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5.0 - 10.0 years
8 - 13 Lacs
Pune
Work from Office
This is for Pune and Chennai Location As a Senior DB2 Database Administrator you will showcase your DB2 expertise on AIX, Linux, and Windows platforms, your primary responsibility will be to ensure the smooth and efficient operation of the organizations databases. You will be responsible for designing, implementing, and maintaining the database systems, ensuring data integrity, security, and availability. Your role will also involve optimizing database performance, troubleshooting issues, and collaborating with other IT teams to support various applications and projects. What you will do: Install, configure, and upgrade DB2 database systems on AIX, Linux, and Windows platforms Monitor and manage database performance, capacity, and health to ensure optimal functionality and availability while addressing potential security breaches Perform regular backups, recovery, and disaster recovery planning to safeguard critical data Implement and maintain database security measures, including user access controls and data encryption, to protect sensitive information Identify and resolve performance bottlenecks, optimizing SQL queries, and tuning database configurations to enhance system performance Maintain detailed documentation of database configurations, changes, and troubleshooting procedures Prepare regular reports on database performance, growth, and capacity planning Design and implement backup and recovery strategies to ensure data integrity and availability in case of failures within security policies and standards to comply with relevant regulations and best practices What you will need to have: 5+ years of experience as a Database Administrator, with specific expertise in DB2 on Linux platforms 3+ years of experience with scripting languages (e.g., Bash, Python) for automation and monitoring tasks Bachelors degree in a related field or an equivalent combination of education, military, and work experience What would be great to have: DB2 experience with Windows and AIX platforms Experience with other database systems (e.g., Oracle, MySQL) and platforms Knowledge of cloud-based database solutions (e.g., AWS RDS, Azure SQL Database) Familiarity with virtualization technologies (e.g., VMware) Experience with database clustering and high availability solutions Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, Orion, we or us ) are committed to protecting your privacy. This (orioninc.com) ( Notice ) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information.
Posted 1 week ago
8.0 - 12.0 years
10 - 14 Lacs
Chennai
Work from Office
Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo s large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months. For more information, visit www.denodo.com . We are a fast-growing, international organization with teams across four continents and we work with a cutting-edge technology, but thats not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way Job Description The Opportunity Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients journey around Data Virtualization. Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions. In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being a critical point of contact for getting things done among Denodo, partners and client teams. Job Responsibilities & Duties As a Sr. Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission. Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning. Constantly learn new things and maintain an overview of modern technologies. Provide technical consulting, training and support. Diagnose and resolve clients inquiries related to operating Denodo software products in their environment. Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products. Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product. Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client s business cases, requirements and issues. Train and engage clients in the product architecture, configuration, and use of the Denodo Platform. Promote knowledge and best practices while managing deliverables and timelines. Capable of building and/or leading the development of custom deployments based on and even beyond client s requirements. Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues. Be willing to travel as necessary to address or service customer needs. Location Chennai, INDIA Function Customer Success Desired Skills & Experience Required Skills 8 - 12 years of experience in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies. BS or higher degree in Computer Science. Solid understanding of SQL and good grasp of relational and analytical database management theory and practice. Good knowledge of JDBC, XML and Web Services APIs. Excellent verbal and written communication skills to be able to interact with technical and business counterparts. Active listener. Strong analytical and problem solving abilities. Lots of curiosity. You never stop learning new things. Creativity. We love to be surprised with innovative solutions. Willingness to travel on occasion. Be a team worker with a positive attitude. We Value Prior experience in Denodo Platform. Denodo Certified Administrator (9.0 / 8.0) and Denodo Certified Developer (9.0 / 8.0). Experience working with GIT or other version control systems. Experience working with modern data architecture like lakehouse Knowledge and experience with systems and services hosted in the main cloud vendors (AWS, Azure, GCP). Experience in Windows & Linux (and UNIX) operating systems in server environments. Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM). Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools, ) Experience / Knowledge in Containerization and Orchestration Industry experience in supporting mission critical software components. Experience in attending customer engagements and writing technical documentation. Foreign language skills are a plus.
Posted 1 week ago
5.0 - 10.0 years
8 - 11 Lacs
Kochi, Bengaluru, Thiruvananthapuram
Work from Office
"> Home / Home / Careers / Careers / Senior SecOps Engine... Senior SecOps Engineer Introduction We are looking for 5+years experienced candidates for this role. Job Description Become an expert in the Companys technology stack to understand points of weakness and opportunities for security solutions. Assist in monitoring Companys IT control environment to identify key risks, related controls and gaps, document and report results to management. Assist with third party vulnerability testing process; document and report results to management. Collaborate with internal stakeholders on addressing systemic security issues. Perform monitoring of security tools and oversee remediation of items identified. Proactively identify threats and vulnerabilities, and collect, correlate, and analyze data to detect actual or potential security related incidents, and ensure timely remediation by the applicable party. Identify, implement, and maintain the controls and procedures required to cost effectively and uniformly protect Compays information system assets. Monitor, track, and document information security related incidents to ensure a prompt and efficient resolution. Provide support and evidence collection for internal and external audits and risk assessments. Consults with management to assist with developing corrective action plans for identified audit, risk, Information Security, and IT findings. Research, design, and participate in or lead the implementation of security initiatives. Stay current on the latest information technology and security trends; recommend corrective actions as identified and needed through Information Security initiatives. Assist in developing Companys-wide best practices for IT and Information security. Primary Skills : 4-6 years of experience with design, testing, development, migration & integration within a medium to large organization. Experience conducting vulnerability scans and validating scan data across workstation, server, network, and peripheral devices. Operational experience with Vulnerability scanning, Incident Response, Endpoint Detection and Response, Monitoring and Logging including hardware refresh, software testing, software upgrades, and complex troubleshooting techniques. Current experience in security threats, solutions, security tools and network technologies along with a keen ability to diagnose and troubleshoot technical issues. Proven knowledge of core AWS products and services (e.g. VPC, EC2, S3, RDS, ELB, ALB, WAF, Lambda), AWS (Iaas & Paas Components). Proficiency is one or more programming languages (Python, Java, Go etc.) Proficiency in both Windows and Linux architectures Hands-on experience with vulnerability scanning tools: for example, tools such as Qualys, Rapid7 -Nexpose, or Tenable - Nessus, etc. Hands-on experience with EDR tools: for example, tools such as Tanium, Crowdstrike, Cisco AMP, McAfee, etc. Working knowledge of network monitoring, management, and analysis tools such as, Splunk, Loggly, Kibana, or similar. Experience with deployment orchestration, automation, and security configuration management (Jenkins, Puppet, Chef, Cloudformation, Terraform, Ansible) preferred. Ability to utilize a variety of tools like Stash, Git, Nexus, Jenkins, Gradle, Groovy, YML, and AWS security capabilities (WAF, GuardDuty, Security Groups, IAM, etc) Familiarity with configuration baseline standards such as CIS Benchmarks or DISA STIGs. Strong communication and presentation skills Certifications such as CISSP, GSEC, CEH etc. . This is to notify jobseekers that some fraudsters are promising jobs with Reflections Info Systems for a fee. Please note that no payment is ever sought for jobs in Reflections. We contact our candidates only through our official website or LinkedIn and all employment related mails are sent through the official HR email id. for any clarification/ alerts on this subject. Apply Now
Posted 1 week ago
8.0 - 13.0 years
12 - 17 Lacs
Bengaluru
Work from Office
We help the world run better What youll do: As a Technology Services Consultant, you will play a pivotal role in technical and architectural discussions with customers and in developing solution roadmaps. Your responsibilities include: Analyzing and implementing SAP support methodologies. Providing expertise in SAP S/4HANA architecture, conversion strategies, migration paths, methodologies, and tools. Supporting customers with technical queries and requirements throughout their lifecycle within the SAP Enterprise Cloud Services engagement scope. Understanding Hyperscaler/Cloud architectures, including networking and virtual technologies such as load balancers and virtual machines. Taking ownership and leading operational tasks, managing escalations, and driving process improvements. Managing the operation of technical system landscapes, ensuring high-quality, stable operations. Identifying key issues, defining actionable plans, and leading resolution efforts. Supporting customer satisfaction initiatives and handling commercial change requests. Collaborating with SAP stakeholders, including Sales, Presales, Renewals, and Customer Success Partners, to ensure customer success. This role requires a strong technical foundation, proactive problem-solving skills, and the ability to work collaboratively with internal teams and customers to deliver exceptional results. What youll bring: Experience and Expertise: At least 8+ years of experience in SAP Technical Administration, preferably in server management (Linux, Windows). Comprehensive knowledge and hands-on experience in the administration and operations of SAP solutions. Strong understanding of S/4HANA architectures, migration paths, and related tools. Solid expertise in SAP HANA and its technical architecture, implementation, and change management. Proven ability in technical planning, configuration, and implementation across multiple SAP and non-SAP technologies. Leadership and Collaboration: Skilled in coordinating delivery and projects as a team lead in a diverse and heterogeneous environment. Demonstrated ability to work effectively as part of a dynamic, distributed, and virtual team. Experience working with cross-cultural and cross-functional teams. Customer-Centric Skills: Excellent focus on customer needs with strong networking, relationship-building, and decision-making abilities. Results-driven approach to achieving objectives and delivering value to customers. Communication and Language: Excellent verbal and written communication skills in English. Proficiency in German is an added advantage. Your background in SAP solutions and cloud technology, coupled with your ability to adapt in global, multicultural environments, will enable you to excel in this role. Meet your team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team.
Posted 1 week ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Key Objectives of the Job To create and edit videos for Arpans digital products To handle the pre-production, production and post-production of all digital projects Major Responsibilities Edit a variety of content projects, including but not limited to online digital courses, social media campaigns, live events, interviews, virtual recording, branded content Participate in brainstorming sessions to develop a concept from the ground up Understanding the organisational goals and objectives to add innovation to the look and feel of the work Highly collaborative with Creative Directors (Project Leads) and Motion Designers Explore and integrate AI tools and techniques to streamline the video editing process, optimize workflows, and introduce innovative design elements. Maintain consistency in editing styles while leveraging AI to enhance visual storytelling, automate tasks, and improve overall efficiency. Help determine the technical needs for a shoot, such as lighting, sound, camera set-up, aesthetics Perform regular video-editing duties, such as importing and organizing footage; creating projects; colour-grading, sound-mixing, and exporting videos for various formats Ensuring project deadlines and quality standards are met for every project. Drive the overall creativity of the department forward by bringing new concepts, styles and vision to edits Job Challenge To be able to work on a diverse range of project-related digital content in tight timelines To be able to use scripts, storyboards, narration audios and design ideas created by Arpans digital team to create high-quality digital assests Specialized job competencies Expert knowledge of Adobe Premiere Pro, Adobe After Effects, Adobe Illustrator, Adobe Photoshop Advanced knowledge of A/V compression formats and codecs Possess a strong foundation in sound design, audio mixing, camera operations, and shooting techniques to enhance video quality and create engaging, high-impact content. Strong PC and Mac general computing skills, basic networking and troubleshooting knowledge Excellent multi-tasking and self-management skills Highly creative, detail-oriented and deadline-driven Educational Qualification Graduation/ Post Graduation preferably in Mass Media/ Film making/ Broadcasting. Desired Experience 4-5 years as a video editor, edtech course creator Other desired attributes Training in multimedia and communications, animations, motion graphics
Posted 1 week ago
0 years
0 Lacs
Delhi
On-site
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions. Key job responsibilities Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Karnataka
On-site
Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills – ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications. A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Proficiency in Advanced Excel (pivot tables, vlookups). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Karnataka
On-site
Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills – ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications. A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Proficiency in Advanced Excel (pivot tables, vlookups). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation.
Posted 1 week ago
5.0 - 10.0 years
6 - 12 Lacs
Bengaluru
Work from Office
-Design, develop & debug embedded software for ARM, Intel & NVIDIA platforms -Develop & maintain DMA drivers & user-space application software for Linux & Windows -Develop real-time applications using RTOS & manage multi-threaded, pre-emptive systems Required Candidate profile Implement communication protocol (SPI, I2C, UART, TCP/IP / UDP) Create robust, maintainable C/C++ code Support system integration, bring-up activities Experience in MPSoCs & ARM Cortex-A/R/M processor
Posted 1 week ago
0 years
0 - 0 Lacs
Bhilai, Chhattisgarh
Remote
Job description Location : Bhilai Job Type : Full-time About Us: At Globussoft Technology, we provide innovative software solutions to help our clients succeed. Were looking for a motivated Software Support Services Fresher to join our team and assist users with software-related issues. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and in-person, addressing technical problems and user inquiries. Troubleshoot and resolve hardware and software issues, including operating systems, applications, and network problems. Install, configure, and maintain computer systems, software, and peripherals, ensuring everything is up-to-date and functioning properly. Assist with onboarding and offboarding processes, including setting up workstations and deactivating accounts. Provide technical support for various internal systems, such as email, internet connectivity, and office productivity software. Monitor and maintain network performance, including basic troubleshooting and escalating advanced issues to senior IT staff when necessary. Document and track IT issues and resolutions using an issue-tracking system to ensure timely follow-up. Assist with software and hardware installations, updates, and troubleshooting to ensure compliance with company policies Ensure security protocols are followed, including regular software updates and patch management. Offer support for remote workers and manage remote IT tools and setups. Collaborate with other IT staff to troubleshoot and resolve more complex issues. Conduct training sessions for employees on the use of company software and best practices. Stay updated on the latest technological trends, tools, and IT practices to continuously improve efficiency and effectiveness. Qualifications: Associates or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Proven experience in IT support, technical troubleshooting, and customer service. Strong knowledge of computer hardware, software, and networking concepts. Proficient in Windows, MacOS, and Linux environments. Familiarity with common office applications (Microsoft Office 365, Google Workspace, etc.). Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills with a focus on customer service. Ability to work independently and as part of a team. Job Type: Full-time Pay: ₹12,000.00 per month Shift: Rotational shift Work Days: Monday to Friday Ability to commute/relocate: Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Overview Perform a variety of clinical procedures to collect, record, report and interpret data on patients enrolled and/or seeking enrollment in clinical studies according to the protocol, standard operating procedures (SOPs), and Good Clinical Practice (GCP). Assist with daily workload planning. Essential Functions Provide clinical research support to investigators to prepare for and execute assigned research studies, including: Review study protocols, Case Report Forms (CRFs), other study-specific documents, and electronic data capture systems used to record clinical research data; Attend all relevant study meetings; Collect and submit regulatory/ethics documentation as required by the FDA and other regulatory bodies governing the conduct of clinical research; Recruit and screen patients for clinical trials and maintain subject screening logs; Orient research subjects to the study, including the purpose of the study, procedures, and protocol issues such as timelines for visits; Design and maintain source documentation based on protocol requirements; Schedule and execute study visits and perform study procedures; Collect, record and maintain research subject study data according to study protocol and SOPs, preserving quality control for content, accuracy and completeness; Handle lab testing and analysis, including preparation of specimen collection tubes and lab logistics; Monitor subject safety and report adverse reactions to appropriate medical personnel; Correspond with research subjects and troubleshoot study-related questions or issues; Participate in “huddles” to confirm daily study tasks are assigned to team members and are executed to the expected standards; Assist with study data quality checking and query resolution. Perform a variety of complex clinical research procedures including but not limited to ECG, sample collection, spirometry, vital signs, dose verification, cannulation and cardiac telemetry monitoring. Record, report and interpret study findings appropriately to develop a study-specific database. Assist investigator in verifying that research study objectives are met on time, within budget and according to applicable protocol requirements, clinical research regulations and quality standards. Provide training to new investigator site staff members on study-specific topics and requirements. Assist in maintaining adherence to investigator site staff training requirements by auditing and maintaining training records. Prepare for and attend study monitoring visits, study audits, and regulatory inspections with clinical research regulatory agencies. Assist research site with coverage planning related to staffing and scheduling for research projects. Qualifications Bachelor's Degree Req Or High School Diploma or equivalent Req 3 years’ relevant work experience in a clinical environment or medical setting, e.g., medical assistant, assistant nurse, laboratory technician; or equivalent combination of education, training and experience Req Working knowledge of clinical trials Working knowledge of the principles of Good Clinical Practices (GCP) In-depth knowledge of departmental, protocol and study-specific operating procedures, consent forms, and study schedules Skill in carrying out required clinical procedures such as intravenous catheter insertion and spirometry testing Good skill in using MS Windows and Office applications such as Access, Outlook and Word Excellent interpersonal skills Ability to pay close attention to detail Ability to establish and maintain effective working relationships with coworkers, managers and clients Applicable certifications and licenses as required by company, country, state, and/or other regulatory bodies Req IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
3 - 5 Years 10 Openings Bangalore, Chennai, Kochi, Trivandrum Role description Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I – BPM.rnA Data Associate should independently be able to effectively and efficiently process the transactions assigned in timely manner clarify complex transactions to others and ensure that quality of output and accuracy of information is maintained in alignment with SLAs and assists Lead I – BPM. Outcomes: Independently achieves the following; guiding other process associates and assists Lead 1 - BPM Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data follow the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Address performance issues and improvement plans of team and self with supervisor. Expected to be proficient in the process and domain to ensure quality of transactions and guide the same to the process associates. Perform QA for production associates as an expert in the function and ensure completion within SLAs. Create reports on performance metrics for team to manage productivity. Understand the process and bring forward ideas and solutions to simplify and automate them to increase operational efficiency. Create automation solution and submit the same to Lead I for review. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed/tasks completed Number of non-compliance issues with respect to SOP Zero/No Client Escalations Number of high-quality RCA and QA output Daily/weekly performance reporting Mentors A1 and A2 resources on the processes Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Issue Resolution: Address any problems with the supervisor/QA to ensure maximum productivity and efficiency. Identifies analyses and solves the incidents/transactions. Productivity: Proficient in the process assisting other team members who are new to the process as well to ensure quick readiness of the team. Take steps to improve performance based on coaching. Production readiness of new joiners within agreed timeline by providing guidance Actively participate in the team's or organization wide initiatives Able to handle and manage higher complexity tasks. Adherence: Be aware of any clients process or product updates and ensure 100% compliance towards the same. Adhere to release management process. Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Reporting: Create reports on specific SLAs/performance measures/KPIs Stakeholder Management: Guide the team in preparing status updates and keep management updated about the status. Training : Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one to one mentorship for new joiners. Escalation: Escalate problems to appropriate individuals/support team based on established guidelines and procedures. Monitoring: Monitor progress of requests for support and ensures users and other interested parties are kept informed. Manage knowledge: Consume project related documents share point libraries and client universities Mentoring: Mentor and provide guidance to peers and junior associates. Assist new team members in understanding the customer environment. Communication: Status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learning's for self-reference. Collaborate with other team members for timely resolution of errors. Skill Examples: Customer Focus: Focus on providing a prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Analytical approach: Makes systematic judgments based on information and relevant assumptions. Ability to follow SOP documents and escalate the s within the defined SLA Willingness and ability to learn new skills domain knowledge etc. Make rule based and discretionary decisions. Process Trainer/Sr. QA/Domain Expert/MIS Analyst Frontline resource - Voice/Backoffice Quality Auditors SME Domain Experts Knowledge Examples: Expertise with Windows Operating Systems MS Office tools English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Familiarity with work allocation and intake functions Familiarity with quality control processes including pare to analysis and root cause analysis Knowledge on security policies and tools Good understanding of customer infrastructure ability to co-relate failures Experience level – 3 to 7 years Additional Comments: Responsible for the accurate processing and completion of medical claims based defined claims guidelines and policies. Associate can demonstrate proficiency in product lines applicable to the processing unit. - Process new claims or modifies existing claims according to the appropriate and applicable action - Analyze claims to determine appropriate action to approve or deny a claim for payment - Determines accurate payment criteria for clearing pending claims based on defined policies and procedures - Researches claims edits to determine appropriate benefit application utilizing established criteria, applies physician contract pricing as needed for entry-level claims - Reviewing and addressing provider inquiries regarding claim adjudication, and other Claims matters. - Assisting and or communicate with the Providers to understand the issues on claims brought in. - Ability to understand and apply knowledge of medical coding (if applicable) and various medical claims forms to the claims process - Demonstrate ability to work on high volume of repetitive claims - Demonstrate increasing productivity to meet minimum requirements while maintaining quality standards. - Ready to work on a fast paced learning process and highly engage to complete the huge backlog of claims. Education - Bachelor’s Degree holder preferably in the field of Nursing, Healthcare and Allied Medical Profession - Credential/Professional Certification related to current work is an advantage Work Experience - Should have 2 to 5 years of medical claims processing experience - Experience with medical coding to include diagnosis coding and terminology is an advantage - Experience in Claims Processing is a MUST. - Experience in Claims Denials, Appeals and Grievance is highly recommended Skillset - Proficient knowledge on US Healthcare Practice, Excellent verbal and written business communication skills required - Strong proficiency in Windows OS and Microsoft Office applications, particularly Excel - Strong attention to detail and the ability to make appropriate decisions based on information presented Skills Claims Processing ,Claims Denials, Us Healthcare About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 week ago
2.0 years
0 - 0 Lacs
Arwal, Bihar
On-site
Job Title : Field Technician-Servicing Location : We are urgently looking for Male 'Project Manager' for our office located at M/s.Analogics Tech India Ltd., , for South Bihar Districts. Department : Servicing Qualification : B.Tech /Diploma (ECE/EEE) or any other degree with Electronics background, technical knowledge & skills is a must for the above position. No. of PositIons : 1 Experience : Fresher or 2+ years experience Salary : Rs.12,000/- To Rs.14,000/- Job Overview: We are urgently looking for a "Technician-Projects" with good people skills & communication to be a part of our team. You should be able demonstrate our products, viz: DBT Machines , Hand Held Computers, Spot Billing Machines & other devices, Modems, AMRs, Besides, you should also test the functionality of new devices To perform well in this job role, you should own strong technical skills and display good physical dexterity. In addition to this, you should be willing to work at flexible hours and should be able to perform in a team and also independently. Responsibilities: 1)Candidates with technical knowledge, minimum 5 years of experience ,candidates must possess English / Hindi language communication & interpersonal skills. 2)Must possess computer knowledge in windows OS packages, Ms-office, & Power point presentations. 3)Should be able to handle correspondence independently, sending quotations, commercials, client interactions, co-ordinate with other locations for seminars /meetings/conferences held at specified locations. Participating in tender bids for price negotiations. 4)Co-ordinate with the management for day to day marketing activities & operational works with branch office head /HOD and head office. (viz: payments, Bank Grantees, EMDs, & C-forms collections.) Project Manager responsibilities: · Coordinate and lead planning sessions for project development and execution · Manage staffing and other resource needs to maximize potential for successful execution of projects · Conduct risk analysis to reduce unforeseen obstacles and costs · Create detailed schedule, project parameters, and budget expectations · Conduct periodic scope, schedule, and cost reviews using industry best practices, to identify needed adjustments · Measure project performance and progress throughout campaign execution · Manage client and other stakeholder expectations to maintain productive and engaged relationships · Delegate project activities and duties in accordance with team members' strengths and experience · Provide summarized project plan documentation to departmental managers, clients, and other stakeholders as needed · Engage in continual learning to remain abreast of industry best practices, new technologies, and emerging standards · Collaborate with and lead teams to deliver results on schedule and within budget limits · Execute other role duties as assigned Project Manager qualifications · Bachelor's degree in related field and a minimum of five years of experience in project management · Proficiency with industry-standard project manager tools and software · Experience with client management and internal departmental communications · Proven track record of successful project management Project Manager top skills & proficiencies: · Familiarity with project management programs and processes · Strong budget management to minimize project cost overruns · Ability to set and meet project deadlines while maintaining the highest standards · Excellent quality analysis and control · Effective written and verbal communication skills · Ability to build and train teams, identify the right tasks for each team member, and delegate responsibilities accordingly · Consistent conflict resolution skills · Multi-tasking capability to efficiently manage multiple campaigns simultaneously · Ability to align with the company's vision and mission · High stress tolerance · Strategic thinking and creative planning · Data analytical skills to analyze project goals, ongoing metrics, and final results · Documentation and reporting abilities · Time, resource, and organizational management · The ability to identify and analyze problems, create innovative solutions, and make informed decisions to facilitate project success Contact Person : P.Sreenivas S. / K.Amala 8019610574,9000731133 / 8019058015 Company Address / Head Office : M/s.Analogics Tech India Ltd. Plot No: 9/10, Road No.6, Nacharam Industrial Estate, Hyderabad – 500 076, Telangana. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 2 years (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
0 - 0 Lacs
Goa, Goa
Remote
Job Summary: We are seeking a detail-oriented and proactive IT Associate to support our organization's technology infrastructure and end-users. The ideal candidate will assist in maintaining hardware and software systems, troubleshooting issues, and ensuring seamless operation of IT services. Key Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Install, configure, and maintain hardware components such as desktops, laptops, printers, and mobile devices. Set up new user accounts and manage access controls (e.g., Active Directory, Office 365). Perform software installations, updates, and patches across systems. Monitor network performance and report or resolve issues promptly. Assist in maintaining inventory of IT assets and documentation. Ensure data backup and recovery systems are functioning correctly. Support cybersecurity measures and follow data protection protocols. Work with vendors and service providers as needed. Participate in IT projects including system upgrades and migrations. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent work experience. 1–3 years of experience in an IT support or help desk role. Strong understanding of Windows and/or macOS environments. Familiarity with networking fundamentals (LAN/WAN, TCP/IP, DNS, DHCP). Knowledge of Microsoft Office 365, Active Directory, and basic scripting (PowerShell a plus). Excellent problem-solving and communication skills. Ability to prioritize and manage multiple tasks. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Fundamentals. Experience with remote desktop tools, ticketing systems (e.g., Jira, ServiceNow). Exposure to cloud environments (e.g., Azure, AWS). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Shift: Day shift Rotational shift Work Location: In person
Posted 1 week ago
3.0 - 8.0 years
1 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Hi, Greetings!! Company Website :- #1 Trusted Cloud Based VDI Service Provider - Anunta Tech Position Remote Support L2 Exp - Min 3yrs Location- Jogeshwari (Mumbai) Shift – Rotational 24/7 (Day Shift & Night Shift),6 days Responsibilities: Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable Primary Skill Set: Hardware & Networking Concepts Desktop Operating system knowledge Microsoft standard office product knowledge Basic network skill sets. Basic hardware troubleshooting Secondary Skills : Good communication skills. Good professional conduct. Commitment towards deliverables Ensuring customer delight always
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Application Packaging - Windows. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 - 0 Lacs
Adajan, Surat, Gujarat
On-site
The candidate from different domain ( Tele-Caller/ BPO/ Customer Service) with excellent English communication can also apply Responsibilities: Monitor the issues reported by the clients and ensure workflows. Resolve database-related issues promptly. Assist clients to resolve their issues. Ensure data integrity and security. Generate reports and perform analysis. Provide user support for database issues. Continuously learn and apply new skills. Qualifications: Bachelor’s in Computer Science, IT, or related field. Basic knowledge of SQL and RDBMS. Basic knowledge of Microsoft Excel Strong problem-solving and analytical skills. Good communication skills. High attention to detail. Preferred: Internship or project experience with SQL databases. SQL or database management certifications. Basic understanding of MySQL, PostgreSQL, or Oracle. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Work Location: In person
Posted 1 week ago
5.0 years
0 - 0 Lacs
Borivali, Mumbai, Maharashtra
On-site
We are seeking a skilled and detail-oriented System Administrator to manage and maintain the IT infrastructure for our stock broking operations, including our trading platforms (mobile, desktop, web) and back-office software systems. The ideal candidate will ensure high availability, performance, and security of all systems, with a strong focus on seamless integration across trading platforms and compliance with regulatory standards (e.g., NSE, BSE, CDSL, SEBI). Key Responsibilities: 1. Infrastructure & Server Management 2. Application & Platform Support 3. Back Office Integration 4. Security & Compliance 5. User Management & Access Control 6. Backup, Recovery & Monitoring Key Skills Required: Strong knowledge of Windows/Linux Server Administration Experience in stock broking technology environment Familiarity with trading platforms (NEST, ODIN, NOW, BOW, or custom-built apps) Knowledge of database management systems (MySQL, MSSQL, PostgreSQL, Oracle) Understanding of network security, VPN, firewalls, and SSL Basic understanding of API integrations and JSON/XML formats Excellent troubleshooting, documentation, and communication skill Qualifications: Bachelor’s degree in Computer Science, IT, or equivalent field 3–5 years of experience in a similar system administrator role Experience with tools like Jira, Git, Jenkins, or automation scripts is a plus Preferred Experience: Working in a stock broking company or fintech firm Exposure to CDSL/CDAS and RMS/OMS/BO system integration Knowledge of regulatory norms for trading IT infrastructure Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 week ago
1.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Req ID#: 399201 Mumbai, India, IN, Mumbai, In Job Description: About Us Team Leader for Domestic Ecommerce Process Education : HSC / Grad Experience : Minimum 1 year of experience as a TL Process : On Papers Team Leader only should apply Background : BPO Experience Shift Window: 7.30 am to 1.30 am If comformatable working in this shift then only apply 6 Days Working and Work from office profile Weekoffs : Any 1 days in a week Experience Target : Experience in handling team; have managed clients; hands on excel and people management skill , Controlling of Attrition and Shrinkage , Schedule Adherence , Login Hours Breaks , Quality ,BQ Managment Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage Notice Period : Minimum 30 days or immediate Job Summary Primary Job Responsibilities Team Leader for Domestic Ecommerce Process Education : HSC / Grad Experience : Minimum 1 year of experience as a TL Process : On Papers Team Leader only should apply Background : BPO Experience Shift Window: 7.30 am to 1.30 am If comformatable working in this shift then only apply 6 Days Working and Work from office profile Weekoffs : Any 1 days in a week Experience Target : Experience in handling team; have managed clients; hands on excel and people management skill , Controlling of Attrition and Shrinkage , Schedule Adherence , Login Hours Breaks , Quality ,BQ Managment Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage Notice Period : Minimum 30 days or immediate Skills/Knowledge/Abilities Education Experience Target Specialized Certifications
Posted 1 week ago
1.0 years
0 - 0 Lacs
Adyar, Chennai, Tamil Nadu
On-site
Greetings from TVS Electronics Role: Desktop Support Technician – Field Experience Required: 1-3 years in Notes: Two wheeler with valid driving license is mandatory CCNA certification would be a plus/added advantage Key Responsibilities: Provide on-site technical support at client locations Hardware troubleshooting and laptop support Windows installation and configuration Active Directory user management Outlook configuration and email support Document service activities and maintain service records Manage spare parts inventory for field operations Required Skills: Hardware troubleshooting and laptop support Windows installation and system configuration Active Directory management Outlook configuration and email troubleshooting Strong problem-solving and customer service skills Ability to work independently at multiple client sites Qualifications: Diploma/Degree in IT/Computer Science or equivalent Previous field service experience preferred Salary: ₹18,000 - ₹22,000 per month + travel allowances Interested candidates can share their resumes to [email protected] Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Application Question(s): Salary range would be 18000 - 23000? Would that be fine for you? Are you Immediate Joinee? If NO, What's your Notice Period? Location: Adyar, Chennai, Tamil Nadu (Required) Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Hinjawadi, Pune, Maharashtra
On-site
Country/Region: IN Requisition ID: 26144 Work Model: Position Type: Salary Range: Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI Title: AEM On-Premises Administrator Description: AEM On-Premises Administrator Role/Title- AEM On-Premises Administrator Job Summary- We are seeking an experienced Adobe Experience Manager (AEM) On-Premises Administrator/Architect to manage, maintain, and optimize our AEM environment. The ideal candidate will have deep expertise in AEM infrastructure, deployment, performance tuning, security, and troubleshooting, ensuring smooth operations and high availability of the platform. The role requires collaboration with developers, content teams, and IT operations to support business requirements. Key Responsibilities AEM Infrastructure Management: Oversee installation, configuration, maintenance, and support of Adobe Experience Manager (AEM) on-premise environments (Author, Publisher, Dispatcher). Performance Optimization: Monitor and optimize AEM infrastructure for high availability, scalability, and performance. Upgrades & Patch Management: Plan and execute upgrades, patches, and hotfix installations to maintain security and stability. Security & Compliance: Ensure proper security configurations, access controls, and compliance with industry standards. Backup & Disaster Recovery: Implement backup and disaster recovery solutions for AEM instances. Integration & Middleware Support: Work with IT teams to integrate AEM with other enterprise applications like CRM, ERP, and third-party APIs. Troubleshooting & Issue Resolution: Diagnose and resolve AEM application, infrastructure, and performance issues. Automation & DevOps: Develop automation scripts for deployments, monitoring, and configuration management. Environment Management: Maintain multiple AEM environments (DEV, QA, PROD) and support release cycles. Collaboration: Work with developers, content authors, and IT teams to ensure efficient content workflows and publishing processes. Required skills and experience AEM Expertise: 5+ years of experience in Adobe Experience Manager administration on-premise. Adobe Forms (Static): Hands on experience Linux/Windows Administration: Proficiency in managing AEM on Linux and/or Windows Server. Web Server Configuration: Experience with Apache HTTP Server, Dispatcher, and CDN configurations. Database Knowledge: Experience with databases used in AEM setups (MongoDB, RDBMS, etc.). Scripting & Automation: Strong knowledge of Shell scripting, PowerShell, Python, or similar automation tools. Networking & Security: Understanding of networking, firewalls, load balancing, and SSL certificate management. Monitoring Tools: Familiarity with monitoring and logging tools (Splunk, New Relic, ELK, etc.). CI/CD & DevOps: Experience with Jenkins, Docker, Kubernetes, and Infrastructure as Code (IaC). Problem Solving & Troubleshooting: Ability to diagnose and resolve AEM application and infrastructure-related issues quickly.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
0 years
0 - 0 Lacs
Mumbai, Maharashtra
On-site
DURALL SYSTEMS INDIA PRIVATE LIMITED Mumbai Metropolitan Region (On-site) Durall Systems India Pvt. Ltd. with three decades experience in designing, production of premium facade solutions and through its strategic Joint Venture alliances with world's leading Brands based out of Europe, is today the leading Company in precision engineered, large format Aluminium Window systems. Durall, as part of its expansion plans is looking to recruit experienced, hard working professionals Job Types: Full-time, Permanent Pay: ₹8,458.42 - ₹20,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Posted 1 week ago
2.0 years
0 - 0 Lacs
Darbhanga, Bihar
On-site
Job Title : Technician- Projects Location : We are urgently looking for Male 'Project Manager' for our office located at M/s.Analogics Tech India Ltd., Dharbhanga , North Bihar. Department : Servicing Qualification : B.Tech /Diploma (ECE/EEE) or any other degree with Electronics background, technical knowledge & skills is a must for the above position. No. of PositIons : 1 Experience : Fresher or 2+ years experience Salary : Rs.12,000/- To Rs.14,000/- Job Overview: We are urgently looking for a "Technician-Projects" with good people skills & communication to be a part of our team. You should be able demonstrate our products, viz: DBT Machines , Hand Held Computers, Spot Billing Machines & other devices, Modems, AMRs, Besides, you should also test the functionality of new devices To perform well in this job role, you should own strong technical skills and display good physical dexterity. In addition to this, you should be willing to work at flexible hours and should be able to perform in a team and also independently. Responsibilities: 1)Candidates with technical knowledge, minimum 5 years of experience ,candidates must possess English / Hindi language communication & interpersonal skills. 2)Must possess computer knowledge in windows OS packages, Ms-office, & Power point presentations. 3)Should be able to handle correspondence independently, sending quotations, commercials, client interactions, co-ordinate with other locations for seminars /meetings/conferences held at specified locations. Participating in tender bids for price negotiations. 4)Co-ordinate with the management for day to day marketing activities & operational works with branch office head /HOD and head office. (viz: payments, Bank Grantees, EMDs, & C-forms collections.) Project Manager responsibilities: · Coordinate and lead planning sessions for project development and execution · Manage staffing and other resource needs to maximize potential for successful execution of projects · Conduct risk analysis to reduce unforeseen obstacles and costs · Create detailed schedule, project parameters, and budget expectations · Conduct periodic scope, schedule, and cost reviews using industry best practices, to identify needed adjustments · Measure project performance and progress throughout campaign execution · Manage client and other stakeholder expectations to maintain productive and engaged relationships · Delegate project activities and duties in accordance with team members' strengths and experience · Provide summarized project plan documentation to departmental managers, clients, and other stakeholders as needed · Engage in continual learning to remain abreast of industry best practices, new technologies, and emerging standards · Collaborate with and lead teams to deliver results on schedule and within budget limits · Execute other role duties as assigned Project Manager qualifications · Bachelor's degree in related field and a minimum of five years of experience in project management · Proficiency with industry-standard project manager tools and software · Experience with client management and internal departmental communications · Proven track record of successful project management Project Manager top skills & proficiencies: · Familiarity with project management programs and processes · Strong budget management to minimize project cost overruns · Ability to set and meet project deadlines while maintaining the highest standards · Excellent quality analysis and control · Effective written and verbal communication skills · Ability to build and train teams, identify the right tasks for each team member, and delegate responsibilities accordingly · Consistent conflict resolution skills · Multi-tasking capability to efficiently manage multiple campaigns simultaneously · Ability to align with the company's vision and mission · High stress tolerance · Strategic thinking and creative planning · Data analytical skills to analyze project goals, ongoing metrics, and final results · Documentation and reporting abilities · Time, resource, and organizational management · The ability to identify and analyze problems, create innovative solutions, and make informed decisions to facilitate project success Contact Person : P.Sreenivas S. / K.Amala 8019610574,9000731133 / 8019058015 Company Address / Head Office : M/s.Analogics Tech India Ltd. Plot No: 9/10, Road No.6, Nacharam Industrial Estate, Hyderabad – 500 076, Telangana. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 2 years (Preferred) Work Location: In person
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