shows to maximize chair-time utilization and patient satisfaction survey such as google and NHS choices. Customer Support: · Act as the first point of contact for patients through phone and email, ensuring a courteous and supportive experience. · Address queries related to dental treatments, appointment logistics, billing, insurance claims, and general inquiries. · Resolve common issues independently, and escalate complex or sensitive matters to in-practice personnel or practice managers as appropriate. · Maintain a calm, compassionate, and patient-focused approach in all communications. Administrative Support: · Maintain up-to-date and accurate patient records in the practice management system. · Assist with updating patient profiles. · Generate basic reports related to appointment trends, cancellations, and patient feedback. · Support UK teams with ad-hoc administrative tasks such as data entry, internal documentation, and maintaining compliance checklists. Operations & Collaboration: · Collaborate effectively with dental practice teams across the UK to align on daily scheduling needs and patient communication workflows. · Monitor and report on operational bottlenecks, offering suggestions for process improvements based on frontline insights. · Participate in regular team meetings and training sessions to stay current with service protocols and software tools. Requirements: · 2–4 years of experience in international voice processes (preferably supporting UK/US/ANZ customers). · Prior experience in healthcare scheduling, appointment setting, or dental customer service is highly desirable. · Exceptional communication skills in English, both verbal and written. · Proficient in using CRM or healthcare/dental practice management software. · Strong time management and organizational skills with a high attention to detail. · Comfortable working in a fast-paced, UK-shift environment with high volumes of patient interaction. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Fixed shift UK shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: International voice customer service: 2 years (Required) Work Location: In person

This is an On - Site job and the job location is Rajkot , Gujarat. Role Overview The role involves ensuring accurate and timely processing of payroll for staff working in UK-based childcare homes that support vulnerable young people. It requires meticulous attention to detail, confidentiality, and strong communication to support compliance with UK payroll standards. Key Responsibilities Process weekly and monthly payroll for employees across multiple childcare homes in the UK Ensure timely and accurate payroll execution every month Respond to and resolve employee payroll queries professionally Coordinate with managers and HR to validate new joiners, leavers, salary changes, and statutory deductions Assist in HR responsibilities What We're Looking For Detail-oriented with a passion for accuracy Strong communication and organizational skills Able to work independently and collaboratively Fluency in English is a must Quick to learn Salary: ₹20,000.00 - ₹25,000.00 per month Job Type: Full-Time, Permanent Benefits Competitive salary Paid sick time Growth opportunities within a global organization Friendly, collaborative office culture Schedule: Fixed shift UK shift Experience : 6 months - 1 year of an International Experience in HR and Payroll (Required) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift UK shift Experience: International HR and Payroll: 1 year (Required) Language: Fluent English (Required) Work Location: In person

This is an On - Site job and the job location is Rajkot , Gujarat. Role Overview The role involves ensuring accurate and timely processing of payroll for staff working in UK-based childcare homes that support vulnerable young people. It requires meticulous attention to detail, confidentiality, and strong communication to support compliance with UK payroll standards. Key Responsibilities Process weekly and monthly payroll for employees across multiple childcare homes in the UK Ensure timely and accurate payroll execution every month Respond to and resolve employee payroll queries professionally Coordinate with managers and HR to validate new joiners, leavers, salary changes, and statutory deductions Assist in HR responsibilities What We're Looking For Detail-oriented with a passion for accuracy Strong communication and organizational skills Able to work independently and collaboratively Fluency in English is a must Quick to learn Salary: ₹20,000.00 - ₹25,000.00 per month Job Type: Full-Time, Permanent Benefits Competitive salary Paid sick time Growth opportunities within a global organization Friendly, collaborative office culture Schedule: Fixed shift UK shift Experience : 6 months - 1 year of an International Experience in HR and Payroll (Required) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift UK shift Experience: International HR and Payroll: 1 year (Required) Language: Fluent English (Required) Work Location: In person

This is an On - Site job and the job location is Ahmedabad , Gujarat. Job description Role Overview We are looking for a highly skilled and experienced Senior Appointment & Customer Support Specialist to join our growing Dental support team. This individual will play a pivotal role in supporting dental practices in the UK by delivering outstanding appointment management and patient support services. The ideal candidate will possess a strong background in international voice processes, preferably within the healthcare or dental sectors, and demonstrate a high level of professionalism, empathy, and efficiency in handling patient interactions. Key Responsibilities: Appointment Coordination: · Efficiently manage and schedule patient appointments using dental practice management software · Liaise with UK-based dental teams to ensure optimal scheduling based on clinical priorities and provider availability · Send appointment confirmations, reminders, and post-visit follow-ups via email or phone. · Actively follow up on cancellations, rescheduling, and no-shows to maximize chair-time utilization and patient satisfaction survey such as google and NHS choices. Customer Support: · Act as the first point of contact for patients through phone and email, ensuring a courteous and supportive experience. · Address queries related to dental treatments, appointment logistics, billing, insurance claims, and general inquiries. · Resolve common issues independently, and escalate complex or sensitive matters to in-practice personnel or practice managers as appropriate. · Maintain a calm, compassionate, and patient-focused approach in all communications. Administrative Support: · Maintain up-to-date and accurate patient records in the practice management system. · Assist with updating patient profiles. · Generate basic reports related to appointment trends, cancellations, and patient feedback. · Support UK teams with ad-hoc administrative tasks such as data entry, internal documentation, and maintaining compliance checklists. Operations & Collaboration: · Collaborate effectively with dental practice teams across the UK to align on daily scheduling needs and patient communication workflows. · Monitor and report on operational bottlenecks, offering suggestions for process improvements based on frontline insights. · Participate in regular team meetings and training sessions to stay current with service protocols and software tools. Requirements: · 2–4 years of experience in international voice processes (preferably supporting UK/US/ANZ customers). · Prior experience in healthcare scheduling, appointment setting, or dental customer service is highly desirable. · Exceptional communication skills in English, both verbal and written. · Proficient in using CRM or healthcare/dental practice management software. · Strong time management and organizational skills with a high attention to detail. · Comfortable working in a fast-paced, UK-shift environment with high volumes of patient interaction. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Fixed shift UK shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: International voice customer service: 2 years (Required) International Dental Care Experience: 2 years (Required) Work Location: In person Show more Show less

Job description This is an On - Site job and the job location is Rajkot , Gujarat. Role Overview The role involves ensuring accurate and timely processing of payroll for staff working in UK-based childcare homes that support vulnerable young people. It requires meticulous attention to detail, confidentiality, and strong communication to support compliance with UK payroll standards. Key Responsibilities Process weekly and monthly payroll for employees across multiple childcare homes in the UK Ensure timely and accurate payroll execution every month Respond to and resolve employee payroll queries professionally Coordinate with managers and HR to validate new joiners, leavers, salary changes, and statutory deductions Assist in HR responsibilities What We're Looking For Detail-oriented with a passion for accuracy Strong communication and organizational skills Able to work independently and collaboratively Fluency in English is a must Quick to learn Salary: ₹20,000.00 - ₹25,000.00 per month Job Type: Full-Time, Permanent Benefits: Competitive salary Paid sick time Growth opportunities within a global organization Friendly, collaborative office culture Schedule: Fixed shift UK shift Experience : 6 months of an International Experience in HR and Payroll (Required) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift UK shift Experience: International HR and Payroll: 1 year (Required) Language: Fluent English (Required)  Work Location: In person Show more Show less