Wipro is hiring - Team Lead - Mapping Operations

Role & responsibilities >> Handles and resolves customer complaints- identify and escalate priority issues. >> Ensures compliance with all company and departmental policies, procedures, and guidelines >> Drive performance for his team and ensure that all client matrices are met as per the SLA, >>Data Analysis - Analyzing data short term long term trends, report generation, graphical >>Work on employee financials (incentives, PBPP), stacks, Weekly, Monthly, Quarterly & Annual >>Identify blockages and recommend improvement opportunities. Deliver sound, SMART recmn >> Handled team size of 15 to 25 Head Count. Preferred candidate profile Strong experience in mapping tools (Google Maps, GIS, or related platforms) • Hands-on knowledge of digital mapping, map editing, and annotation tools • Prior team handling/people management experience • Good understanding of quality metrics and mapping standards • Strong communication and reporting skills