ZINFI is hiring For Partner Success Consultant

Job Summary:

Partner

Requirements:

• Proven experience in partner enablement, customer success, marketing program management, or campaign execution.
• Background in telephonic sales, lead generation, customer service, marketing, or customer success roles.
• Familiarity with digital marketing platforms and demand generation tactics.
• Knowledge of popular social media platforms, online review sites, and digital marketplaces.
• Working knowledge of GDPR and other customer communication regulations.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to quickly build rapport and trust.
• High attention to detail with strong organizational and time management abilities.
• Experience with CRM systems and marketing automation tools is an advantage.

Responsibilities & Deliverables:

• Deliver Level 2 concierge services and conduct outbound outreach/onboarding sessions for partners.
• Support partners in creating marketing plans, submitting MDF requests, and executing campaigns (emails, microsites, social posts, syndicated content, etc.).
• Track marketing activities, campaign performance, and report MQL/lead data in required formats.
• Host online webinars
• Collect partner feedback and reviews via phone/email; publish approved testimonials on relevant platforms.
• Maintain accurate feedback records, track trends, and share insights with internal teams.
• Ensure all feedback and publishing activities comply with company policies, GDPR, and communication regulations.
• Collaborate across teams to act on feedback and enhance customer participation.
• Prepare regular (weekly/monthly/quarterly) performance reports and share insights with stakeholders as and when required.

Why Join Us?

You will play a vital role in enabling partner success, driving marketing engagement, and amplifying customer voices. If you are a persuasive communicator with a passion for partner enablement and customer engagement, this role offers the opportunity to make a measurable impact on program success and brand reputation.

Soft Skills:

• Strong organizational skills with attention to detail.
• Exceptional verbal and written communication skills.
• Proactive problem-solving abilities and a customer-focused mindset.
• Ability to collaborate with cross-functional teams and adapt to a fast-paced, dynamic environment.

Qualifications:

• Bachelors Degree or equivalent work experience.

**Interested candidates please share your resume to hrteam@zinfitech.com**