About Zime Zime is on a mission to redefine how revenue teams operate with real-time, AI-guided playbooks and contextualized deal insights. We help CROs, RevOps leaders, and GTM teams close more revenue without increasing headcount. We’re looking for a creative Graphic Designer to join our Product Marketing and Growth team. This role will shape Zime’s brand identity across all touchpoints — from social media campaigns to enterprise sales collateral — and help us stand out in a crowded category. What You’ll Do Branding: Own and evolve Zime’s visual identity across all channels (website, decks, campaigns, and digital presence). Marketing Design: Create compelling visuals for product marketing initiatives (launches, comparison pages, sales enablement decks, infographics, case studies). Social Media: Design engaging graphics, carousels, and visuals optimized for LinkedIn, X, and other relevant channels. Creative Storytelling: Collaborate with PMM and Growth to translate narratives into visually striking campaigns. Motion/Video (Bonus): Edit short-form video content (social snippets, product teasers, customer stories) to elevate our brand presence. What We’re Looking For 2–4 years of experience in graphic design, preferably in B2B SaaS or technology companies . Strong portfolio demonstrating brand building and consistency across multiple formats. Proficiency in Adobe Creative Suite, Figma, or similar tools . Familiarity with design for social media marketing and digital campaigns . Ability to balance creativity with business objectives in fast-paced GTM and PMM environments. Strong eye for typography, color, and visual hierarchy. Bonus: Experience with video editing/motion graphics (Premiere Pro, After Effects, or similar). Why Zime? Shape the brand identity of a fast-growing AI company redefining sales execution. Work closely with Product Marketing, Growth, and Leadership on high-impact initiatives. Opportunity to own design end-to-end , not just execute tasks. Flexible work environment with a team that values creativity, autonomy, and innovation.
Ride the GenAI Wave — as a Builder, Not a Bystander Tired of CS roles that are either glorified support or total chaos? At Zime, CS is strategic. We’re building the AI-native system of intelligence for enterprise sales teams — and we’re looking for high-agency problem solvers to own delivery for our top accounts like HP, Versa & Innovaccer. This is not a ticketing job. You’ll work directly with founders, product, and engineering to: Drive customer outcomes Build reusable playbooks Influence what the product becomes Why Join Zime? Early team → Huge ownership, fast growth, zero bureaucracy World-class founders → Backed by top VCs & founders (Chargebee, Capillary, Skan) AI-native → We're not slapping AI on top. We’re building from the ground up Customers love us → Post-PMF expansion already happening Learning rocketship → GenAI + behavior science + full GTM exposure ESOPs → Skin in the game from day one. What You’ll Do Run onboarding + ongoing success for our top enterprise accounts Solve problems fast — sometimes before the customer sees them Influence product roadmap through real customer insights Track health, adoption, renewals, and upsell signals Partner with Sales/Marketing for expansion plays Build CS processes, content, and playbooks from scratch You’ll Thrive Here If You Have 3–6 years in CS / client delivery / consulting / ops Are calm in chaos — startup ambiguity doesn’t faze you Think like an owner: proactive, scrappy, hands-on Want to be part of a team that’s actually building the future of work Location * Gurgaon (preferred) — in-office 3 days/week
About Zime Zime.ai is a pre-seed funded company based in the Bay Area, California that helps sales leaders scale their sales teams using AI playbooks. At Zime.ai, we're disrupting the SAAS landscape with our cutting-edge GenAI technology. Our mission is to build an AI-playbook by analyzing past 100+ successful deals and then drive actions & results across the sales org. About the Role At Zime, we are seeking an Operations and Prompt Quality Specialist who will play a crucial role in managing daily business operations, overseeing product operations, evaluating prompt outputs, and supporting Generative AI training initiatives. This role sits at the intersection of operations, product quality, and prompt engineering, contributing directly to the refinement of AI-generated outputs and internal process excellence. Key Responsibilities: Manage day-to-day business operations to ensure smooth coordination, timely task execution, and workflow alignment across teams. Conduct quality evaluation of AI-generated prompt responses, ensuring outputs meet high standards of accuracy, relevance, and tone. Assist in Generative AI tuning and prompt training by identifying patterns, analyzing model behavior, and working closely with the product and prompt teams. Drive product operations by managing internal process documentation, task tracking, SOP creation, and continuous improvement efforts. Track task status, maintain operational dashboards, and provide timely reports to leadership on performance and areas for improvement. Collaborate across teams to align operational efforts with product objectives and customer expectations. Who is the Right Fit: Experience in business operations or product ops, with a strong sense of ownership and execution rigor. Familiarity with Generative AI, LLM outputs, or prompt-based models—comfortable evaluating the quality and intent alignment of generated responses. Analytical mindset with the ability to identify gaps in output quality, suggest improvements, and assist with prompt optimization. Strong skills in Google Sheets, documentation tools, and task-tracking platforms to organize and present data effectively. Excellent communication skills and the ability to work cross-functionally across operations, product, and technical teams. A proactive, detail-oriented individual who thrives in a fast-paced, evolving environment and is driven by outcomes and quality standards. Qualifications: Bachelor’s degree required; MBA or advanced degree is a plus. 1–2 years of experience in operations, product ops or a similar role - preferably in a tech or AI-led company. Exposure to Generative AI workflows, LLMs, or prompt engineering is a strong advantage. Strong time management and multitasking abilities in high-growth environments. Why Join Us? Work directly with the CEO on high-impact operational and AI-driven initiatives. Get hands-on experience with cutting-edge AI and prompt evaluation systems. High visibility in a collaborative, growth-oriented environment. Competitive compensation and meaningful learning opportunities. Hybrid setup: 3 days a week WFO from our Gurgaon office.
🚀 Product @ Zime.ai | Rewriting the Product Playbook with AI You’ve likely lived this already: In early-stage startups, PMs often get sandwiched between a feature-first tech founder and a tactical, customer-request-hunting sales founder. You’re hired to “own Product,” but end up decoding founder whims, shipping dashboards no one asked for, and faking buy-in from functions that never believed in the product in the first place. But what if the founder got Product? What if you weren’t just allowed to lead - but expected to rethink everything? At Zime, Product isn’t a ticket factory. It’s the system that ties AI, sales, GTM, and customer behavior into a strategic feedback loop - one that moves weekly, not yearly. And with a founder who has built a $100M+ product-led company before, you’ll have true partnership, not polite alignment. ⸻ 🔥 What We’re Building Zime is redefining sales enablement for enterprise SaaS with AI-native playbooks that actually do the work. Our platform listens to 100s of sales calls, parses CRM signals, and auto-generates living sales assets - objection handling, discovery prompts, persona decks, follow-up templates, and more - customized per deal and constantly learning. We’re post-PMF, growing fast, and backed by believers - Z21 Ventures, AUM, and founders/operators from Chargebee, Capillary, and Skan. ⸻ 🧠 Why This Product Role Is Different ✅ You’ll own vision → roadmap → execution, not triage founder whims. ✅ You’ll build the product muscle - process, people, culture, systems - from the ground up. ✅ You’ll rethink product with AI at the core - how we research, prioritize, write specs, and ship in AI-native era ✅ You’ll work with a (founding team) that gets product deeply and expects you to lead it like a true partner. And most importantly: You won’t be adding AI as a layer. You’ll rebuild how products are researched, validated, written, and coordinated - as if AI was the starting point, not an afterthought. ⸻ 🛠 What You’ll Do Define and evolve the product narrative, vision, and strategy for the category we’re creating. Lead the shift to AI-native product development: Research with AI copilots surfacing hidden needs from qualitative data. Prioritization driven by customer signal, market resonance, and automated tagging. PRDs that are alive - embedded with usage data, prototypes, and auto-synced GTM insight. Close, confident loops with engineering - milestone-led, not backlog-bound. Collaborate across Sales, CS, Marketing, and Engineering to create real cross-functional momentum. ⸻ ✅ You’ll Thrive Here If You… Have 2–5 years in product, with 2+ in B2B SaaS. Have done 0→1 work - not just scale, but creation. Think in systems - you don’t just ship features, you shift how the team thinks and moves. Are obsessed with speed and clarity - no fluff, no delay, just precision and action. Love working with smart peers across GTM, engg, design - and don’t need to “convert” anyone to product. Are excited to define the future of product in the AI era - where tools think with you, not just for you. ⸻ ⚙️ Comp & Culture Strong equity for a true leadership seat. (Cash is lean until the next raise, expected in 3–6 months.) Hybrid: We believe early teams win with deep in-person energy. Expect 2–3 days/week in-office (Bay Area or Gurgaon). Culture built on brutal clarity, deep trust, zero-BS feedback. If you like playing politics, we’re not for you. ⸻ 📨 Want in? Apply! - we’d love to discuss the opportunity with you.
If you’re a PM who’s built enough feature specs and now wants to productize knowledge, not just software — Zime might be your next canvas. You’re not looking to push tickets across JIRA. You’re asking deeper questions: What if prompts were not just tools, but the product? What if playbooks weren’t static PDFs but living, modular GTM intelligence? What if you could shape how AI drives sales actions, not just summaries? What if you worked with CS, GTM, and product in one closed loop — where insight → ship → learn → improve happens in days, not quarters? Zime is building the next-gen GTM layer for enterprise sales, and we need a product mind who can architect how AI drives revenue, not just conversation. ⸻ 💡 Why This Role Is Unique This is not a feature PM job. You’ll be designing a system where every prompt is a node in an evolving GTM brain — modular, self-learning, and capable of surfacing red alerts before a pipeline dies. You’ll work directly with Sanchit (founder, ex-$100M exit, executive coach) and sit at the intersection of: AI prompting + NLP Sales GTM Internal CS workflows Customer playbook knowledge You won’t just write prompts. You’ll make them: Modular — one slot update = 50 clients updated Actionable — sales leaders act on what they read Self-serve — CS can deploy in minutes, not days Self-learning — each iteration teaches the next ⸻ 🧠 What You’ll Own Audit and rebuild the current prompt stack for clarity, modularity, UX, and low manual cost Build the Prompt Block Library — reusable components mapped to GTM concepts like objections, competitors, call stages, etc. Launch a CS-friendly config flow to spin up AI playbooks without engineering Build the feedback system: track what prompts worked, what failed, and why Partner with CS to deliver real customer success stories where AI playbooks saved pipeline Drive the information network across clients — where learnings from one objection shape all others ⸻ ✅ You’ll Thrive Here If You… Have 3–6 years of product, growth, or systems PM experience — ideally close to GTM, AI/NLP, or workflow automation Think like a product architect, not just a spec writer — you see systems, not features Can write and structure clearly: UX copy is part of your toolkit Love building reusable, scalable systems that reduce manual ops Are curious about how prompts become a product — and how to make them teach themselves Want a fast-learning loop with founder, CS, PMM, and GTM — not siloed specs ⸻ ⚙️ Comp & Culture Competitive ESOP package; lean salary until next raise (we’re post-revenue + backed by Z21 Ventures, AUM Ventures, and founders of Chargebee, Capillary, Skan) Hybrid: 2–3 days/week IRL in Gurgaon/Bangalore preferred No PM theater. Just velocity, context, and ownership Culture of systems thinkers, not process pushers ⸻ 🎯 Your 90-day Wins Rebuilt prompt stack that CS can ship without you 5 playbooks launched with real sales impact Modular prompt library + feedback engine in place A “How to write Zime-grade prompts” guide — that even Sanchit learns from 😉