Job Title: Merchandiser – Jewellery Location: Gurugram, India Experience: 2–6 years Team: Merchandising & Sourcing Reporting to: Founding Team Why Join Us At Zavya , we're building a next-gen jewellery brand — and merchandising is core to our product and customer experience. This is a high-ownership role where you'll work closely with the founders and shape what India wears every day. What you’ll get: Ownership of the end-to-end merchandising and sourcing process Direct impact on product quality, variety, and customer delight A fast-paced, high-growth environment with real decision-making power What you'll do Manage sourcing, vendor coordination, and timely deliveries Ensure high product quality and explore improvements Maintain order, delivery, and inventory records Support new collection launches with cross-functional teams Monitor stock levels and manage reorders for key SKUs What we'are looking for We're looking for a merchandiser with both analytical chops and strong design intuition — someone who knows how to get the right product, at the right cost, at the right time. You should have: ✔ 2–6 years of merchandising experience (stong preference for a prior jewellery background) ✔ Strong vendor management, negotiation, and sourcing skills ✔ Knowledge of jewellery materials, trends, and production workflows ✔ Comfort with Excel/Google Sheets and analytical reporting ✔ A sharp eye for quality, design aesthetics, and consumer demand ✔ Excellent coordination and communication abilities Want to help shape India’s next iconic jewellery brand? Apply now or share with someone who’d be a great fit.
📢 We're Hiring: Customer Experience Executive at Zavya (Gurugram) At Zavya, we’re not just looking for someone to answer calls and respond to chats, we’re looking for someone who thrives on solving problems, champions customer happiness, and brings a solutions-first mindset to the table every day. Join us if you: * Don't stop at pointing out issues, but own and solve them * See calls and chats as core to understanding our customers, not just tasks to check off * Want to be part of strategic initiatives that shape the customer journey * Bring creative thinking and customer-first instincts to every interaction Then you might be the teammate we’re looking for. What You'll Do: * Deliver delightful customer experiences through calls and chats * Resolve queries with empathy and efficiency * Collaborate across teams to improve CX touchpoints * Track insights, identify gaps, and contribute to process improvements * Help build a support system that genuinely cares about customers What You Bring: * 2+ years of customer support experience * Excellent communication and people skills * Proficiency with CRM tools, Excel, and MS Office Suite * A go-getter attitude and strong ownership mindset Perks & Benefits: * Competitive performance bonuses * Exclusive WORK FROM HOME Benefits * Opportunities to grow with a fast-paced, customer-centric brand 📍Location: Gurugram 💼 Full-time | Customer Experience Team 📩 Apply by sending your resume to vedika.sharma@zavya.co or DM us directly. Join us if you're ready to go beyond "support" and truly shape the Zavya customer experience. #hiring #customerexperience #cxexecutive #zavya #gurgaonjobs #nowhiring #activelyhiring #customersupport
Job Title: Merchandiser Location: Gurgaon, India Key Responsibilities Track open orders and ensure their timely delivery. Create vendors and negotiate contract terms, including agreement and pricing. Review the quality of purchased products and suggest improvements to enhance product quality. Generate reports and maintain data in Excel/Google Sheets. Maintain updated records of purchased products, delivery details, and invoices. Prepare purchase reports, including cost analysis and comparison of orders vs. supplies. Monitor stock levels and place orders as needed. Coordinate with warehouse staff to ensure proper storage and maintain sufficient stock of high-demand products. Attend trade shows and exhibitions to stay informed about industry trend What are we looking for Proven work experience as a similar role. Good knowledge of vendor sourcing practices and strong clear communications. Good knowledge of Software and MS-Office, Supply chain process. Solid analytical skills, with the ability and Negotiation skills, Product cost control process. Vendors Coordination and follow up for dispatches and sample development etc. In-depth understanding of jewellery materials, designs, manufacturing processes, and market trends. A keen eye for detail with a passion for quality, design aesthetics, and market demands. Good knowledge of handling jewelry launches from strategy to design selection. The person should be from the jewelry industry Salary Range: 8-12 LPA Experience Required: 4-6 years
📢 We're Hiring: Customer Experience Executive at Zavya (Gurugram) At Zavya, we’re not just looking for someone to answer calls and respond to chats, we’re looking for someone who thrives on solving problems, champions customer happiness, and brings a solutions-first mindset to the table every day. Join us if you: * Don't stop at pointing out issues, but own and solve them * See calls and chats as core to understanding our customers, not just tasks to check off * Want to be part of strategic initiatives that shape the customer journey * Bring creative thinking and customer-first instincts to every interaction Then you might be the teammate we’re looking for. What You'll Do: * Deliver delightful customer experiences through calls and chats * Resolve queries with empathy and efficiency * Collaborate across teams to improve CX touchpoints * Track insights, identify gaps, and contribute to process improvements * Help build a support system that genuinely cares about customers What You Bring: * 2+ years of customer support experience * Excellent communication and people skills * Proficiency with CRM tools, Excel, and MS Office Suite * A go-getter attitude and strong ownership mindset * Experience in Sales, along with Customer Experience, will also be considered. Perks & Benefits: * Competitive performance bonuses * Exclusive WORK FROM HOME Benefits * Opportunities to grow with a fast-paced, customer-centric brand 📍Location: Gurugram 💼Full-time | Customer Experience Team 💸 Salary: 4-5 LPA (Flexible based on Exceptional Skills) 📩Apply on the link below if you want to ditch the waiting list- https://forms.gle/FahCCk31Qeer6ZiX7 Join us if you're ready to go beyond "support" and truly shape the Zavya customer experience. #hiring #customerexperience #cxexecutive #zavya #gurgaonjobs #nowhiring #activelyhiring #customersupport
📢 ACTIVELY HIRING: Customer Experience Executive at Zavya (Gurugram) At Zavya, we’re not just looking for someone to answer calls and respond to chats, we’re looking for someone who thrives on solving problems, champions customer happiness, and brings a solutions-first mindset to the table every day. Join us if you: * Don't stop at pointing out issues, but own and solve them * See calls and chats as core to understanding our customers, not just tasks to check off * Want to be part of strategic initiatives that shape the customer journey * Bring creative thinking and customer-first instincts to every interaction What You'll Do: * Deliver delightful customer experiences through calls and chats * Resolve queries with empathy and efficiency * Collaborate across teams to improve CX touchpoints * Track insights, identify gaps, and contribute to process improvements * Help build a support system that genuinely cares about customers * Lead and execute multiple projects while handling daily responsibilities. What You Bring: * 2+ years of customer support experience * Excellent communication and people skills * Proficiency with CRM tools, Excel , and MS Office Suite * A go-getter attitude and strong ownership mindset Perks & Benefits: * Competitive performance bonuses * Opportunities to grow with a fast-paced, customer-centric brand 📍Location: Gurugram 💼 Full-time | Customer Experience Team NOTE: Only candidates with the relevant qualifications should apply. Salary Budget: 3-5 LPA, with flexibility based on the skill set. Please do not apply if you have applied within the past six months. Join us if you're ready to go beyond "support" and truly shape the Zavya customer experience. #hiring #customerexperience #cxexecutive #zavya #gurgaonjobs #nowhiring #activelyhiring #customersupport
Application Form - https://docs.google.com/forms/d/e/1FAIpQLSdkkHFNmW-bTWJMdHXhnFE2t94LVY2Dx5NTs0joxzLUZhvy8A/viewform About Zavya Founded in 2021, Zavya is an Indian everyday fine-jewellery D2C brand on a mission to make elegant, skin-friendly 925 sterling silver jewellery both accessible and aspirational. Zavya is charting strategic growth into silver, gold and lab‑grown diamond categories, while enhancing its omnichannel retail experience. Role: Business Analyst (Full-Time) Location: Gurgaon (On-site) CTC: As per industry standards Start Date: Immediate What you’ll do Lead cross-functional data-driven initiatives that impact growth, product, operations and marketing. Support the management into data driven decision making. Own business performance dashboards, KPIs, and reporting frameworks across teams. Use Advanced Excel/G-Sheets, Python, SQL, and other BI tools to solve business problems and influence strategy. Collaborate with design, tech, and leadership to translate insights into action. What we’re looking for Strong business acumen and analytical mindset. Advanced Excel/Google Sheets and strong Python and SQL proficiency Knowledge of Google Cloud Platform (Big-query and Vertex AI), Google Analytics (GA4), Amplitude is a plus. Excellent problem-solving and communication skills. Proven ability to take ownership in a high-growth startup environment. 0–1 year of experience in analytics, product, or startup roles preferred. Preferred Qualification B.E./B.Tech from a premier institute or relevant work experience.
Zavya is seeking a proactive and detail-oriented Merchandiser with strong communication and negotiation skills to join our dynamic team. The ideal candidate will have a background in the jewelry industry and hands-on experience in vendor coordination, production follow-ups, and sample development . Proficiency in Excel, Google Sheets , and working with formulas is essential. The role demands adaptability, a learning mindset, and a willingness to travel as required. Job Title: Merchandiser Location: Gurgaon, India Key Responsibilities: 1)Vendor Management & Negotiation Identify, evaluate, and manage vendor relationships. Negotiate pricing, lead times, and payment terms Ensure vendor compliance with quality, timelines, and specifications 2)Product Development & Sampling Work closely with design and production teams for sampling & prototyping Track sample development and communicate feedback for revisions Maintain accurate sample records and approvals 3)Production Follow-ups Oversee production timelines and ensure timely deliveries Coordinate with vendors for order execution, quality checks, and dispatches Troubleshoot delays or issues proactively 4)Data Management & Reporting Maintain detailed trackers in Excel/Google Sheets (including advanced formulas) Generate reports on vendor performance, costing, order status, etc. Analyze data for cost savings and process improvements 5)Communication & Coordination Act as the point of contact between internal teams (design, QC, logistics) and vendors Communicate clearly and professionally in written and verbal formats Schedule and document meetings, calls, and follow-ups effectively 6)Travel & Market Research Willingness to travel for vendor visits, production checks, trade shows, etc. Requirements: Bachelor’s degree in Fashion Merchandising, Business, or a related field 3-6 years of experience in merchandising (preferably in jewelry or accessories ) Proven experience in vendor handling, production follow-ups, and sampling Strong command over MS Excel and Google Sheets (including VLOOKUP, Pivot Tables, etc.) Excellent negotiation and communication skills Highly organized, self-motivated, and adaptable Comfortable with frequent travel Ability to work in a fast-paced, deadline-driven environment The below google form is required to be filled in for all applicants:- https://docs.google.com/forms/d/e/1FAIpQLSeRiNUk_UGCmtNr6pw5zpNefC2o-s-CawJLc4ng7soCazRXXg/viewform?usp=header
Job Title: Merchandiser Location: ZAVYA, GURGAON Travel Requirement: Open to Travel Experience: 1-5 years CTC: 8-12 LPA Job Summary: We are seeking a proactive and detail-oriented Merchandiser with strong communication and negotiation skills to join our dynamic team. The ideal candidate will have a background in the fashion & lifestyle industry. Hands-on experience in coordinating with multiple vendors, production follow-ups, and product development. Proficiency in Excel & Google Sheets is essential. The role demands adaptability, a learning mindset, and a willingness to travel as required. Key Responsibilities: Vendor Management & Negotiation Identify, evaluate, and manage vendor relationships. Negotiate pricing, lead times, and payment terms Ensure vendor compliance with quality, timelines, and specifications Product Development & Sampling Work closely with design and production teams for sampling & prototyping Track sample development and communicate feedback for revisions Maintain accurate sample records and approvals Production Follow-ups Oversee production timelines and ensure timely deliveries Coordinate with vendors for order execution, quality checks, and dispatches Troubleshoot delays or issues proactively Data Management & Reporting Maintain detailed trackers in Excel/Google Sheets (including advanced formulas) Generate reports on vendor performance, costing, order status, etc. Analyze data for cost savings and process improvements Communication & Coordination Act as the point of contact between internal teams (design, QC, logistics) and vendors Communicate clearly and professionally in written and verbal formats Schedule and document meetings, calls, and follow-ups effectively Travel & Market Research Willingness to travel for vendor visits, production checks, trade shows, etc. Stay updated with industry trends and materials Requirements: Bachelor’s degree in Fashion Merchandising, Business, or a related field 1-5 years of experience in merchandising Proven experience in vendor handling, production follow-ups, and sampling Strong command over MS Excel and Google Sheets (including VLOOKUP, Pivot Tables, etc.) Excellent negotiation and communication skills Highly organized, self-motivated, and adaptable Comfortable with frequent travel Ability to work in a fast-paced, deadline-driven environment NOTE: Please fill the attached google form *(mandatory) LINK: https://forms.gle/98SXaBN9ecF3A9zr8
Company Description Zavya is a modern fine jewellery brand, targeting Indian women between 22-35 years old. Founded to make premium silver jewellery accessible for everyday wear, Zavya aims to blend modern styles with traditional elegance. Job Title: Executive / Senior Executive / Assistant Manager – Warehouse Operations Department: Warehouse & Logistics Location: Gurgaon, Haryana Reporting To: Warehouse Manager / Operations Head About the Role We are seeking motivated and detail-oriented professionals to join our Warehouse Operations team in Gurgaon. The role involves overseeing and executing key warehouse functions such as Inwarding, Inventory Management, Dispatch, and Returns, ensuring accuracy, speed, and operational excellence. Candidates with experience in D2C (Direct-to-Consumer) or E-commerce environments will be given preference. Key Responsibilities Manage daily warehouse operations across Inwarding, Inventory, Dispatch, and Returns. Ensure timely receipt and proper documentation of all inbound shipments. Maintain inventory accuracy through cycle counts and stock audits. Oversee order processing, picking, packing, and dispatch to ensure on-time delivery. Handle return orders efficiently, including quality checks and system updates. Coordinate with logistics partners and internal departments for smooth execution. Prepare and analyze daily/weekly MIS reports on warehouse performance. Ensure adherence to company SOPs, safety, and compliance guidelines. Supervise and train warehouse staff as per operational requirements. Required Skills & Qualifications Graduate / Diploma in Logistics, Supply Chain, or a related field. 1–6 years of experience in warehouse or fulfillment operations. Proficiency in WMS / ERP systems (e.g., Unicommerce, Vinculum, EasyEcom, etc.). Good working knowledge of Excel and reporting tools. Strong communication, leadership, and problem-solving skills. Preference for candidates from D2C / E-commerce / Retail brands. Why Join Us Opportunity to work with a fast-growing D2C brand. Exposure to complete warehouse operations and process ownership. Dynamic, growth-oriented work environment. Competitive compensation and career progression opportunities. NOTE : KINDLY FILL THE ATTACHED GOOGLE FORM, TO GET YOUR APPLICATION REVIEWED. https://forms.gle/3j3M7NC53YhNdQzf9
Job Title: Jewellery Designer Location: Gurugram Company: Zavya Role Overview: The Jewellery Designer will lead Zavya’s creative direction by conceptualizing and developing jewellery collections that act as growth drivers for the brand. The role combines design innovation, market understanding, and leadership to create products that are both trend-forward and commercially successful. Key Responsibilities: · Lead the creation of design concepts and strategies that align with the brand identity and drive revenue growth. · Conceptualize and design collections, creating designs using software such as CorelDRAW, Rhino, Matrix, KeyShot, Photoshop, or manual sketching. · Analyze trends, market gaps, and translate global and domestic fashion insights into innovative, relevant designs. · Oversee sampling, CAD approvals, and final product reviews to ensure accuracy, quality, and brand consistency. · Maintain a thorough understanding of metal weights, gemstones, finishes, sizes, and pricing for feasible and profitable designs. Requirements: · Bachelor’s or Master’s degree in Jewellery Design, Fine Arts, or Fashion Design. · 5+ years of experience in jewellery design, including leadership and team management roles. · Proficiency in CorelDRAW, Photoshop, and manual sketching techniques. · Strong knowledge of manufacturing processes, CAD, gemstones, and plating methods. · Proven track record of designing trend-driven, commercially successful jewellery collections. · Excellent visualization, presentation, and storytelling skills. NOTE: Please fill the attached google form *(mandatory) LINK: https://forms.gle/8VsNWd5NhDRGeAxa6