Workforce Management (Capacity Planner)

Summary

In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.

Your role in our mission

Analyzing historical data

Business strategy alignment

Proxy analysis

Identifying emerging trends and potential impacts on future staffing needs, like new product launches or market expansions.

Capacity and DDI planning

Scenario & DDI modeling

Developing long-term staffing plans

Data Visualization and creation ability along with analytical and creativity to relay actionable data to drive towards outcomes.

What we're looking for

Analyzing historical data

Business strategy alignment

Trend analysis

Capacity planning

Scenario modeling

Shift Timings - Night Shift (9 hours shift between 4.30 PM - 4.30 AM IST)