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2.0 - 7.0 years
4 - 9 Lacs
Nagpur
Work from Office
Hi, We are hiring for the Leading ITES Company for Order To Cash (OTC) Profile. Overview The Order to Cash role involves managing the end-to-end cash application process, ensuring accurate posting of customer payments, invoice creation, and handling debit/credit notes. It includes maintaining and updating customer master data, performing account reconciliations, monitoring overdue payments, and conducting ageing analysis to support effective credit control and cash flow. The role requires hands-on experience with JD Edwards ERP, strong understanding of accounts receivable processes, and the ability to work accurately in a high-volume environment. Key Skills: a) Minimum 2 years of Accounts Receivable - OTC experience b) JD Edwards ERP experience is Mandatory c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 455 Job Description: Able to account and create Invoices Raise misc. debit notes / Invoices Posting Collection Entries Well versed with Customer Master activities such as create, change, blocking and unblocking Customers in JD edwards Should know how to create and release Project Code in JD edwards Hands on knowledge in allocation and releasing of Budget in JD edwards Transfer of budget and Raising credit notes Good knowledge on Credit Limit enhancement Should be able to perform Customer account / statement reconciliation Monitor Customer account details for non payments, delayed payments and irregularities Ageing analysis for receivables Proven ability to handle credit control and cash management Competencies: Any Graduate with 2-8 years of Accounts Receivable experience Customer service orientation and negotiation skills Detail oriented with a professional attitude and reliable / Positive attitude with high standards of Integrity JD Edwards ERP experience is Mandatory Proficient in MS Word, MS Excel and MS Outlook Solid understanding of basic accounting principles, fair credit practices and collection regulations Good mathematical background and ability to sort, check, count and verify numbers Ability to communicate effectively both verbally and written and should interact effectively with Customers Ability to work independently and with a team in a fast paced and high volume environment with emphasis on accuracy and timeliness Ensure adherence to the defined SLA Drive to excel and perform under pressure and should be Customer focused Displays sense of urgency and problem analysis skills
Posted 1 month ago
1.0 - 5.0 years
5 - 9 Lacs
Nagpur
Work from Office
Hi, We are hiring for the ITES Company for the Cash Application Role. Overview The role focuses on managing daily operations of the cash application process to ensure timely and accurate posting of customer payments. Responsibilities include resolving unidentified receipts, maintaining accurate receipt logs and client reports, handling lockbox issues, and reconciling accounts. The role requires coordination with internal teams (like AP, Billing, and Collections) and direct client communication to resolve queries and improve processes. It also involves supervising team performance, supporting month-end activities, and ensuring compliance with SOPs for handling unapplied and on-account payments, as well as reclassifying miscellaneous receipts. Key Skills: a) Minimum 1 Year of OTC Cash Application Experience b) Any Commerce Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 46 Job Description Directs the daily operations of the cash application department to ensure accuracy and timeliness. Ensures daily accurate and timely (within 2 business days of receipt) line item posting of payments received from the payers. Ensures timely daily resolution of any unidentified receipts. Ensures timely recognition of client issues and works with other departments, AP, Collection, Billing teams for providing immediate resolution. Ensures that a Daily Receipt Log for each client is maintained daily, balanced and accurate for weekly reporting to each client. Ensures that clients receive accurate and timely weekly reports. Handle and support team on month end activities. Working closely with Clients to ensure timely & accurate deliverables. Timely receipt of lockbox and/or seeks resolution to any issues relating to a clients deposit. Ensures that processes/SOP are in place to identify payments received, Un-applied, On-Account and other activities. Oversees daily communication/Calls with clients & providing/sharing updates. Communicates with clients as necessary and resolving the queries. Questions asked. Supervises team members and help them with developing and attaining performance goals and objectives. Exploring upstream / downstream improvement opportunities by working with business partners and stakeholders. Demonstrated ability to meet deadlines while managing multiple improvement projects. Support the development of the end-to-end process design for the Cash application domain for the Core solution. Reconciliation of accounts, Unapplied cash, and un-identified cash work experience. Responsible for the day- to-day sub-ledger accounting and reconciliation Responsible for reclassification of NON AR and other Misc-Receipts received
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Delhi, India
On-site
Manage the team of Regulatory reporting for an Insurance client Support the team for preparing the reports, perform 100% review of the reports during closing cycle Update the regulatory changes in the models and validate from onshore team Performance monitoring and management of the team Coordinate and liaise with the external auditors to ensure Regulatory Reporting meets regulatory and compliance expectations. Ensuring complete and accurate documentation of the processes Interact and maintain strong relationships with various teams Skills 5+ years of experience in APRA Regulatory reporting for an Insurance company Knowledge of IFRS 17 must CA Inter/ Chartered Accountant preferred Ability to work effectively in a cross-functional organization and balance strategic priorities with tactical actions Proven track record and accountability in developing solutions that have an immediate impact on business financials Excellent communication skills with the ability to foster collaborative team environment with internal and external stakeholders Demonstrated success in developing and implementing strong, sustainable governance programs Ability to cultivate and maintain strong relationships across the organization Strong Microsoft Office skills, including advanced skills in Excel and PowerPoint Key Skills: a) 5+ years of experience in APRA Regulatory reporting for an Insurance company b) Knowledge of IFRS 17 c) JDE / ERP or Hyperion experience d) Any Graduate
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Chennai, Tamil Nadu, India
On-site
Primary interface for ECBO BPS Clusters & Clients on Process Risk Reviews / Inherent Risk Reviews (Audits) and Risk assessments. Leading audits with end-to-end ownership of audit planning, work allocation, fieldwork, and report issuance. Identification of Risks across Operational, Contractual & Data Security, Categorization of risks and Vulnerabilities across delivery and support functions. Effectively evaluating the materiality of issues and recommending effective control measures /process improvements to control the residual risks. Preparing comprehensive audit reports and presenting to Senior leadership, and clients (as and when required). Effectively carry out independent root cause analysis and investigations for errors & risk events reported. Ongoing tracking and validation of Corrective / Preventive actions for risk mitigation. Sharing best practices and creating risk awareness among delivery leaders as part of audits and assessments. Communicating with Senior Leadership, Customer Leads, Delivery units, Peers, DERM team members Interacting with Support teams (HR, IT, ISM, Admin) Education/Certification/Experience Requirements Experience in audit /risk management domain. Functional/ operational experience in ECBO BPS domain specially F&A Min 5 years of experience in ECBO Operations/ Risk Management and 18 months in the current role. CAs/MBAs Preferred Key Skills : a) Min 5 years of experience in ECBO Operations/ Risk Management b) Leading audits with end-to-end ownership of audit planning, work allocation c) Any Graduate
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai, Tamil Nadu, India
Remote
Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai, Tamil Nadu, India
Remote
Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR
Posted 1 month ago
4.0 - 9.0 years
10 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Create eCRF specifications, design, develop and unit test and functionally validate clinical trial setup process Create edit check specifications and program or modify checks at study level within EDC Setup different instances of study URL (e.g.: UAT (User Acceptance Testing), production, testing etc.,) Setup and configure user accounts for study teams Setup and manage blinded and unblinded study configurations Be the SME (Subject Matter Expert) for all database related activities Setup, configure, unit test and functionally validate and integrate other modules within the EDC ecosystem such as coding, integration of IRT, safety system, local labs etc., Familiar with custom functions within EDC systems Work closely with EDC vendors regarding any tool related issues in the system Ability to troubleshoot database setup as per study needs Prepare, test and implement postproduction changes as per study needs Archive and retire the study URL after database lock Partner with appropriate team members to establish technology standards and governance models Establish and support business process SOPs. Oversee system delivery life cycle in collaboration with appropriate partners including Clinical Operations, Clinical Supplies, IT (Information Technology), and Quality organizations Be a primary change agent to ensure adoption of new capabilities and business process Be the contact for Clinical Technology vendors to ensure established milestones are met with the highest degree of quality. Work with leaders to resolve issues affecting the delivery of clinical trials Collaborate with standards team in creating standard CRF libraries for study level consumption Work closely with data engineers and data management programmers at study level integration and delivery Lead technology vendor oversight activities. Be a process expert for operational and oversight models.
Posted 1 month ago
4.0 - 8.0 years
10 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Create eCRF specifications, design, develop and unit test and functionally validate clinical trial setup process Create edit check specifications and program or modify checks at study level within EDC Setup different instances of study URL (e.g.: UAT (User Acceptance Testing), production, testing etc.,) Setup and configure user accounts for study teams Setup and manage blinded and unblinded study configurations Be the SME (Subject Matter Expert) for all database related activities Setup, configure, unit test and functionally validate and integrate other modules within the EDC ecosystem such as coding, integration of IRT, safety system, local labs etc., Familiar with custom functions within EDC systems Work closely with EDC vendors regarding any tool related issues in the system Ability to troubleshoot database setup as per study needs Prepare, test and implement postproduction changes as per study needs Archive and retire the study URL after database lock Partner with appropriate team members to establish technology standards and governance models Establish and support business process SOPs. Oversee system delivery life cycle in collaboration with appropriate partners including Clinical Operations, Clinical Supplies, IT (Information Technology), and Quality organizations Be a primary change agent to ensure adoption of new capabilities and business process Be the contact for Clinical Technology vendors to ensure established milestones are met with the highest degree of quality. Work with leaders to resolve issues affecting the delivery of clinical trials Collaborate with standards team in creating standard CRF libraries for study level consumption Work closely with data engineers and data management programmers at study level integration and delivery Lead technology vendor oversight activities. Be a process expert for operational and oversight models.
Posted 1 month ago
2.0 - 7.0 years
10 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Need exposure to Inform or Medidata Rave database Responsible & Accountable for the assigned study conduct activities, in clinical trials Validate clinical trial data to ensure consistency, integrity, and accuracy based on project-specific guidelines. Generate data queries based on validation checks or raise Manual queries to resolve data inconsistencies. To perform reconciliation of data from external sources (e.g. Serious Adverse Events, IWRS, Central Laboratory). SPOC for the study communications Proactively highlight any risks associated with the study along with the mitigation plan. Establish a partnership with the stakeholders at the operational level to work seamlessly to deliver the assigned project/activity as per timelines. Identify process Improvement opportunities and ensure learning is shared Ensure deliverables and/or agreed activities/tasks with customers. are completed with the expected quality. Have worked on Study set-up, Study Conduct, and Study Closeout for various therapeutic areas. Have also worked on writing edit check specifications, CRF completion guidelines, and review and corrections of set-up documents for different versions
Posted 1 month ago
0.0 - 4.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading IT MNC for BANGALORE/ PUNE Location. Job Title: -- Process Executive (VOICE ) Location : Electronic City for Bangalore/ Hinjewadi for Pune Job Type: Full-time Required Skills and Qualifications:--- Excellent verbal communication skills in English Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs.3.00 - 4.00 LPA -- FRESHERS Rs 6.50 LPA -- CANDIDATES WITH 1 YEAR EXP . Benefits:---- Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on any of the given numbers HR AAYSHA --- 9821182649 HR MAHBISH - 9628373764 HR LAIBA - 9654201996 HR LAIBA- 7317049319 HR SIYA -- 7565006262 HR YAGVANSHI - 9821182649 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
Gurugram
Work from Office
Wipro is hiring for an HRO profile in Gurugram. Where graduates, freshers, and Experienced can apply. Salary- 22k to 28k+ 8 to10k Incentives Both side cabs Sat and Sun Fixed Offs Contact: Akash Hada- 8750093731
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157165/ 6357157176 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Please call Nasreen @ 90145 89797 to apply. Minimum 3 Months OF Experience in International Voice Process Mandatory to apply. Excellent verbal communication Skills Helping US customers on calls 5 days/Rotattional Shifts/Cabs Virtual Interview
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Riya: 9628373761 Simran : 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role: Voice Process Location: Noida & Gurgaon Salary: 3Lpa - 6Lpa + Incentives 24/7 Shifts Both Side Cabs immediate joiner's preferred. Communication skills is a must. If Interested Call Nikhil: 9818312193, 8882563423 Time to Call: 11am - 9pm Required Candidate profile Candidate must have good communication skills. Graduate Fresher can apply. Undergraduate must have 6 months of Bpo Exp. to apply. Please don't call for Non Voice profiles. Perks and benefits Incentives Depends upon the process.
Posted 1 month ago
0.0 - 4.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description We Are Hiring For Leading IT Company. Job Locations : Hyderabad- Gachibowli PUNE - HINJEWADI PHASE - 2 BANGALORE- ELECTRONIC CITY Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP FOR FRESHERS SALARY IS Rs 2.77 LPA Language: Proficient in English (Read + Write + Speak )Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Mandatory Language Skill: Prior SD experience and good English speaking skills" Note:- This is a WFO Profile and Candidate should be comfortable working for Hyderabad or Pune because this profile is available for these two locations.DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD ,BANGALORE SD HYDERABAD SD WITH YOUR RESUME . HR YAGYANSHI 9821182648 HR AAYSHA 9821182649 HR MAHBISH 9628373764 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKA 9628373762 #KVC CONSULTANTS LTD ##NO PLACEMENT CHARGES#
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Medwin on 6360064569 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift For More Details: Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Urgent Hiring For International Voice and Chat Experience for 1 year mandate Customer handling , Technical support Immediate Joiners only apply Work From Office Contact - Sunny 7017379244 Required Candidate profile Ability to handle tough situation with customer. Excellent communication skills. Work From Office. 2 ways cab will be provided.
Posted 1 month ago
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