97 Xenserver Jobs

Department Platform Engineering Job posted on Jul 29, 2025 Employment type FTE Job Summary: We are looking for a Deployment Engineer with strong hands-on experience in Linux systems, virtualization platforms, cloud orchestration technologies, and infrastructure automation. This role involves end-to-end deployment and configuration of both private and public cloud environments, ensuring robust, scalable, and secure infrastructure. The ideal candidate will also bring scripting proficiency and automation skills to streamline cloud deployments and infrastructure operations. Key Responsibilities: Deploy, configure, and maintain Linux operating systems (Ubuntu, RHEL, CentOS) on physical and virtual platforms. Install and manage hypervisors including KVM, VMware ESXi, and XenServer. Lead and implement private and public cloud infrastructure using tools like OpenStack, Apache CloudStack, or other orchestration platforms. Write and maintain automation scripts using Bash, Python, or similar scripting languages for deployment and operational tasks. Use Ansible and Terraform to automate infrastructure provisioning, configuration, and management. Implement and manage monitoring and observability tools such as Zabbix, Prometheus, and Grafana. Work with physical infrastructure teams to set up and troubleshoot bare-metal hardware, storage systems, and network configurations. Document architecture designs, implementation plans, SOPs, and deployment workflows. Ensure security best practices, system hardening, and compliance with infrastructure policies. Required Skills and Experience: Strong command over Linux system administration with proven troubleshooting capabilities. Experience with virtualization platforms: KVM, VMware, Xen. Hands-on experience in deploying any cloud orchestration platforms like OpenStack or CloudStack. Proficiency in scripting languages – Bash, Python, or similar. Deep understanding of automation tools like Ansible and Terraform. Knowledge of monitoring tools – Zabbix, Prometheus, Grafana. Solid understanding of storage technologies, RAID configurations, and volume management. Familiarity with hardware components, server installations, and physical infrastructure planning. Basic understanding of networking concepts, including IP addressing, routing, VLANs, and firewall basics. Preferred Qualifications : Certifications such as RHCE, VCP, LFCS, or similar. Exposure to container orchestration (Docker, Kubernetes) is a plus. Experience with cloud-native and hybrid infrastructure deployments. Strong analytical thinking and excellent communication/documentation skills. Ability to work independently in high-paced and mission-critical environments

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, a place where you can grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. Expand your skills and expertise in the current role, preparing for future advancements. Encouraged to take every opportunity to further the career within the global team. - Hands-on experience with Citrix XenApp/XenDesktop in medium to large enterprise environments. - Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. - Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services, and Windows operating systems. - Hands-on knowledge of VMware/XenServer/Hyper-V management and Administration. - Excellent knowledge of Dev, Test, pre-production, and Production environments, including best practices. - Excellent knowledge of Citrix XenApp\XenDesktop patch management and best practices. - Excellent knowledge of Application streaming and streaming profiler. - Understanding of NetScaler features and deployment scenarios. - Hands-on knowledge of Citrix Director & Monitoring tool installation and administration. - Excellent knowledge of different profile management solutions and troubleshooting. - Good written and oral communication skills, detail-oriented approach to problem-solving. - Good knowledge of handling Citrix database. - Incident Management + Change Management (Planning & Execution). - On-call Escalation. - Root cause analysis / Problem Management + Capacity / Architectural Management. - SLA compliance for tickets. Workplace type: On-site Working Equal Opportunity Employer,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience: 3-5 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Job Brief: The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code. Required: The ideal candidate will be an experienced Microsoft Dynamics CRM Developer/Lead with a masterful expertise in .Net, SQL, and the entire Dynamics CRM 2013 onwards technology stack. CRM 2013 & onwards Experience Experience/Willingness to learn Power Apps Platform Knowledge of MCS Dynamics Sure Step Evolved methodology preferred. Good understanding of CRM entity & Object model Integration experience of Dynamics with other applications Object Oriented Programming and Design experience SQL Programming knowledge Team Foundation Server or equivalent source control system Development of Report using SSRS Data Migration using SSIS Tool. Optional Skills (Preferred): SharePoint BizTalk or other Middleware technologies used for integrations Azure or other cloud solutions SSIS, SSAS and BI Educational Qualification: BE/BTECH/MCA/BSC or equivalent

Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes, and planning. You will be at the forefront of helping organizations adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence. Job Description & Summary PwC’s Hybrid Cloud & Technical Resilience capability helps clients transform their business with innovative technology solutions. It enables organizations to optimize applications and services across various cloud solutions (e.g., public, private, edge, etc.), achieving greater value through innovation while enhancing customer and employee experiences. Responsibilities As a Manager, you'll join a team solving complex business issues, focusing on hybrid cloud solutions and IT system resilience from strategy to execution. This role requires technical knowledge and strong client engagement skills as well as the capability of leading small teams through the delivery lifecycle of projects and programs. PwC Professional responsibilities at this level include but are not limited to: Serve as a trusted advisor to client executives, providing strategic guidance on IT resilience, Disaster Recovery (DR), and Business Continuity (BC). Lead teams in the design and delivery of comprehensive hybrid and multi-cloud and resilience programs that align with clients’ business objectives and risk appetites. Drive innovation by identifying and integrating emerging technologies and practices into client solutions. Foster a collaborative environment where people and technology excel together. Contribute to open discussions with teams, clients, and stakeholders to build trust. Understand basic infrastructure technologies and be eager to learn more. Adhere to the firm's code of ethics and business conduct. Basic Qualifications Job Requirements and Preferences: Minimum Degree Required Bachelor’s degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum Years Of Experience 5-7 years of relevant experience designing and delivering public, private, hybrid, or multi-cloud solutions and migrating applications and services to these hosting environments with a focus on modernization, disaster recovery and resilience. Preferred Qualifications Certification(s) Preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP) Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, RedHat, NetApp, EMC, Cisco, Arista) Certified Business Continuity Professional (CBCP) ITIL Certification Certified Information Systems Security Professional (CISSP) Certified Information Systems Auditor (CISA) AWS or Azure certifications related to resilience or infrastructure Preferred Knowledge/Skills Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Demonstrates public, private, hybrid, and multi-cloud Infrastructure experience. (Network, Server, Storage, and Database) discovery, design, build, and migration; Experience with private and public, private, and/or hybrid cloud architectures with migration and infrastructure/application migration modernization experience; Experience in IT resilience, disaster recovery, or technical risk consulting, preferably in a professional services environment; Collaborate with clients to identify critical business functions and their dependencies on IT systems; Provide expert advice on developing IT resilience strategies tailored to client-specific environments and challenges; Lead workshops and training sessions to educate client teams on resilience best practices. Develop and refine Business Continuity Plans (BCPs) that integrate technology resilience considerations; Recommend and configure tools and processes to enhance client resilience capabilities, including backup and recovery solutions; Excellent communication and presentation skills, with the ability to translate technical details into business value for clients; and, Strong organizational and project management skills in a fast-paced environment. Demonstrates abilities and/or success in one or many of the following areas: Architectural and / or engineering exposure to Windows, Linux, UNIX, VMware ESXi, Hyper-V, XenServer, Oracle DB, SQL Server, IIS Server, SAN, NAS, and other on-premises hosting technologies; Workload migration and automation toolsets (CloudEndure, Azure, Turbonomics, Python, TerraForm, etc.); Strong knowledge of IT infrastructure (e.g., cloud systems, networks, and cybersecurity); Experience with resilience tools, such as disaster recovery as a service (DRaaS), backup platforms, or monitoring solutions; and, Familiarity with risk management frameworks (e.g., ISO 22301, ISO 27001, NIST, ITIL). Travel Requirements 50%

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Application Packaging - Windows.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: App-Cloud-Google. Experience: 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience: 3-5 Years

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Windows Server Admin. Experience: 5-8 Years.

Citrix Admin Role & responsibilities Azure, Windows / Active Directory, Entra ID Infrastructure: Understanding of Windows Operating Systems including Active Directory infrastructure Services GPO, DNS, DHCP, clustering services, Windows Security and to be able to analyze and troubleshoot issues. Responsible for design, development, implementation, operation improvement and debug cloud environments in Azure. Knowledge in Implementation & Integration of Citrix - Azure Infrastructure Projects. Knowledge in networking concepts, including virtual networks, VPNs, firewalls, and load balancers. Knowledge of security best practices, including identity and access management, network Proficiency in managing Azure resources and services. Preferred candidate profile Experience in performance-monitoring, tuning, scripting, upgrades, Policies, and maintenance activities for Citrix infrastructure. • Make Citrix design/architectural and operational recommendation for Citrix environments. • Experienced with deployment of servers with Non-MCS, MCS, Quick Deploy in a virtual VMware/Azure environment. • Experienced with Citrix NetScaler 14.X - Implementation, Upgrades. • Experienced security and compliance with industry standards and best practices. Immediate Joiners only

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: IT Operations Management. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Applications from people with disabilities are explicitly welcome.