3 - 8 years

3 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking an experienced

IT Infrastructure Engineer

to manage and support

on-premise and cloud-based systems

. The ideal candidate will have expertise in

Windows/Linux administration, Active Directory management, networking, and automation

.

Key Responsibilities:

  • Configure, install, test, and maintain IT infrastructure at client sites.
  • Monitor system performance, respond to alerts, and troubleshoot issues.
  • Log, analyze, and escalate support calls while ensuring timely resolution.
  • Investigate third-line support incidents and identify root causes.
  • Collaborate with third-party vendors for issue resolution when needed.
  • Provide

    onsite technical support

    and field engineering services to clients.
  • Conduct regular

    incident and service request reviews

    to enhance quality.
  • Identify and implement

    automation opportunities

    for work optimization.
  • Lead and manage IT projects within assigned technology domains.
  • Implement and manage

    Disaster Recovery (DR) functions and tests

    .

Technical Expertise:

  • Windows/Linux Administration:

    • Installation, troubleshooting, and patch management.
    • Experience with

      Microsoft Outlook (2007/10/13/16), Office 365, and PST backup management

      .
    • Data backup and recovery strategies.
  • Active Directory & Authentication Services:

    • AD domain controller migration (2008 to 2019).
    • Implementation, administration, backup, and restoration.
    • Managing

      Group Policies, OU structures, and Global Catalog servers

      .
    • DNS, AD replication, FSMO roles, ADFS, and DFS administration

      .
    • User management, NTFS security, disk quotas, and access rights.
  • Networking & Security:

    • Configuring and troubleshooting

      TCP/IP, DNS, and domain connectivity

      .
    • Managing

      firewalls, policies, and authentication mechanisms

      .
  • Scripting & Automation:

    • PowerShell scripting (intermediate to advanced level)

      for automation.
    • Hands-on experience in real-time

      PowerShell automation projects

      .
  • Problem Management & RCA:

    • Provide detailed

      Root Cause Analysis (RCA)

      for major incidents.
    • Drive long-term solutions for

      recurring P1 issues

      .

Qualifications & Skills:

  • Strong troubleshooting and analytical skills.
  • Ability to work independently and manage client relationships.
  • Excellent communication and documentation skills.
  • Experience in handling

    Active Directory, DNS, and enterprise IT environments

    .

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