Workspace Packaging Engineer

Role & responsibilities

1. Windows Devices

• Obtain and maintain a complete list of all software packages deployed across Windows devices.
• Maintain the

  configuration library

  for all Windows software, including version details, dependencies, and installation parameters.
• Manage the lifecycle of Windows packages creation, validation, deployment, and updates.
• Collaborate with MDM or SCCM/Intune teams for automated software distribution.

2. macOS Devices

• Obtain and maintain the list of all macOS software packages and related configuration items.
• Develop, test, and deploy macOS packages using standard packaging tools (e.g., Jamf Composer, Intune, or Munki).
• Maintain configuration libraries and ensure compatibility with macOS updates.

3. Packaging Process Management

• Maintain and continuously improve process documentation for both

  Normal

  and

  Complex

  package types.
• Oversee all packaging activities, including:

• Package Validation

  – Verify source, dependencies, and compatibility.

• Package Creation

  – Build installers using organization-approved packaging tools.

• Testing & Deployment

  – Conduct functional and user acceptance testing (UAT) before deployment.

• Acceptance Testing

  – Ensure stakeholders validate and approve final deployment.
• Follow defined SLAs and compliance requirements for packaging requests.

4. Mobile Device Management

• Obtain and maintain the list of

  App Protection

  and

  Configuration Policies

  applied across mobile devices.
• Support deployment of mobile applications via MDM (e.g., Intune, Workspace ONE).
• Ensure compliance with organizational security and data protection policies through appropriate configuration settings.

5. Documentation & Governance

• Maintain up-to-date documentation of all package repositories, configuration baselines, and deployment processes.
• Contribute to the

  Configuration Library

  and ensure traceability of changes.
• Provide reports and dashboards on deployment status, package inventory, and policy compliance.

Required Skills & Experience:

• Technical Expertise:

• Windows and macOS software packaging (MSI, EXE, PKG, DMG, IntuneWin).
• Knowledge of deployment tools:

  Microsoft Intune, SCCM, Jamf, Workspace ONE

  , or similar.
• Familiarity with

  PowerShell

  ,

  VBScript

  ,

  Shell scripting

  , or

  Python

  for automation.

• Knowledge of Mobile Device Management (MDM):

• Experience managing App Protection Policies, Configuration Profiles, and Mobile App deployments.

• Process Orientation:

• Experience documenting end-to-end packaging and deployment workflows.
• Understanding of

  ITIL

  processes, especially Change and Configuration Management.

Key Deliverables:

• Complete inventory of all Windows and macOS software packages with configuration libraries.
• Documented process for Normal and Complex packaging workflows.
• Validated and tested deployment-ready software packages.
• Updated repository of App Protection and Configuration Policies for mobile devices.
• Regular reporting on software deployment compliance and health.