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5.0 - 7.0 years

8 - 16 Lacs

bengaluru

Work from Office

We are seeking a skilled Citrix Administrator to join our team in Bengaluru. The ideal candidate will have extensive experience in managing Citrix environments, providing secure virtual desktop services, and ensuring seamless access for users. This role requires a proactive approach to troubleshooting and a strong understanding of virtualization technologies. Responsibilities Perform troubleshooting of tickets for the Citrix environment and drive towards resolution. Install, configure, and manage the Citrix Xen Desktop farm (latest version 7.x). Manage Citrix Xen Server farms across multiple sites. Create Citrix VMs/Clones and provide them via provisioning servers. Handle backup/hotfix installations on Citrix Xen Server. Monitor and manage Netscaler, Cloud Connectors, and Storefront Servers. Publish applications/desktops via Citrix DaaS. Support and maintain test and production environments. Coordinate with third-party suppliers and SAP internal departments on related support activities. Participate in team meetings and contribute to continual service improvements. Mandatory Skills More than 5 years of relevant experience in IT with a minimum of 3 years in Citrix Xen Server administration. Expert knowledge of Citrix Xen Desktop on Citrix Xen Server administration/VMware ESX. Experience with Cloud Provisioning and StoreFront. Strong troubleshooting skills in Citrix environments. Ability to work in a 24/7 support shift environment. Preferred Skills Basic knowledge of MS SQL. Certification in CITRIX is an added advantage. Good knowledge of administration of NetScaler & StoreFront. Experience with Design IT process (ITSM/ITIL process), especially incident, change, and problem management. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Strong communication skills, both written and verbal, in English. Ability to work under pressure and manage conflicts effectively. Willingness to learn new skills and technologies. Customer and team-oriented mindset. If you are a motivated individual with a passion for technology and a desire to work in a dynamic environment, we encourage you to apply for this exciting opportunity.

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Linux Admin. Experience: 3-5 Years.

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2.0 - 5.0 years

5 - 9 Lacs

pune

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education The Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the growth of the business as a whole.Purpose of role:To provide 24*7 supports to internal & external users. Manage Multiple Citrix farms and VDI. Managing multiple Citrix XenApp and XenDesktop/VDI farms (monitoring, housekeeping, changing, app releasing and many other BAU tasks)Developing and integrating of key technology solutionsKey AccountabilitiesManage Citrix XenAppp and XenDesktop/VDI systems (monitoring, capacity management and planning, business continuity management, housekeeping)Manage Citrix cloud integration, including DaaS, Performance Analytics and Security Analytics. Manage Remote Desktop PC deployment, Configuration and TroubleshootingMonitoring the performance of Citrix components to maintain the consistent user experience Implement releases, undertake installation and maintenance of applications to Citrix\VDI platform Provide 3rd line support for incidents and problems, respond to user queries and data requests efficiently Analyse incidents, identify root causes and provide solutions for system issues.Analyse existing workloads and implement automations where possibleAssist other line technicians with support issues where required and mentor them where necessary Provide technical support and advice to usersCompose required service\support documentationUnderstanding of the security protocols within the banking environmentAssists in integrating, configuring and testing infrastructure solutions provided by EngineeringTake direction from Engineers and Senior Engineers in all areas of system support and system performanceEnsures quality and efficiencies in implementation and maintenance of systemsBroad understanding of BCM/DR related activities within the serviceCapacity Planning and MonitoringPerson SpecificationStrong broad and current technology knowledge acquired in enterprise scale infrastructure organization.Skills and experience of Citrix technologies, XenApp, Xendesktop, Storefront etc.Skills and Experience of managing Citrix Cloud and on prem environmentExperience of manging Azure VDI deploymentExperience of managing large scale VDI/RPC deploymentsExperience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Experience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Knowledge of Ivanti products in enterprises.Familiarity with enterprise software deployment products.Demonstrated understanding of desktop virtualization concepts.Awareness of application virtualization and application streaming concepts.Familiarity with diverse hardware platformsA track record of working within a services/support organization and familiarity.Understanding of Remote Support Solutions.Experience of working with global enterprise support teams.A confident and motivated person, with demonstrable experience working in a challenging / high pressure environment.Experience of working within a truly global organization, and the challenges that brings (time zone, culture, etc.).Can demonstrate experience in managing a variety of improvement streams.A proven track history of manipulation of large amounts of raw data and the ability to represent this to senior stakeholders in a clear and succinct manner.Strong communication and senior management presentation skills. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

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5.0 - 8.0 years

3 - 6 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 5-8 Years .

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 3-5 Years .

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 3-5 Years .

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6.0 - 9.0 years

27 - 42 Lacs

pune

Work from Office

Job Summary COGNIZANT IS LOOKING FOR TEAM LEAD ROLE VDI Citrix Cloud VDI - Citrix VAD 8 to 12 years of experience on administration and troubleshooting of Citrix XenDesktop 7.5 and above Experience on Citirx PVS Should have worked on Updating the Master Image provisioning of VDIs through MCS or PVS. Knowledge on Citrix Netscaler Knowledge on VMware infrastructure. Exposure to ThinClients Expertise in Windows Server 2012 or 2016. Citrix and TS License Management Citrix Certifications will be a plus (CCA) Responsibilities Citrix and TS License Management. Citrix Certifications will be a plus. Have good communication presentation and project management skills. Citrix Certifications will be a plus Handle team leading activates and ensure Client satisfaction. Manage day-to-day support of the Citrix Presentation Server Citrix XenApp Citrix XenDesktop environment. Be able to work in an On Call environment that is global and 245 and be able to pass and receive work for global peers in different time zones Streamlining of processes and procedures ongoing improvements to the environment patching management reporting etc. Citrix Presentation Server Citrix XenApp Citrix XenDesktop environment

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5.0 - 8.0 years

3 - 6 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

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5.0 - 8.0 years

3 - 6 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 5-8 Years . >

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 3-5 Years . >

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5.0 - 8.0 years

3 - 6 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 5-8 Years . >

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3.0 - 5.0 years

3 - 6 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support .

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5.0 - 8.0 years

6 - 10 Lacs

chennai

Remote

Contract duration- 6 months to 1 year (can be extendable) Responsible for creating new or converting existing automations for Citrix and VDI deployments. Develop automation scripts for configuration management, patching, and compliance. Generate detailed reports related to Citrix environment performance and compliance. Expertise in scripting using PowerShell for automation tasks. Hands-on experience with Ansible for infrastructure automation. Proficient in tools like Citrix Studio, Citrix Director, ControlUp for management and monitoring. Experience working with Citrix, VMware, Nutanix APIs for integration and automation.

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

Posted 6 days ago

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

Posted 1 week ago

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5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

Posted 1 week ago

Apply

5.0 years

0 Lacs

vadodara, gujarat, india

On-site

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Responsibilities Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services. Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies. Optimize the performance, availability, and security of Citrix systems and applications. Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience. Document Citrix processes, procedures, and best practices. Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions. Provide technical support and guidance to end users and other IT staff on Citrix-related issues. Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor’s Citrix environment. Basic Job Requirements Bachelor’s degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer. Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting. Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology. Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell. Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V. Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing. Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus. Other Job Requirements Preferred Qualifications To Be Considered Candidates Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Notice To Candidates Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

Posted 1 week ago

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4.0 - 8.0 years

4 - 7 Lacs

pune

Work from Office

We are seeking a highly skilled and innovative Product Developer to join our Release Engineering team. The ideal candidate will have a strong mainframe background in creating and maintaining build processes and automating mainframe applications. This role involves working on the development and maintenance of our internal processes to ensure efficient and reliable software delivery. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Assist in the development and optimization of build, install and automation systems for internal engineering processes. Code Pipeline administrator tasks including updating REXX and building/maintaining ISPF modules. Support SMP/E Build processes including initial SMP/E packaging and PTF maintenance creation. Manage and support internal build and packaging automation processes. Troubleshoot and resolve build, install, deployment, and automation issues in a timely manner. To ensure youre set up for success, you will bring the following skillset & experience: Strong experience in REXX/CLIST and ISPF application development. SMP/E knowledge/experience. Experience and Knowledge of MCS, Rel Files and JCLIN preferred. Experience resolving Assembler, Compiler and Link-Edit issues. Code Pipeline (ISPW) knowledge/experience. Any administrator experience is a plus. Python, particularly Python on the Mainframe. Excellent problem-solving skills and attention to detail. Strong analytical, communication and interpersonal skills. Ability to work collaboratively in a team environment. Whilst these are nice to have, our team can help you develop in the following skills: Experience with Jenkins for pipeline and automation processes. Git skills including creating source repositories. Experience building and maintaining Ansible based applications. Experience with Java and associated build tools, AWS services and deployment is a plus.

Posted 1 week ago

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