3275 Windows Jobs - Page 3

The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to Link Group policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with Link Group security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with Link Group security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support Link Group assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisations behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc. The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to Link Group policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with Link Group security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with Link Group security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support Link Group assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisations behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc.

OLOID stands at the forefront of physical identity management and automation, offering state-of-the-art passwordless and automation solutions for enterprises. OLOID s objective is to establish a unified security framework by integrating with HR, IT, and various cyber and physical systems, thus enabling a unified digital identity across the organization and the day in the life of the deskless workers. Headquartered in Sunnyvale, CA, OLOID is a fast-growing venture-backed by Dell Technologies Capital, Honeywell Ventures, Okta Ventures, and Emergent Capital. Job Description: We are looking for a highly skilled Senior Windows Developer with solid experience in C#/VC++ and some understanding of the Windows SDK. The ideal candidate will have a proven track record of developing complex Windows applications and a strong foundation in networking and Windows programming. Experience in Creating Desktop UIs and Windows services is essential. Key Responsibilities: Design, develop, and maintain advanced Windows applications using C#/VC++ and the Windows SDK. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in existing applications. Stay up-to-date with the latest Windows development technologies and security trends. Contribute to the integration of network services and understand networking protocols. Participate in code reviews and adhere to professional coding standards. Qualifications: Proven experience as a Windows developer with strong skills in C#/VC++. Comprehensive understanding of the Windows SDK and its application in development. Solid foundation in networking principles and experience with Windows security features. Excellent problem-solving skills and attention to detail. Ability to work independently and in a team environment.

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause analysis for recurring issues. The ideal candidate will be a proactive problem solver, skilled in cross-functional coordination, and comfortable navigating complex technical environments. As Critical Incident and Problem Manager, You Will Drive all major incidents to resolution as quickly as possible. Provide coordination across all support teams to ensure the timely resolution of incidents. Provide timely, regular, and comprehensive updates to key stakeholders. Review incidents to ensure that they are documented correctly in the Incident report as per the Incident Management process. Participate in regular incident meetings to review open incidents and drive timely closure. Perform post-incident review for major incidents to capture lessons learned and ensure closure of improvement plans. Create an incident report for key stakeholders containing an executive summary and the incident timeline. Track and report all critical incident management-related KPIs. Run root cause analysis meetings to identify issues, lessons learnt, and preventive actions. Work with various support teams to drive problem tickets to closure. Track follow-up actions, ensuring timely closure of problem tickets. Perform analysis to identify and register problem tickets. Gatekeeper of all known errors. Track and report all problem management-related KPIs. As a Critical Incident and Problem Manager, You Need Bachelor s degree in Business, Computer Science, or related discipline required or equivalent work experience. 5 to 7 years managing complex IT initiatives in a global enterprise environment. Experience in technical incident and problem management in a highly dynamic global organization. Experience in Infrastructure (Storage, Network, Windows, Linux, etc), information security, and/or web/application/middleware services. A good understanding of business processing operations (BPO) is a plus. Strong communication skills and able to articulate complex matters in a concise manner to non-technical audiences. Good interpersonal skills with the ability to manage different internal teams well. Strong analytical skills and able to deal with complex technical and process subject matters. Self-motivated and able to work independently. ITIL certification is required. ,

Job Posting Title: Pipeline Technical Director Req ID: 10114133 Job Description: Position Summary The Pipeline TD is responsible for developing and maintaining software tools, providing front-line support to artists, and general troubleshooting of the CG pipeline in a fast-paced, feature film visual effects production environment. The primary focus is ensuring artist efficiency. Receives day-to-day direction and priorities from show CG Supervisor; reports to R&D supervisor for technical and career guidance. Primary Responsibilities and Accountabilities Develop pipeline and asset management tools to meet immediate, show-directed production demands, ensuring facility-wide consistency as directed by show and technical supervisors. Help maintain a wide array of existing workflows and scripts. Provide front-line production support across a wide range of disciplines, troubleshoot assets and shots, and help artists with general problem-solving. Monitor email requests, package up problems and redirect to the appropriate engineering team. Test and validate tools and techniques in production. Work closely with engineering teams in testing, and releasing new and modified software systems. Act as an on-call resource for show production staff. Collaborate effectively with artists, production supervisors, and technical staff across ILM studios in San Francisco, Vancouver, Singapore, and London. When not crewed to shows, serve on software teams working on projects that improve the efficiency of asset setup, caching, and shot-data handoff between artists across the entire pipeline. Identify day-to-day priorities in conjunction with show supervisors; act autonomously. Work primarily on tools of a high degree of complexity, requiring broad understanding of the larger pipeline. Assist junior Pipeline TDs in providing front-line support; resolve complex user errors; guide Pipeline Engineers and R&D with debugging technical issues. Develop comprehensive knowledge of software and systems; contribute to evolving standards and conventions used in production. Update documentation for the pipeline and tools to reflect any changes that are made. Education/Experience Bachelor s degree or equivalent in Computer Science or a related technical field. Demonstrated experience developing and maintaining tools for use in a computer graphics environment. At least 5 years production experience in visual effects for film, commercials or television. Required Skills/Competencies Proficiency in Linux Advanced Python scripting required Experience in one or more of Maya, Nuke, Houdini, Mari, Katana, RenderMan or similar Ability to communicate cross-discipline and provide innovative solutions to pipeline issues. Detail oriented and strong self-sufficient troubleshooter. Thorough understanding of the entire visual effects process, from shooting to modeling and texturing, animation, rendering and compositing Preferred Skills/Competencies Experience with production database systems Experience with C, C++ Experience with Windows development and applications such as 3ds max a plus. JoinILM Note: The title and level will be determined commensurate to experience. Job Posting Segment: ILM Mumbai Job Posting Primary Business: ILM Mumbai Primary Job Posting Category: Art & Media Pipeline - Studios Employment Type: Full time Primary City, State, Region, Postal Code: Mumbai, India Alternate City, State, Region, Postal Code: Date Posted: 2025-02-19

Job Title: Sr. Infrastructure and Platform Engineer Job Code: 9284 Country: IN City: Mumbai Skill Category: IT\Technology Description: Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com This position will be part of the Group Platform Service and Engineering Platform Infrastructure Engineer team and will fit within the existing Engineering and Site Reliability Engineers. Within the team we will have, Software Engineers Developers, and Site Reliability Engineers, and a thin layer of Operations, forming a true DevOps team. The Engineering team member will be expected to work with peers in India and other global regions to enhance and maintain the existing GUI Application in Unity Core Services. He/ She must have solid development knowledge and hands on experience working as senior developer and individual contributor. Below are the key responsibilities of the Associate role: Analysing user requirements and creating/adapting software solutions that meet those requirements. Developing and maintaining software systems using programming languages such as C# WPF, .Net and Java script. Master in Windows development and familiar with related development tool. Basic knowledge/ familiarity in Python, Java, with DevOps culture, and Maven will be advantage. Collaborating with crossfunctional teams to ensure that software systems are delivered effectively and meet quality standards. Documenting software design, development, and maintenance processes to facilitate knowledge transfer and maintenance. Keeping up to date with new technologies and industry trends to ensure that software systems remain competitive. Developing and maintaining technical documentation, including user manuals and technical specifications. Troubleshooting issues that arise with software systems and working to resolve them as quickly as possible. In addition to these technical responsibilities, possess strong communication skills and be able to work collaboratively with others. Senior software engineers are also meant to mentor or training junior engineers, and for providing guidance to project managers and other stakeholders. Skills and qualifications: A bachelor s degree in computer science, information systems, or a related field, or equivalent work experience. Hands on experience in programming languages and tools, such as C# WPF, .Net, JavaScript. Experience with Windows programming. Must be familiar and worked with YAML, JSON, XML markup languages. Experience working with Change Management Requests and Incidents. Exposure to agile development practices. Enthusiasm and ability to learn and apply new technologies. Strong analytical problemsolving skills. Strong communication skills for cross team collaboration. Ability to influence business and IT stakeholders for continuous improvement. Demonstrated skills in working across multifunctional teams to bring increased business value through seeing the bigger picture, collaboration and alignment of diverse needs. A strong communication and interpersonal skills, with the ability to communicate effectively with technical and nontechnical audience, as well as influence and negotiate with stakeholders. Preferred Skills Experience of working in Financial IT 5+ years of development experience with C# WPF, along with basic knowledge in Java, Maven build tools. Experience in Postgress or MySql database. Experience integrating RESTful APIs.

Minimum Qualifications Bachelors degree BE (IT/CE/EC), MSc (IT), MCA or equivalent is preferred Certification Okta, Duo Certified administrator 6-8 years of IT Infrastructure Operations 3-4 years of position specific experience 3-4 years of Project/Client Engagement and Customer Facing Experience in design, implementation, administration of Identity & Access Management Experience of Access Management Platform Okta, Duo, Active Directory, Microsoft Entra, Ping Identity Experience in Application Integration with SSO/2FA On premise, Cloud & third party hosted platform applications Experience in authorization protocols SAML, OAUTH, OIDC, openID Experience in scripting Opensource, Windows Powershell, Python Preferred Qualifications Excellent written, verbal and presentation communication Excellent customer service Innovative and analytical problem solving Entrepreneurial and forward thinking Experience supporting clients and executives

FIXED CTC will be INR 12000 for female and INR 14000 for male Holidays: Sundays & public holidays are fixed Job Description Roles and Responsibilities Clean and sanitize office areas including workstations, meeting rooms, reception, pantry, and washrooms Dust and wipe down furniture, desks, windows, and equipment Wipe the staircase area & outside office surroundings Mop and sweep floors regularly Empty trash bins and ensure proper waste disposal Replenish supplies in washrooms and pantry (e.g., hand wash, sanitizer) Maintain cleanliness of the kitchen/pantry area; assist in serving tea/coffee if needed Assist in setting up meeting rooms before and after meetings Notify management of any repairs or replacements required Ensure cleaning equipment and materials are used properly and stored safely Clean the toilets and bathrooms and maintain the neatness everyday Requirements: Candidate preferred from a nearby location to Kavoor. If far from Kavoor, the should be willing to travel. Previous housekeeping or cleaning experience preferred. Ability to handle cleaning equipment and chemicals safely. Physically fit and able to carry out moderate physical tasks. Trustworthy, punctual, and responsible. Good hygiene and grooming standards.

About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? If you re passionate about enabling customer success through leading and facilitating successful deployments of our highest value accounts, this role is for you. SentinelOne is growing its Customer Success team and looking for a technically skilled project manager. Responsibilities include managing project milestones and timelines in coordination with the customer as well as with internal cross-functional resources in Technical Account Management, Product Management, and Professional Services. The role requires facilitating a partnership between our customers and internal teams to define and implement project KPIs and parameters that will realize optimal time to value and enable long-term success and growth. What will you do? The key responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive deployment experience for customers throughout their solution adoption phase. Additional responsibilities will include regular cadence reporting on key metrics as defined by CS leaders (ex, indicators of feature adoption or deployment progress), pre-sales support on services, and collaboration with service delivery teams to tailor service offerings to client requirements. Onboard key customers through full deployment, with a focus on structured project management combined with white-glove relationship management. Work cross-functionally within SentinelOne with Support, Product Management, Engineering & other teams to provide customers with insight while advocating for their needs Communicate expectations, project timelines, requirements, and potential blockers to key stakeholders, both internal and external Lead the deployment project teams in removing obstacles and addressing technical challenges when necessary, including ensuring issues are escalated and actively managed Expand the client engagement by collaborating with key decision-makers and stakeholders to understand their requirements and continually position our services as the optimal solution for net new, upsell, and renewal opportunities. Strategic Pre-Sales Support on Services: Collaborate with the Sales, Solution Engineering, & Customer Success Management and service leaders to help with the positioning of our Services offerings and meet sales targets while ensuring right-fit . Achieving trusted advisor status by understanding all aspects of the Services portfolio, including MDR, DFIR, Threat Hunting, Strategic Advisory, and Deployment Services. Demonstrate the value of service positions by executing compelling presentations and demonstrations of our services to prospective clients. Articulate the value proposition of our Services and how they address specific client needs and challenges. Collaborate with the service delivery teams and customers to ensure alignment between sales, solution engineering, and service execution, and when relevant, provide initial scoping along with the Services team. What skills and knowledge should you bring? At least 7 years of prior experience at an enterprise software company (preference to those with Endpoint Protection experience) in related roles (Customer Success, Support, Training, etc.) Experience with managing highly complex implementations and technical engagements for a diverse set of customers, including identifying customer requirements Customer-focused with experience in customer-facing roles (Customer Success, Support, Professional Services, Customer Onboarding, etc.) Experience with Salesforce and with project management tools like Asana/Atlassian. Requirement for an existing understanding of customer IT/security architecture and continued learning related to the technical landscape and deployment specifics of SentinelOne product and service offerings Knowledge of security technologies, architecture, and operations and experience in advising customers on best practices Knowledge of Windows, MacOS and Linux operating systems as well as containerized environments Display a talent for building strong relationships and managing customer expectations resulting in high customer satisfaction Cross-functional excellence with a track record of getting teams to work together on accomplishing complex operational goals Ability to lead, support, and drive on-going projects and meet deadlines in a complex and dynamic environment Impeccable written and verbal communication skills Thrives in a multitasking environment and can adjust priorities on-the-fly Strategic and creative thinker with well-developed problem-solving and analytical skills Experience with a structured project management methodology which may include; Agile Methodologies (Including Scrum or Kanban), Lean, Traditional Waterfall, Six Sigma, PMBOK, or a hybrid of these or other methodologies Experience in the IT or Cybersecurity industry, especially Endpoint Security and SIEM, with host base (endpoint agent) security solutions is preferred Why us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. Industry leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Disability and life insurance Employee assistance program Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events

Key Responsibilities: A day in the life of an Infosys Equinox employee As part of the Infosys Equinox delivery team your primary role would be to ensure effective Design Development Validation and Support activities to assure that our clients are satisfied with the high levels of service in the technology domain You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers You would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you We are looking for experienced Project Management Engineers who have the passion managing the Software Projects in initiating to the delivery of the project from the biggest retail brands in the world The ideal candidate will have a very strong knowledge on project management cycle and demonstrated experience in Software Project Management Experience with e commerce and mobile commerce applications is desired Technical Requirements: Primary skills Process Agile Kanban Process Development Methodology Scrum Process Project Management Infosys High Maturity project planning and execution Process Project Management Project Management Desirables Domain Retail Vendor Managed Inventory Food Beverages Domain Sourcing Procurement Procurement Spend Analysis Vendor Management Technology Microsoft Technologies Windows Presentation Foundation Technology Oracle Cloud Service Cloud Additional Responsibilities: Project Management fundamentals Project Lifecycles on development maintenance projects estimation methodologies quality processes Knowledge of one or more programming languages knowledge of architecture frameworks and design principles ability to comprehend manage technology performance engineering Domain Basic domain knowledge in order to understand the business requirements functionality Ability to perform project planning and scheduling manage tasks and coordinate project resources to meet objectives and timelines Ability to work with business and technology subject matter experts to assess requirements define scope create estimates and produce project charters Good understanding of SDLC and agile methodologies is a pre requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Preferred Skills: Foundational->Agile->Kanban,Foundational->Development Methodology->Scrum,Technology->Big Data - NoSQL->MongoDB,Technology->Cloud Platform->Azure Networking Services,Technology->Cloud Platform->Microservices,Technology->Cloud Security->AWS - Infrastructure Security->AWS Network Security Groups (NSG),Technology->Container Platform->Docker,Technology->Container Platform->Kubernetes,Technology->Cloud Platform->Databases on Azure->Azure Database for MySQL,Technology->Java->Java - ALL,Technology->Java->Springboot

Key Responsibilities: As Infra AI Automation SME you will work on CI CD implementations and Automation through ansible Terraform puppet Kubernetes PowerShell with hands on Infra technologies On prem and Cloud infra technologies Design develop and implement Terraform configurations for provisioning and managing cloud infrastructure across various platforms AWS Azure GCP etc Create modular and reusable Terraform modules for consistent and efficient infrastructure management Automate infrastructure deployments and lifecycle management including provisioning configuration and updates Integrate Terraform with CI CD pipelines for seamless and continuous deployments Troubleshoot and debug Terraform code to identify and resolve issues Stay up to date with the latest Terraform features and best practices Collaborate with developers DevOps engineers and other stakeholders to understand requirements and design optimal infrastructure solutions experience with Terraform including writing and deploying infrastructure configurations Strong understanding of IaC principles and best practices Proficiency in scripting languages like Python or Bash for writing Terraform modules and custom functionality Document Terraform configurations for clarity and maintainability Technical Requirements: At least 6 years of experience in Infra Automation Tools Proven experience in designing developing and implementing automation solutions for infrastructure tasks Strong proficiency in one or more scripting languages relevant to infrastructure automation e g Python Bash PowerShell Hands on experience with infrastructure as code IaC tools such as Ansible or Terraform Familiarity with configuration management tools e g Ansible Chef Puppet is highly desirable Good working knowledge on Dockers or Kubernetes Understanding of IT infrastructure components servers networking storage cloud Experience with integrating automation with existing IT management tools Additional Responsibilities: Good Communication skills Good analytical and problem solving skills Preferred Skills: Technology->Microsoft Technologies->Windows PowerShell,Technology->Infra_ToolAdministration->Infra_ToolAdministration-Others,Technology->DevOps->Continuous delivery - Environment management and provisioning->Ansible,Technology->Container Platform->Docker,Technology->Container Platform->Kubernetes

Join us as a Middleware Messaging Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Middleware Messaging Engineer you should have experience with: IBM MQ: Proficiency in configuring, managing, and troubleshooting IBM MQ and MQ clusters IBM App Connect Enterprise (ACE): Knowledge of ACE components and managing integration solutions using IBM ACE Strong understanding of Messaging technologies like Kafka, IBM MQ, IBM ACE, Redhat Active MQ, etc. Strong knowledge of Linux, Windows operating systems along with High Availability module like Veritas Clustering(VCS), Microsoft clustering(MSCS) etc. . Networking : Basic understanding of networking concepts and protocols. Security: Strong knowledge of security practices related to messaging systems, including SSL/TLS and authentication mechanisms. Programming skills in Shell script, Python, Ruby etc. will be an added advantage. Working knowledge on delivering automation solutions via shellscript and building pipelines with Jenkins/GitLab. Ability to provide technical leadership to solve complex technical problems. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams. A strong work ethic - team player, creative, passionate, and disciplined. Some other highly valued skills may include: Working knowledge of release and change management processes (ITIL) - Change management, Incident Management and Problem management. Working knowledge of product lifecycle management DevOps Practices: Familiarity with DevOps tools and practices, including CI/CD pipelines. Understanding of enterprise design principles to build secure, fault-tolerant, and scalable systems. Good knowledge of any one configuration management tools such as Ansible, Chef, Terraform. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Manager CyberArk Endpoint Privilege Manager (EPM) Results-driven CyberArk EPM Specialist with 7-10 years of hands-on experience in designing, implementing, and optimizing Endpoint Privilege Manager solutions. Proven track record of developing and managing EPM policies, configuring conditional access, and enabling Just-In-Time (JIT) access for global enterprise environments. Strong analytical thinking, ability to solve complex problems, troubleshooting mindset, user onboarding, and developing metrics/dashboard expertise. Experienced with Big 4 consulting engagements or delivering Cyber Ark security transformation projects for Fortune 500 clients is a plus. Experience Deployed and maintained CyberArk EPM environment with a focus on least privilege enforcement and endpoint protection Led EPM implementations for global clients, including developing and deploying custom EPM policies tailored to user personas and risk levels. Designed and configured Conditional Access Policies integrated with Azure AD and custom scripts to enforce context-based elevation rules. Spearheaded the onboarding of endpoints across Windows, Mac, and Linux platforms into CyberArk EPM. Implemented Just-in-Time elevation for admin tasks, significantly reducing standing privileges and lateral movement risks. Worked closely with SOC and IAM teams to ensure alignment with enterprise security policies and compliance standards. Assisted in the development of automation scripts and policy templates to streamline onboarding and policy rollout. Collaborated with GRC teams to document EPM controls for audit and compliance reporting. Conducted policy tuning sessions with application owners and end-users to reduce false positives and ensure productivity. Built real-time dashboards and weekly reporting metrics to track privileged activity, policy hits, exceptions, and threats. Acted as the primary escalation point for EPM-related troubleshooting, resolving issues within SLA targets. Provided EPM training and knowledge transfer to internal security and IT teams. Core Competencies EPM Policy Design & Deployment Conditional Access Configuration Just-In-Time (JIT) Access Enablement Application control and Whitelisting/Blacklisting Threat Protection and Endpoint hardening Security Dashboarding, Reporting & Metrics User Onboarding & Lifecycle Management Incident Response & Troubleshooting Scripting & Automation using PowerShell or Python Integration with SIEM, MDR and EDR Regulatory Compliance (NIST, HIPAA, ISO 27001) Cross-functional Collaboration (IT, SecOps, GRC) Education: Bachelor s degree in computer science. CyberArk Certified Delivery Engineer (CDE) certification is a plus. 7 10 years of IT security experience, with at least 5 years in CyberArk EPM Experience onboarding a wide range of privileged accounts (OS, DB, cloud, apps) Experience with Active Directory, LDAP, and MFA integration Experience with SCA-related scripting (PowerShell, Python, REST API)

Join us as a MSSQL Database-Site Reliability Engineering at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a MSSQL Database-Site Reliability Engineering you should have experience with: Willingness to learn and investigate new products. Experience with setup/configuration/support of SQL Server 2014, 2016, 2017, 2019, 2022. Proven track record of implementing and leading SRE practices across large organizations or complex teams. Expert-level knowledge of telemetry, monitoring, and platform observability tooling (e. g. , ESAAS etc) with experience in customizing and scaling these solutions. Experience in implementing modern DevOps and SRE practices in enterprise environments. Proven expertise in SQL query optimization and database performance tuning at scale. Experience with DevOps automation tools such as Code versioning (git), JIRA, Ansible, Containers and Kubernetes , database CI/CD tools and their implementation. Hands-on as DevOps on Ansible, Python, T SQL coding. Experience configuring and all components of the MS SQL set Core DB engine and SSRS, SSAS, SSIS, Replication topologies, AlwaysOn, Service Broker, Log Shipping, Database Snapshots etc and Windows Clustering. Must have extensive experience as Production support SQL Server DBA - strong experience in large, high volume and high criticality environments. Database maintenance and troubleshooting. Must exhibit in-depth expertise in solving database contention problems (dead locks, blocking etc). Demonstrate extensive expertise in performance tuning including both query and server optimization. Expert knowledge of backup and recovery. Good knowledge on PowerShell scripting. The resource would be handling major escalated incidents, complex problem record. This includes periodic review of systems, capacity management, on boarding new services, patching coordination & maintain good health of these. Take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and Industry knowledge. Driving Automations agenda - Identifying the possibility of automation in database area and work to deliver it. Some other highly valued skills may include: Desirable experience on database automation will be preferred. Strong skills in designing and delivering platforms to hosts SQL server, covering HA and DR, at Enterprise scale. Experience with tape backup tools like TSM/TDP/DDBoost/BoostFs/Rubrik etc. Knowledge of the ITIL framework, vocabulary and best practices. Understanding of Cloud Based Computing particularly RDS\\Azure. Expert in system configuration management tools such as Chef, Ansible for database server configurations. Expert expertise with scripting languages(e. g. PowerShell, Python) for automation/migration tasks. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment. The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions ABOUT THE ROLE: As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles. Key Responsibilities: Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments. Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite. Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team. Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools. Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls. Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding. Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues. What Makes You a Great Fit ? Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role. Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows. Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access. Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management. Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset. Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members diverse needs. We are One Team, committed to transparency and ensuring everyone s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tides Recruitment Privacy Notice .

In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotalitys Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries. While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success. When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights. Not all companies are made equal, and at Next Gear Solutions this adage could not be more true. The team at Next Gear Solutions has reimagined restoration job management for contractors in a modern world and helps insurance carriers codify their best practices into actionable solutions. Restoration contractors and adjusters work in extreme conditions to service their customers, and we believe it s our responsibility to help any way we can, so our tools that are as mobile as the phones they carry. We offer more than just software: we start with feature-rich products and back those up with five-star service and support. Next Gear Solutions is looking for a Software QA Engineer well versed in developing, documenting, and executing tests to ensure the delivery of a quality business application software product. This position will involve testing and analysis of mobile applications and websites and their coding, writing test cases, test execution including identification and tracking issues through resolution. This position may also involve the following: participation in developing and refining user requirements, working on cross-functional teams (both internally and externally), building/deployment of new code lines in a product, and releasing innovative software solutions to potential and existing customers. Must develop and adhere to quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout the development lifecycle. Job Qualifications: Minimum Qualifications Relevant college course work or experience in engineering or related discipline Experience with testing web based applications Excellent written and oral communication skills Strong organizational, planning, and analytical skills The ability to manage multiple priorities and projects simultaneously Familiar with multiple web browsers and OS platforms Proficiency in diagnosing, reporting, tracking, and resolving quality issues Superb communication skills, with the ability to work independently as well as part of a team An ability to rapidly triage technical issues Experience with Windows services Ability to understand/translate business needs into appropriate testing of software solutions Ability to decompose internal and customer requirements into detailed test cases for functional and regression test execution Ability to provide occasional after-hours test and/or deployment support Candidates must be professional team players who have a competitive fire and passion about quality and how business processes work and interact. In addition, candidates need to be quick learners who apply their testing skills while exhibiting leadership in process re-engineering and in the implementation of process, technological, and organizational changes Skills preferred for this position: Programming and/or database skills are a plus. Experience with client-server architecture 2 or more years working with Windows SQL Server Agile methodologies (scrum) LINQ and/or SQL

Overview ormation Security Analyst: Develops and executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. Researches attempted or successful efforts to compromise systems security and designs countermeasures. Maintains hardware, software and network firewalls and encryption protocols. Administers security policies to control physical and virtual access to systems. Provides information to management regarding the negative impact on the business caused by theft, destruction, alteration or denial of access to information and systems. Job Code Tip: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Individuals whose primary focus is on developing, testing, debugging and deploying code or processing routines that support security protocols for an established system or systems should be matched to the appropriate Programmer or Programmer/Analyst family in the Information Technology/MIS functional area. Responsibilities Should have process knowledge and technical knowledge on any of the SIEM tools ( like Qradar, LogRhythm, AlienVault, Splunk etc). L2/L3 level is added advantage. Should have process knowledge and technical knowledge in AV tools like Symantec, McAfee, Trend Micro etc. L2/L3 level is added advantage. Should have knowledge in managing Vulnerability tools and various remediation efforts. Review security logs generated by applications, devices and other systems, taking action or escalating to appropriate teams as needed. Enforce incident response service level agreement. Work with the global IT Security team to analyze, test and recommend tools to strengthen the security posture of the company Create and maintain operational reports allowing IT management team to understand the current and historical landscape of the IT security risks Vulnerability management assessment and remediation Participate in daily and ad-hoc meetings related to cyber security, controls and compliance, processes and documentation related tasks Research the latest information technology (IT) security trends Help plan and carry out an organization s way of handling security Develop security standards and best practices for the organization Recommend security enhancements to management or senior IT staff Document security breaches and assess the damage they cause. Performs other duties as assigned Qualifications B. Tech, B.E or M.C.A 2-5 years Experience working in a Security Operations Center 2 years minimum in the computer industry Knowledge working with complex Windows environments Knowledgeable in various security frameworks such as NIST 800-53 / NIST 800-171 / ISO27001 Knowledge in design and administration of security tools Good written and verbal communication skills","location_name":"OSI Systems Pvt Ltd" , "street_address":"International Tech Park1st Floor, Atria Block, Plot no: 17 Hitech City Layout",

JOB SUMMARY The SOC L1 position involves supporting the protection and monitoring of critical infrastructure from cyber threats within the security operations center. This role contributes to the continuous operation and resilience of industrial control systems (ICS) and Operational Technology (OT) environments by assisting in incident response, threat analysis, and the application of security measures specifically designed for renewable energy generators OT networks. ROLE AND RESPONSIBILITIES Monitor OT networks for security threats and vulnerabilities, assisting in incident responses. Manage user provisioning, including creating and maintaining user accounts, modifying permissions, and managing access control lists. Execute standard operating procedures and adhere to company policies. Maintain system integrity through routine management of backup and recovery services, file and disk management, and virus protection. Engage with internal and external stakeholders to troubleshoot and resolve issues, ensuring timely resolution. Perform design, implementation, and administration of complex computing environments in power generation, involving systems like Windows servers and workstations, network and security hardware from Hirschmann, Palo-Alto, and Cisco, communications via ISP services, storage solutions such as SQL and historians, and substation hardware including SEL, along with UPS and PDU systems. Evaluate and review host, system, and network configurations for newly acquired sites, recommending improvements. Regularly review security, antivirus, traffic, and event logs to ensure optimal operation and security compliance. Report on project & ticket statuses and participate in staff and client meetings as required. Execute assigned work orders, including support tickets and project tasks, to fulfill obligations under Managed Services Provider (MSP) and Managed Security Services Provider (MSSP) contracts for both new and existing customer facilities. Perform routine and scheduled maintenance, address break/fix issues, act as a subject matter expert for programs and products offered and respond to emergent conditions across the fleet. Execute vulnerability assessments using scanning software, implement mitigation plans for vulnerabilities, and review security, antivirus, traffic, and event logs. Adhere to cybersecurity and information security procedures, guidelines, and policies, and edit Access Control Lists and security policies. QUALIFICATIONS: Technical degree or 3 years of relevant OT experience; direct or indirect service experience preferred. Experience in NERC CIP-regulated environments, compliance programs, or standard-driven environments such as PCI-DSS, NIST, ISO-27001. Knowledgeable in server hardware, OS management, networking, cybersecurity, and data storage and recovery. Strong analytical skills with the ability to manage multiple tasks and remain calm under pressure. Effective communication and organizational skills, with a proven ability to work collaboratively and make decisions independently. WORKING CONDITIONS: Floating Role: This position is based in India and requires flexibility to adapt to various schedules as needed. Shift Work: This role operates on a PM shift as part of a 24/7 operation center, requiring staff to work evenings into late nights, including weekends and holidays. PREFERRED EXPERIENCE: Experience working in a SOC, NOC, or similar operation center. Background in network and infrastructure design, deployment, or maintenance, with a focus on power generation, especially renewable energy. Work experience in at least one of the following areas:- SCADA and SCADA historian design, deployment, or maintenance

About the Role Abnormal AI is seeking a Service Desk Supervisor to enhance our IT team. As a rapidly expanding cybersecurity firm, our focus is on scaling technology support processes while ensuring a secure environment that optimally balances superior security practices with user experience and productivity. In this pivotal role, you will manage our IT support team in India, driving efficiency in technical issue resolution and maintaining our high standards of customer service. You will leverage trend analysis and data-driven dashboards to monitor performance metrics, enabling informed decision-making that enhances user support and satisfaction in a remote work setting. Key Responsibilities Trend Analysis & Dashboard Development: Utilize data-driven dashboards to analyze support trends, identify patterns, and report insights that inform service improvements and strategic decisions. Team Leadership: Lead and motivate a remote technical support team, fostering a culture of excellence and accountability while ensuring effective use of tools like ServiceNow, Google Workspaces, MacOS, Windows, JAMF, Intune, Slack, and Zoom. Process Optimization: Drive continuous improvement by analyzing current processes and implementing optimized workflows that enhance efficiency and support quality. KPI Definition & Monitoring: Define, implement, and track key performance indicators (KPIs) to measure the effectiveness, efficiency, and satisfaction of end-user services, continuously identifying areas for enhancement and corrective actions. Cross-Functional Collaboration: Work closely with IT engineering, Security, and HR to ensure seamless delivery of solutions that support the entire employee lifecycle, from onboarding to offboarding. Vendor Management: Manage relationships and contracts with vendors related to end-user support tools and services, ensuring alignment with organizational goals. Forecasting & Resource Management: Oversee computer inventory management, including resource allocation and procurement, while forecasting hardware and software expenditures based on current and future needs. Who You Are Strong communicator with excellent documentation and reporting skills. Collaborative team player capable of motivating and developing a diverse team. Results-oriented, adaptable, and thrives in a fast-paced environment. Intellectually curious and committed to continuous improvement, always seeking to enhance service quality through innovative solutions. Must Haves 7+ years of experience in IT support or end-user services. Bachelor s degree in Computer Engineering, Information Technology, Business Administration, or a related field. Proven experience in a global and remote-first work environment. Nice to Have ITIL Certification. Familiarity with hardware as a service (HaaS) partnerships. Experience with Apple Business Manager and Automated Device Enrollment. Join us at Abnormal AI to make a meaningful impact on our user support processes and contribute to our mission of delivering exceptional cybersecurity solutions! #LI-AT1

No of years experience 8 10 Years Detailed job description - Skill Set: Responsibilities : Looking for Oracle APPS DBA to Perform installation, Instance Management, Backups ,configuration, and upgradation of Database on all environments. Manage database objects like tablespace, user, table, Index, roles, privileges, profiles, DB Links, materialized views, partitioning, synonyms, sequences, views and indexes and other database objects etc. Create physical/logical standby database and performing switch-over and fail-over. Drive performance & tuning, monitoring the performance using tools. Required Technical and Professional Expertise : Minimum 8 years total experience in IT Industry Experience in installation, configuration and upgradation administration on Windows and UNIX environments to support Oracle DB along with RAC. Ability to implement High Availability, Workload Management and Fail Over, Disaster recovery and performance tuning. Responsible for managing and supporting Oracle APPS database platforms/ Instances. Installing, configuring, upgrading, and maintaining database instances Recommending and implementing database security policies/patches Recommending and implementing database backup, recovery, and redundancy strategies Implementing automated monitoring to ensure proactive handing of issues. Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance. Recommending best practices and performing other tasks assigned by the supervisor. Should have sound communication skills with management, development teams, vendors, and systems administrators. Should be able to work independently on P1 issues and prepare RCA documents. Mandatory Skills(2-3)ONLY Oracle Apps DBA

" About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause analysis for recurring issues. The ideal candidate will be a proactive problem solver, skilled in cross-functional coordination, and comfortable navigating complex technical environments. As Critical Incident and Problem Manager, You Will Drive all major incidents to resolution as quickly as possible. Provide coordination across all support teams to ensure the timely resolution of incidents. Provide timely, regular, and comprehensive updates to key stakeholders. Review incidents to ensure that they are documented correctly in the Incident report as per the Incident Management process. Participate in regular incident meetings to review open incidents and drive timely closure. Perform post-incident review for major incidents to capture lessons learned and ensure closure of improvement plans. Create an incident report for key stakeholders containing an executive summary and the incident timeline. Track and report all critical incident management-related KPIs. Run root cause analysis meetings to identify issues, lessons learnt, and preventive actions. Work with various support teams to drive problem tickets to closure. Track follow-up actions, ensuring timely closure of problem tickets. Perform analysis to identify and register problem tickets. Gatekeeper of all known errors. Track and report all problem management-related KPIs. As a Critical Incident and Problem Manager, You Need Bachelor s degree in Business, Computer Science, or related discipline required or equivalent work experience. 5 to 7 years managing complex IT initiatives in a global enterprise environment. Experience in technical incident and problem management in a highly dynamic global organization. Experience in Infrastructure (Storage, Network, Windows, Linux, etc), information security, and/or web/application/middleware services. A good understanding of business processing operations (BPO) is a plus. Strong communication skills and able to articulate complex matters in a concise manner to non-technical audiences. Good interpersonal skills with the ability to manage different internal teams well. Strong analytical skills and able to deal with complex technical and process subject matters. Self-motivated and able to work independently. ITIL certification is required. ","

To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the (L1- Service Desk): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide (24*7). Experience troubleshooting and configuring desktop hardware and associated peripherals. Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills is must. Ability to multitask well. Real time Ticket creation and documentation. Ability to perform tasks within SLA s. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the SOP s / KB s related to the issue and the relevant details provided by customers. Walk the customer through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures & KB articles. Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues faster. 24/7 rotational shift. What you will bring to the team: Experience - 0- 0.6 months in IT Support Education - Bsc (IT, Computer) or B.Tech / BE, BCA, M.Tech , MCA, Msc (Computer) Reporting - Team Lead

Role: SOC Analyst Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! The Security Analyst works on the detection and response for potential security incidents on the Smith & Nephew network, systems, and applications. This includes technical analysis and incident management, communications, and reporting. The role works with the Global SOC Manager. The work includes partnering closely with other functions within Information Security, with outsourced tier 1 SOC functions, with the wider IT team including Service Desk, as well as with HR, Legal, Procurement, and other functions. The role interacts with end users and technical resolver teams within Smith & Nephew as well as outsourced suppliers. The working hours are Monday to Friday (11AM - 8PM IST). What will you be doing? Complete alert and incident response activities following standard runbooks and processes, with work to include the initial triage and analysis, recording of the incident with all relevant details to high standards, and documenting all containment and response actions. Uses Smith+Nephew technology platforms and security tools to conduct investigations such as threat hunting or other proactive investigations outside the incident process. Write comprehensive reports including assessment-based findings, outcomes, and propositions for enhancements such as new detection plays, new runbooks or playbooks, process improvements, or tuning detection rules. Mentoring and coaching other team members, sharing skills and experience to enable higher levels of performance. Provide technical domain expertise to projects and initiatives aimed at improving the capability and maturity of Smith & Nephew information security practices. What will you need to be successful? Bachelor s degree in Computer Science or a related subject preferred or equivalent experience. Licenses/Certifications: Relevant entry- or mid-level security certifications are advantageous but not required. Job-specific training will be provided. Experience: At least 4 years of experience in a relevant Information Security role. Experience working hands-on with SIEM and EDR/XDR technologies for the identification and response to existing and emerging threats. Familiar with MITRE ATT&CK for the identification and mapping of attacker tactics, techniques, and procedures (TTPs). Familiarity with network models (OSI and TCP/IP), common network terminology and concepts, and network equipment. Must be able to correctly interpret logs for firewalls (including WAF and IDS/IPS), Windows and Linux operating system logs, AWS and Azure cloud logs. Familiarity with web-related technologies (Web applications, Web Services, Service Oriented Architectures) and network/web-related protocols. Competences: Understanding of industry frameworks such as MITRE ATT&CK, MITRE D3FEND, NIST CSFv2, and NIST SP800-61r2. Using SIEM (including scripted query languages) and EDR/XDR technologies, threat intelligence tools, and ITSM tools. Familiarity with AWS and Azure cloud technologies and cloud security standards (CSA or equivalent). Understanding of API security and familiarity with AI security concepts (such as NIST AI RMF). Familiarity with ITIL methodology and terminology. Excellent written and oral communication skills, service attitude, and analytical approach to problem solving. Ability to work independently without daily direction, balancing conflicting priorities, and effectively tracking and managing task completion to committed deadlines. You. Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/ ). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Law s Insurance (Employer Contribution of 7,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances

Job Title: Associate Technical Support Analyst Location: Pune, India Department: Technical Support Type: Full-Time We are seeking a proactive and passionate Associate Technical Support Analyst to join our Technical Support Operations Command team in Pune, India. This role puts you on the frontline of technical support managing customer cases, troubleshooting issues, and collaborating with experts across SAS. You ll be part of a vibrant team where curiosity, continuous learning, and collaboration are core to everything we do. You will work closely with global teams, contribute to product quality, and provide exceptional support for SAS software applications running on multiple platforms. Key Responsibilities: Provide end-to-end technical support including troubleshooting, prioritizing, diagnosing, and resolving customer-reported problems. Manage SAS Managed Services cases by coordinating with SAS Cloud Operations and other Technical Support teams. Take ownership of high-priority customer calls and issues, following escalation procedures where needed. Communicate effectively with customers via phone, email, and Microsoft Teams. Document all customer interactions accurately in the tracking system throughout the issue lifecycle. Build expertise in SAS software usage, programming, and relevant third-party tools to help resolve issues and guide product development. Suggest and contribute to proactive materials like SAS Notes, technical documents, and knowledge base content. Participate in a 24x7x365 on-call rotation and work flexible shifts as per business needs. Stay up to date on competitor tools, industry best practices, and how SAS products integrate with other software. What We re Looking For: A highly motivated problem solver with a passion for helping others. Someone who thrives in a collaborative environment and enjoys learning every day. A curious and creative thinker with excellent research skills. Comfortable managing multiple tasks under pressure with attention to detail. Able to write clearly and communicate technical ideas in simple, user-friendly language. Required Qualifications: Bachelor s degree or equivalent combination of education, training, and experience. 0 5 years of experience in technical support or a related field. Strong grasp of at least one operating system (Windows, UNIX, or Linux), with familiarity across all. Excellent written and verbal communication skills in English. Proven ability to collaborate with teams and interface with customers effectively. Prior experience with complex software support, projects, internships, or technical documentation is a plus. Nice to Have: Exposure to SAS language, procedures, or similar analytics tools. Experience validating software fixes or reviewing technical documentation. Familiarity with support tools (e.g., ticketing systems like ServiceNow). Desire to mentor others or contribute to internal training content. This role is perfect for someone who is service-oriented, technically curious, and ready to grow in a fast-paced, global technical environment. If that sounds like you we d love to hear from you! Diverse and Inclusive At SAS, it s not about fitting into our culture it s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it s essential to who we are. To put it plainly: you are welcome here. Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

. Purpose This role transforms requirements into software according to design, to maximize business value and customer satisfaction. Key Missions Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Intern/ Apprentice Profile & Other Information Competencies Teamwork Problem Solving Curiosity Software Lifecycle Linux Windows Automation tools & methods Programming Languages Virtualization, build & test tools DevOps/DevSecOps Methods & Tools UX Design tools & methods Action Oriented Active Listening Adaptability Analytics Basic Mathematics Caring Creativity Critical Thinking Curiou

You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined. We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems. We serve our clients in 180 countries thanks to our 15,000 employees worldwide. Purpose This role transforms requirements into software according to design, to maximize business value and customer satisfaction. Key Missions Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Intern/ Apprentice Profile & Other Information Competencies Teamwork Problem Solving Curiosity Software Lifecycle Linux Windows Automation tools & methods Programming Languages Virtualization, build & test tools DevOps/DevSecOps Methods & Tools UX Design tools & methods Action Oriented Active Listening Adaptability Analytics Basic Mathematics Caring Creativity Critical Thinking Curious Daring Detail Oriented English Interpersonal Communications Self Starter Time Management Trusted Verbal & written communication By choosing to work at IDEMIA, you can join the journey of a unique tech company. You can seize all the opportunities of our fast-paced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world. We deliver cutting edge, future proof innovation that reach the highest technological standards. We re well established, and yet still agile. We aren t too big, and we aren t too small. And we re transforming, fast, to stay a leader in a world that s changing fast, too. Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. Each of our locations has its own advantages to offer a collaborative and friendly work environment. IDEMIA. Expect the unexpected. Join the journey of a unique tech company.